Tourism productivity: Evidence from the United Kingdom

This paper examines the ways in which productivity in tourism businesses can be increased by studying the roles of changes in physical capital, human capital, innovation, and the competitive environment. Comprehensive results are obtained by using questionnaire-based interviews, business survey data analysis, and computable general equilibrium modeling. The results demonstrate the positive contribution that each of the productivity drivers can make to improving efficiency and welfare, notably increases in human capital and innovation. They also indicate that a combined strategy incorporating all of the drivers is more effective than independently formulated policies. Government organizations can collaborate to assist productivity increases, with specifically tailored measures for small businesses.     

Networks of power and networks of capital: evidence from a peripheral area of the first globalisation. The energy sector in Naples: from gas to electricity (1862–1919)

At the moment of Italian political unification, the Mezzogiorno (i.e. Southern Italy) was affected by a deep institutional change and it entered the wave of financial market openness, attracting all forms of investments from international capital markets. Naples – after having lost its previous role as the Bourbon kingdom’s capital city – enabled projects of large scale urban planning, beginning with basic public utilities. In this process, public and private lighting was chronologically the first area of interest – parallel with railway development planning – where international finance played a role. As evidence of the dynamics which brought this peripheral European area into the orbit of the first globalisation, this article addresses the complex business of energy supply in Naples – between 1862 and World War I – both from the point of view of its financial dynamics and the parallel evolution and organisational characteristics of the business actors involved. The Social Network Analysis (SNA) will support the reconstruction of the diversified and transnational businesses which the Neapolitan energy business was integrated in, at the same time giving evidence of both the bindings linking legally independent companies and the multiple relations between the actors involved. The transition from gas to electricity during this time marked the transition from weak to strong corporate ties according to the evolutionary trends both of technology and international financial markets.     

Exploring the relationships between innovation and internationalization of small and medium‐sized enterprises: A nonrecursive structural equation model

This article seeks to provide more insights on the two‐way link between internationalization and innovation by considering total, direct, and reciprocal effects using a nonrecursive structural model. Innovation is defined through product and process development, while internationalization is defined through inward and outward internationalization in both closer and farther markets. The results suggest that these two major sources of growth are linked by different sets of relations, from the investment in product and process innovation to outward internationalization in a closer market, or from inward and outward internationalization in farther markets to the investment in product innovation. Copyright © 2013 ASAC. Published by John Wiley & Sons, Ltd.     

The Welfare Effects of Export Constraints on the Canadian Feed Grain Market

Export constraints have an important effect on the domestic pricing of feed grains since they increase the supplies of feed grain available for domestic consumption. This paper examines and quantifies the welfare effects of "physical" and "institutional" export constraints before and after the adoption of the Domestic Feed Grains Policy (1974).
Les contraintes à l'exportation ont un effet important sur l'établissement du prix intérieur des céréales fourragères, car elles accroissent les stocks de céréales fourragères disponibtes pour la consommation intérieure. Le présent document examine et quantifie les effets sur le bien-étre des contraintes "physiques" et "institutionnelles"à l'exportation avant et apres l'adoption de la politique des céréales fourrageres du Canada (1974).     

To Tip or Not to Tip,That Is the Question: Rewarding Customer Service Encounters

This instructional case deals with compensation schemes in service industries, specifically with managerial intervention in tipping schemes in a restaurant. The case provides an opportunity to explore the interaction of direct client feedback and management control systems in controlling service encounters and to develop an understanding of management control systems in a team production environment. While the case focuses on compensation issues and requires some quantitative analysis, it also provides an opportunity to introduce the concept of “management controls as a package” and an assessment of the linkage between organizational strategy and the overall package of management controls. Case guidance is provided for alternative approaches to using the case.     

Target Costing,Business Model Innovation,and Firm Performance: An Empirical Analysis of Chinese Firms

Market orientation theory was used to relate the implementation of target costing systems and business model innovation to firm performance using a sample of 189 electronics and information industry manufacturers in China. As expected, the implementation of target costing was positively associated with both business model innovations and firm performance. Further, the diversity of product development teams was also crucial. It positively moderated the association between target costing and business model innovation. Finally, the business model innovation was positively related to firm performance. Copyright © 2012 ASAC. Published by John Wiley & Sons, Ltd.     

Synergy between R&D and advertising on shareholder value: Does firm size matter?

Using the hierarchical linear model, we examine whether R&D and advertising and their synergy influence firm value. We also investigate whether firm size moderates the market value effects of R&D, advertising, and the synergistic effect of R&D and advertising on firm value. We find that R&D and the synergy between R&D and advertising have significant positive effects on shareholder value. Moreover, we find that the effects of R&D and advertising are significantly higher in large firms than small firms, while the synergistic effect is significantly positive in small firms but not in large firms. These results offer important insight for executives on the implications of resource allocation on R&D and advertising expenditures to create firm value. Copyright © 2016 ASAC. Published by John Wiley & Sons, Ltd.     

Transport infrastructure and tourism development

This paper investigates the significance of transport infrastructure as a factor in destination development, showing it to be part of the classical demand for international tourism functions. An application involving the island of Mauritius is presented, whereby total tourist arrivals are modeled. The findings show that tourists from Europe/America and Asia are particularly sensitive to the island’s transport infrastructure. Those from Europe/America are also sensitive to its nontransport infrastructure. Both types of infrastructure, as well as income of tourists, distance, and relative prices are important ingredients in their own respect in the tourism demand equation. Mauritius is an expanding destination, with the European and American markets being most promising.