产权、市场结构与中国银行业绩效

本文引入产权结构变量修正了传统的SCP(结构—行为—绩效)分析框架,并基于该框架利用截面数据模型实证分析了2000-2004年间以产权改革为主导的中国银行业绩效的影响因素。实证结果表明,产权结构单一和行业过于集中是影响银行业效率和绩效提升的两个主要因素;产权和市场结构对国有商业银行和股份制商业银行绩效影响是不同的,产权结构和市场机构对国有商业银行绩效影响显著,而对于股份制商业银行,市场结构对绩效的影响更大。因此,当前银行业改革在侧重于产权改革的同时不能忽视行业市场结构的优化。     

基于信誉和“关系”的企业信任机制比较研究

信誉机制和“关系”机制是企业用来构建信任体系的两种基本手段。企业通过两种机制都可以达到减少交易风险、降低交易费用的目的。但信誉和“关系”的形成途径、建立成本以及起作用的条件和方式存在很大的差别,信誉机制和“关系”机制的运作效率和运作成本在不同环境中也有很大的不同。在商业社会中,不同的企业将根据自身和所处的环境条件不同而选择不同的机制,这种选择会随着条件的变化而变化。     

The effect of management commitment to service quality on employees’ affective and performance outcomes

A service recovery performance model is proposed and tested with data from frontline bank employees in Turkey. The model is derived from Bagozzi's (1992) reformulation of attitude theory. The empirical results suggest that top management commitment to service quality, as manifested by frontline employees' appraisal of training, empowerment, and rewards, has a significant effect on their perceptions of service recovery performance. The influence of management commitment to service quality on service recovery performance is mediated by frontline employees' affective commitment to their organization and job satisfaction. Implications of the results and further research avenues are discussed. Emin Babakus (ebabakus@ memphis.edu) (Ph.D., University of Alabama, 1985) is a professor of marketing at the University of Memphis. In addition to theJournal of the Academy of Marketing Science, his research has been published in such journals as theJournal of Marketing Research, theInternational Journal of Research in Marketing, theJournal of Retailing, theJournal of Business Research, and theJournal of Advertising Research. He serves on the editorial review boards of several journals. Ugur Yavas (raxyavas@mail.etsu.edu) (Ph.D., Georgia State University, 1976) is a professor of marketing at East Tennessee State University. Besides theJournal of the Academy of Marketing Science, he has contributed to such journals as theJournal of Marketing Research, theJournal of Business Research, theInternational Journal of Research in Marketing, theEuropean Journal of Marketing, International Marketing Review, theJournal of International Marketing, Management International Review, theJournal of the Market Research Society, theInternational Journal of Service Industry Management, andLong Range Planning. He currently serves as the editor of theJournal of Asia-Pacific Business. Osman M. Karatepe (osman.karatepe@emu.edu.tr) (Ph.D., Hacettepe University, Ankara, Turkey, 2002) is an assistant professor of marketing at Eastern Mediterranean University (Turkish Republic of Northern Cyprus). He has contributed to such journals as theJournal of Hospitality and Leisure Marketing, The Service Industries Journal, Tourism Analysis, theInternational Journal of Hospitality and Tourism Administration, andAnatolia: An International Journal of Tourism and Hospitality Research. He currently serves as the associate editor of theEMU Journal of Tourism Research. Turgay Avci (turgay.avci@emu.edu.tr) (Ph.D., Cukurova University, Adana, Turkey, 1995) is an assistant professor of management at Eastern Mediterranean University (Turkish Republic of Northern Cyprus). He has contributed to such journals asThe Service Industries Journal, theJournal of Hospitality and Leisure Marketing, Tourism Analysis, theInternational Journal of Hospitality and Tourism Administration, andAnatolia: An International Journal of Tourism and Hospitality Research. He currently serves as the editor-in-chief of theEMU Journal of Tourism Research.     

高校图书馆之公共关系

社会组织的形象是由公共关系的客体——公众来评价的。高校图书馆作为资讯中心,通过树立公众形象、培养公共意识,实行开放服务、跟踪调查,建立良好的内部公共关系等途径,搭建高校图书馆与公众沟通的桥梁,以期提升高校图书馆以人为本的服务理念。     

加入世贸组织对我国银行业的影响及对策

通过对我国加入WTO所面临的机遇和挑战的分析论述 ,进而提出我国面对入世所应采取的对策 ,目的是为了让中国银行业抓住机遇 ,迎接挑战 ,建立现代金融体系 ,迎接入世后外资银行的强有力竞争 ,取得更快、更高的发展 ,在金融全球化的格局条件下立于不败之地。     

资产价格波动与银行体系稳定

由资产价格剧烈波动引发的银行危机乃至金融危机会对一国银行体系稳定造成不良影响、这种不良影响表现为资产价格波动对经济总体变量有一定影响，并可能引起银行危机、银行风险、货币政策波动等方面的问题．最终影响到银行体系的稳定。     

What lies beneath—Negative interest rates and bank lending

We study the transmission of negative interest rates to bank lending around an unexpected policy rate cut into deep negative territory by the Swiss National Bank (−0.75%). We exploit a rich data set on transaction-level corporate loans matched with bank balance sheet data. We find that banks more affected by negative interest rates offer looser lending terms and lend more than other banks. This result is consistent with the risk-taking channel, where a lower policy rate spurs bank risk-taking to maintain profits. The result implies that, even in such deep negative territory, the reversal rate has not yet been hit.     

美国金融业对外直接投资流向的实证分析

美国1995年～2000年金融业对外直接投资流向分布极不均衡,对投资流向分布进行统计分析发现,非金融领域直接投资、1994年金融业对外直接投资存量、双边贸易量、东道国经济金融发展水平是金融业对外直接投资的主要决定因素,证明了邓宁国际生产折衷主义理论对金融业对外直接投资的解释力。据此简要分析美国对中国金融领域直接投资现状,并分析了今后发展趋势。     

Enforcing Emissions Trading when Emissions Permits are Bankable

We propose enforcement strategies for emissions trading programs with bankable emissions permits that guarantee complete compliance with minimal enforcement costs. Our strategies emphasize imperfect monitoring supported by a high unit penalty for reporting violations, and tying this penalty directly to equilibrium permit prices. This approach is quite different from several existing enforcement strategies that emphasize high unit penalties for emissions in excess of permit holdings. Our analysis suggests that a high penalty for excess emissions cannot be used to conserve monitoring effort, and that it may actually increase the amount of monitoring necessary to maintain compliance.The authors are grateful to Anthony Heyes and three anonymous referees for their valuable comments. Partial support for this research was provided by the Cooperative State Research Extension, Education Service, U. S. Department of Agriculture, Massachusetts Agricultural Experiment Station under Project No. MAS00871.     

Non-commitment in performance evaluation and the problem of information distortions

Auditing is modeled in a sequential game without commitment. The manager must decide whether and where to audit a worker's output, taking into account all interim information he has obtained. The worker will work just hard enough (and show it) to divert the manager from making an audit or cover up, withholding information about his work to make an audit more difficult. This usually raises the costs of setting work incentives, so incentives are softened, sometimes drastically. Moreover, when a worker's on-the-job information is valuable for entrepreneurial decisions, work incentives must be softened to improve the internal flow of information.