Does price reflect emotional,structural or performance quality?

Three denim jeans products from the same manufacturer with differentiated pricing and labels (antiqued, sandblasted, and stonewashed) were used to determine the relationship between price and quality. Both qualitative and quantitative procedures were used to analyse the garments. All three jeans were made of twill weave with 3 × 1 repeat. Both structural and performance characteristics were compared using standardized tests. Analysis of variance was used to compare the selected structural and performance characteristics among the three jeans products. Tukey’s HSD tests were used for post hoc multiple comparisons for three jeans. The findings revealed that despite the fact that all three jeans products were from the same store, and that the fabrics used the same weave, degree and direction of twist, the jeans differed significantly for several structural and performance characteristics. Several possibilities for future research were explored.     

辅导教师的心智素质与青年教师的岗前培训

青年教师的教书职业第一年如期达到熟悉大学教学环节，掌握大学教学规律，适应大学教学活动的目的，不仅取决于对青年教师培训，还取决于专业辅导教师有心智地对青年教师进行辅导的过程。专业辅导教师要为青年教师创造一个有利于他们提高教学水平和能力的、安全的、宽松的教学环境，要推动青年教师充分发挥主观能动性，积极主动地完善自己的综合素质。所以，专业辅导教师不仅要具备较强的专业教学能力而且要有心智素质：“人际关系能力”和“自省能力”。这样他才能够做到既能读懂自己又能读懂青年教师，圆满完成对青年教师的辅导工作。     

Hypocrisy pay

Emotional labor—putting on an act asrequired explicitly orimplicitly in work situations-is very often psychologically, emotionally, and mentally damaging to most employees. As for soldiers in wartime who receive combat pay, it is suggested that such employees be specially compensated for their emotional labor with hypocrisy pay. Another solution is to select only those who are immune to such stress for jobs involving emotional labor—an ideal that probably cannot be achieved in all cases. Another assessment is that such special compensation is unwarranted.     

Burnout among university accounting educators in Australia and New Zealand: determinants and implications

Increased teaching workloads combined with pressures to publish in limited outlets has intensified the burnout potential among accounting educators in Australia and New Zealand. However, amongst the few studies on tertiary accounting education, the focus has so far been only on burnout arising from student contact intensity. We broaden this literature by examining how other worklife characteristics contribute to burnout. Based on 158 responses from Australian and New Zealand accounting academics, we find evidence for emotional exhaustion due to high workload. However, professional efficacy continues to remain high. Qualitative responses offer deeper insights on how various burnout factors are interrelated.     

构建员工情绪资本管理机制

每个人都有自己的情绪,而由个人所组成的企业自然也有情绪,对企业而言,情绪也是一种资本,这种资本在很大程度上决定着企业的竞争力,促进智力资本作用的发挥、决定企业的性格和企业的人性化程度。员工情绪管理机制构建的途径：重视人的复杂性,遵循以人为本的管理理念;善于运用激励机制,激发员工工作的热情;建立员工帮助计划;培训员工个体进行情绪管理的能力和完善员工情绪管理机制。     

融于过程,精于细节——人力资源管理与情绪管理的新结合

随着情绪管理成为人力资源管理的新内容,从人力资源管理过程中各环节为着眼点,重点对情绪管理在人力资源管理中的运用进行了初步的探讨;并且对组织内影响情绪的因素及情绪管理的方式进行了简要归纳。最后,讨论了将情绪管理融于人力资源管理过程中的必要性及意义,认为有效的情绪管理将成为企业发展的催化剂。     

大学英语教学中的情感因素

动机、自信和焦虑等情感因素对英语教学实践具有重要影响。必须运用合理的方法和途径实现情感因素的交流,促进课堂教学效率,提高大学英语教学效果。     

三表学生复变函数课程教学的尝试

在数学教学中,认知固然重要,但情感因素对学习者的影响也不可忽视。积极的情感因素可以激发学生的学习兴趣,从而提高学习成绩。     

Investigating the immediate and long-term effects of job stressors on frontline service employees

Two studies investigate the immediate and long-term effects of job stressors on frontline service employees (FSEs). Using cognitive appraisal theory, we develop and test a conceptual model of two job stressors (crowding and emotional labor) that affect coping strategies and job outcomes. Study 1, which is a field experiment, investigates the immediate effects of crowding in a single firm. Study 2 extends the findings of Study 1 and investigates the long-term effects of emotional labor and crowding on FSEs across multiple firms. The results show that crowding has a negative impact on coping strategies and job-related outcomes. In addition, emotional labor can lead to long-term negative outcomes, such as emotional exhaustion and decreased job retention, for some FSEs. Consequently, service organizations should consider strategies or tactics that prevent high levels of customer crowding and help FSEs deal with emotional labor.     

人口统计学因素对管理人员情绪劳动影响的实证研究

文章通过实证研究的方式,研究了中国情境下人口统计学因素对管理人员情绪劳动的影响,得到了以下结论：学历对情绪劳动的影响有整体性差异,表现为拥有大专及以上学历的管理人员情绪劳动显著高于高中（中专）学历的管理人员;管理人员情绪劳动整体在性别、年龄和婚姻状况上没有显著性差异,但在其三个维度上有所差异。并以此为基点,提出了相应的管理建议。