基于知识供应链提升企业知识管理结构化能力研究

在知识经济时代,知识成为企业可持续发展的基础,知识管理成为企业占领市场制高点的核心能力。引入知识供应链的相应理论,将企业的知识供需置于整个知识供应链之中,通过确定企业知识管理的知识缺口,从整体到局部、宏观到微观、战略到战术不同层面来培养和发展企业知识管理的结构化能力。     

供应链核心企业优势生成的理论研究

企业间竞争逐步由个体企业的竞争转变为供应链的竞争,在供应链中培育企业优势和权威地位 成为核心企业整合供应链资源的基础,本文综述了企业的内外部优势源泉,供应链网络中企业的优势源变化 以及目前研究的不足。     

Environmental uncertainty, supply chain relationship quality and performance

Environmental uncertainty is a fact of life in today's supply chains. In this paper we develop a model of environmental uncertainty, supply chain (SC) relationship quality and SC performance. We use data from the electronics sector in Ireland to test our model. Our results provide mixed support for the model, with the moderating role of both demand and supply uncertainty being supported, but technological uncertainty not supported. We reflect on these findings and suggest a research agenda based on our results.     

旅游服务供应链中若干环节的协调

自20世纪90年代以来,有些学者已经认识到供应链思想应用于旅游业的重要作用,从不同角度对旅游业的发展应加强供应链建设进行了探讨,而目前我国对旅游服务供应链的研究尚处于初始阶段.对于旅游业而言,旅游产品综合性的特点决定了单个旅游企业不可能提供完全的产品,此种属性同时也决定了旅游服务供应链的存在和形成.旅游服务供应链一旦形成,就需要我们考虑各个企业之间的衔接和协调问题.本文先叙述了旅游服务供应链的概念,然后应用博弈模型、经典报童模型就旅游服务供应链中若干环节的协调进行讨论并给出对策.     

A contingent view of e-collaboration and performance in manufacturing

Manufacturers are increasingly utilizing Internet-based tools to more readily conduct collaborative activities with key business customers. While the emerging conventional wisdom suggests that the greater the extent to which manufacturers engage in Internet-enabled commerce with downstream business customers the better the performance, we espouse an alternative view. Consistent with the relational view of competitive advantage and contingency theory, we develop a model and a series of hypotheses that specify how various product and market characteristics may influence the nature of the expected positive relationship between e-collaboration and performance.To test the model, we collected data from 50 manufacturers using a Web-based survey. Our partial least squares (PLS) analysis results do indeed support the notion that e-collaboration is related to better operational and business performance. However, we go on to show that the strength of the relationship between e-collaboration and operational performance diminishes as the level of environmental munificence increases. Notably, we found no such moderating effect with respect to the level of product complexity or market variability. Our findings contribute to the operations strategy literature on supply chain relationships in the e-business arena and offer managers a framework for understanding the conditions under which investments in e-collaboration may be more appropriate and therefore more beneficial.     

网络经济新模式——协同商务

根据国内外有关协同商务的最新进展和研究成果，分析了协同商务产生的背景和动因，介绍了协同商务的概念、特点，提出了协同商务的初步框架结构和主要的使能技术，并对协同商务的应用现状和未来作了讨论。     

The customer consequences of returns in online retailing: An empirical analysis

Pressure continues to build on the operations management function to facilitate system and firm level benefits. In the online marketplace, one area of growing interest is that of product returns. Though commonly viewed as a cost center from an operations perspective, operations’ actions have the potential to strongly influence future customer buying behavior in several ways. Using an archival database of actual purchase and returns history provided by a moderately sized online retailer, this study examines the relationship between a customer's experience of product returns, and subsequent shopping behavior. Employing transaction cost, consumer risk, and procedural justice theories, we demonstrate that the returns management process, rather than being regarded as an afterthought to the production and deployment of goods, can significantly and positively influence repurchase behavior. Additionally, we provide evidence that certain customers should be considered for prioritization in the returns process. We suggest ways through which operations managers can take care in discharging their responsibilities in this area – to make returns processing more than simply a “necessary cost of doing business” rather, using it to their advantage in engendering repeat and increased purchase behavior.     

农超对接风险识别与防范对策研究

农超对接试点成功后已经进入全面推广应用阶段,认清农超对接风险隐患对于促进农超对接健康发展具有重要意义。在识别农超对接行为风险、契约风险、市场风险和突发风险四个主要风险源的基础上,分析了农超对接风险的传导路径,最后从农民专业合作社管理和发展、对接平台建设、行业监管和超市社会责任建设三个方面提出了防范对策。     

供应链管理中的牛鞭效应研究

"牛鞭效应"是供应链管理中一种普遍存在的现象,随着经济的发展,竞争的加剧,如何消除"牛鞭效应"产生的危害,已经成为人们关注的一个问题。文中通过对"牛鞭效应"的定量分析,提出了缓解"牛鞭效应"的若干建议。     

《航材供应》网络课程建设与应用探析

军队院校网络教学应用系统是一个构建网络课程的平台。以《航材供应》网络课程为例介绍了网络课程的建设方法,对应用效果进行了分析。