Cross-cultural competence in the context of NGOs: bridging the gap between ‘knowing’ and ‘doing’

Abstract

International human resource management research in non-governmental organisations (NGOs) is scarce and it predominantly focuses on the recruitment and retention of volunteers. The context of NGOs is different from conventional for-profit international business settings with different kinds of challenges, especially in terms of providing appropriate training on managing multi-cultural teams and working with local project partners and communities. The literature also tends to focus on expatriate perspective and not on a host country perspective. We address this gap by examining how project managers and hosts experience cross-cultural issues on overseas assignments. We study volunteer project managers leading international and local youth volunteers during the Raleigh International programme in Malaysia. We use a qualitative methodology and data collected at 3 case locations via participant observation during 120 days contact with the respondents as well as interviews and surveys. We propose the CPACE (Curiosity, Passion, Adaptability, Communication and Empathy) framework describing competences needed in cross-cultural encounters and based on respondents’ actions as well as their words and it is relevant to a NGO context. The framework is intended to lay the foundation for future research and in particular to demonstrate the need for cross-cultural competence to be more grounded in particular contexts.     

Educating the Global Manager

Abstract

The culturally diverse classroom would seem to be the ideal resource that educators can tap to develop their students' cross-cultural competence and bridge different cultures. However, evidence from the education literature suggests that students typically do not benefit from classroom diversity and that, in general, there is a lack of cross-cultural interactions between different cultural groups on campus. In this paper, we provide an integrated framework for developing students' cross-cultural competence by drawing on the cultural diversity in the classroom. The framework incorporates established and frequently used strategies for developing cross-cultural competence, as well as additional strategies that we have devised (such as diversity audits, self-awareness and ‘other’-awareness tools, student-generated cases and virtual linkages). We explain how this approach uses cultural diversity inherent in the classroom as a basis for students' awareness and understanding of cultural differences, knowledge of other cultures and the application of skills.     

对篮球技术能力教学中对抗练习方法的实验研究

通过采用文献资料法、问卷调查法、实验法,对在高校篮球技术教学中开展培养学生攻、防技术能力的实验进行研究。研究结果表明,普通高校篮球技术教学实施技术能力教学是可行的,随着我们教学经验的不断积累,篮球技术能力教学的水平会有更大提高。采用对抗练习的方法,对培养学生的攻、防技术能力的提高效果十分显著。     

数字动漫企业核心竞争力与专利布局的关联性分析

数字动漫产业作为21世纪最具成长潜力的文化创意产业,在世界经济结构转型中创造着巨大的经济价值。在全球化的竞争时代下,要创造领先优势,取得专利权的保护并进行战略性专利布局是一种重要的手段。而对于技术密集的数字动漫产业而言,企业的专利拥有量及布局管理更是其核心竞争力的体现。     

Organizational Cultural Intelligence: A Competitive Capability for Strategic Alliances in the International Construction Industry

Cultural intelligence (CQ) on the organizational level is an organization's capacity to reconfigure its capability to function and manage effectively in culturally diverse environments and to gain and sustain its competitive advantages. This study aims to present a model, examining how organizational CQ through competitiveness framework might potentially affect the strategic alliancing ability of contracting firms operating abroad. The research involves a questionnaire survey conducted with the contracting firms. The research findings support the contracting firms leveraging their cultural intelligence as their main cross‐cultural competence for establishing and increasing the performance of international strategic alliances.     

根据企业用人标准提升技校学生的就业能力

技工教育是一种以市场需求为导向、以学生就业为目标的职业教育。技校学生的就业能力是企业在用人方面考察的重点。文章认为,分析现代企业选录用人标准的侧重点,借鉴知名企业培训经验,注重培养技校学生的职业道德素养,加强校企合作,探索技工教育的新思路,以准企业化管理模式开展教育培训工作,能有效提升学生的就业能力。     

广东制鞋业产业集群发展研究

随着珠三角经济的不断发展,广东已发展成为全球最大的制鞋基地,年产量占国内的半壁江山。本文从广东制鞋业产业集群的发展现状入手,对其制约因素进行分析,最后提出自己的建议与思考:通过国家在政策方面的支持,建立完善的规划体系,利用珠三角的区域优势、产业集群优势、区域品牌核心优势,打造出国内外知名品牌,来提升鞋业产业集群的经济实力。     

企业内部的核心竞争力——价值型员工

本文主要从企业内部核心竞争力的构建入手,分析了当前知识经济社会中,对于一个要长期发展并取得效益的企业来说,与其对价值型员工的管理和价值型员工对企业的贡献息息相关,而价值型员工的流失对于企业来说则是一个重大的损失,因此本文进一步分析了价值型员工流失的因素以及通过何种方法留住这样的核心人才。     

电子邮件在普通高校大学英语教学中的运用——基于徐州工程学院的实证研究

利用电子邮件辅助英语教学不仅有利于提高学生英语口语表达能力和写作能力,还有助于增强学生跨文化交际能力。通过教学实验,发现电子邮件对普通院校大学英语教学很有意义。     

元认知策略与英语课外阅读自主学习

元认知策略的主要内容与提高学生英语课外阅读自主学习能力密切相关。提高学生的元认知意识、培训学生制定课外阅读计划、自我监控阅读过程及评估阅读效果,有利于激发学生学习的主动性和能动性,培养学生的英语自主阅读能力。