以客户为中心的流程再造

近年来,企业经营环境发生了剧烈的变化,流程再造(BPR)成为企业增强竞争力、适应未来的有效手段。而目前许多企业对流程再造的本质理解不足,以信息技术为中心进行流程再造。本文详细论述了以客户为中心的必要性,以及如何以客户为中心进行流程再造。     

A New Era for Global Business

Asia Society is the leading global organization working to .strengthen relationship and promote understanding among the people, leaders, and institutions of Asia and the U.S. Every year the Society presents a high-profile Corporate Conference in a selected city in Asia to examine the implications of macroeconomic trends and geopolitical developments for the region and the world. It provides a leading forum for executives to meet the policymakers and business leaders who shape the Asia Pacific business environment.     

Delivering Ethics in Business Education

Business ethics programs face many problems, including those of resources constraint, interdisciplinary jurisdictions, individual and collective learning. This paper examines the causes in the growth of ethical dilemmas, and the practicalities in the delivery of ethics in business education in a cross-disciplinary context.     

Predicting Business Failures in Canada*

Empirical researchers and practitioners frequently use the bankruptcy prediction models developed by Altman (1968) and Ohlson (1980). This poses a potential problem for practitioners in Canada and researchers working with Canadian data because the Altman and Ohlson models were developed using U.S. data. We compare Canadian bankruptcy prediction models developed by Springate (1978), Altman and Levallee (1980), and Legault and Véronneau (1986) against the Altman and Ohlson models using recent data to determine the robustness of all models over time and the applicability of the Altman and Ohlson models to the Canadian environment. Our results indicate that the models developed by Springate (1978) and Legault and Véronneau (1986) yield similar results to the Ohlson (1980) model while being simpler and requiring less data. The Altman (1968) and Altman and Levallee (1980) models generally have lower performance than the other models. All models have stronger performance with the original coefficients than with re‐estimated coefficients. Our results regarding the Altman and Ohlson models are consistent with Begley, Ming, and Watts (1996), who found that the original version of the Ohlson model is superior to the Altman model and is robust over time. Les chercheurs empiriques et les praticiens ont souvent recours aux modèles de prédiction des faillites élaborés par Altman (1968) et Ohlson (1980). Or, le fait que ces auteurs aient utilisé des données des États‐Unis dans l'élaboration de leurs modèles soulève un problème particulier pour les praticiens canadiens et les chercheurs qui traitent des données canadiennes. Les auteurs comparent les modèles canadiens de prédiction des faillites mis au point par Springate (1978), Altman et Levallée (1980) et Legault et Véronneau (1986) aux modèles proposés par Altman et Ohlson, en se servant de données récentes pour évaluer la robustesse de tous ces modèles dans le temps et l'applicabilité des modèles d'Altman et Ohlson au contexte canadien. L'analyse révèle que les modèles de Springate (1978) et de Legault et Véronneau (1986) produisent des résultats similaires à ceux du modèle d'Ohlson (1980), bien qu'ils soient plus simples et exigent moins de données. De façon générale, les modèles d'Altman (1968) et d'Altman et Levallee (1980) sont moins performants que les autres modèles. Tous les modèles sont plus efficaces lorsqu'ils font usage des coefficients initiaux que lorsqu'ils sont appliqués à de nouvelles estimations des coefficients. Les résultats obtenus en ce qui a trait aux modèles d'Altman et d'Ohlson corroborent ceux de Begley, Ming et Watts (1996) qui constatent que la version initiale du modèle d'Ohlson est supérieure au modèle d'Altman et résiste au passage du temps.     

Impact of organizational and buyer characteristics on the buying center

A mail survey of 200 organizational buyers was conducted to determine if the number of individuals in the buying center or the amount of perceived self-influence varied by organizational and buyer characteristics or by the type of purchase decision. The results of the study indicate that the type and size of the firm, as well as the buyer's educational level, affect both the number of individuals in the buying center and the amount of perceived self-influence of the organizational buyer. The results further indicate that the size of the buying center increases and the amount of perceived self-influence decreases as the purchase decision becomes more complex.     

Modern Russian corporate governance: convergent forces or product of Russia’s history?

Does Russian corporate governance in the new millennium amount to a gradual evolution towards US-style corporate governance, or can it be expected to continue to reflect historical institutions and national culture? When multinationals complain about State interference in firms’ strategies and operations, can this be a permanent state of affairs, or is the situation likely to change?After 1991, Russia, in the middle of a huge crisis, embarked on a program of mass privatization, ostensibly with a view to creating full, market-based corporate governance, with open information disclosure, and enterprise ownership by outside investors having no relationship with the firm other then through their shares. In practice, however, it has become clear that a very different pattern has emerged, especially in manufacturing industries with relational investors, including managers and employees, as well as banks and other firms linked horizontally or vertically, little share liquidity. There is continued hostility towards active western and other genuinely ‘outside’ investors, and persistently strong State influence. This paper argues that this outcome can only be understood in the context of business history.     

Product manager in perspective

While many articles have been written on a diversity of topics relating to the product management system, practically nothing has been reported on the backgrounds of product (or brand) managers. Therefore, the purpose of this article is to provide some current information and insight into this area. Specifically investigated are the backgrounds of current product managers, their career paths, their current profiles, and finally, where they go after leaving product management. Also studied were the opinions of the current product managers on what background is necessary for success in the field, as well as their opinions on some contemporary issues and future prospects for the product management system.     

Fiscal shocks and their consequences

This paper investigates the response of hours worked and real wages to fiscal policy shocks in the post-World-War II US. We identify these shocks with exogenous changes in military purchases and argue that they lead to a persistent increase in government purchases and tax rates on capital and labor income, and a persistent rise in aggregate hours worked as well as declines in real wages. The shocks are also associated with short lived rises in aggregate investment and small movements in private consumption. We describe and implement a methodology for assessing whether standard neoclassical models can account for the consequences of a fiscal policy shock. Simple versions of the neoclassical model can account for the qualitative effects of a fiscal shock. Once we allow for habit formation and investment adjustment costs, the model can also account reasonably well for the quantitative effects of a fiscal shock.     

基于资源和业务流程的集团化管理机制研究

对企业集团化管理机制进行了研究，给出集团化可行性的一些数学标准，认为集团化管理的本质就是优化产权、建立合理的业务流程，以充分发挥资源的协同效应，提出了可共享资源和业务流程重组（尤其是跨组织业务流程的重组）是集团化管理中的关键，而信息技术的应用为集团化管理提供重要的技术支撑.     

Bayesian International Evidence on Heavy Tails, Non-Stationarity and Asymmetry over the Business Cycle

Although leptokurtosis is fairly common in macroeconomic time series, agreement over what non-normal distributions are plausible, is rare. The paper proposes a linear model that allows for trend versus difference stationarity and asymmetric behavior over the business cycle along with several distributional alternatives for the disturbance terms. It proposes computationally feasible Markov Chain Monte Carlo methods to perform Bayesian computations, applies the model to industrial production data of seven industrialized countries, and relies on prior predictive densities to compare models with Student- t , symmetric stable, EGARCH, exponential power family and finite-mixture-of-normals errors. The relationship between unit root inference, asymmetry and leptokurtosis is examined in detail using the exact, finite-sample posteriors corresponding to the different models.