企业标准化与质量管理体系

论述了企业标准化与质量管理体系的关系，以及开展标准化对建立和运行质量管理体系的作用和意义。认为标准化是质量管理体系建立和运行的重要基础，为其提供了前提条件，使其得到迅速推广应用。并指出标准化是质量管理体系建立和运行质量的关键。企业只有在实施标准化的基础上，才能使建立和运行的质量管理体系成效显著。     

论油田企业质量技术监督特点及发展趋势

从论述油田企业发展与质量技术监督的关系入手，阐述了石油工业质量技术监督工作的发展历史：分析了油田企业质量技术监督的特点，提出 了油田企业质量技术监督的趋势。认为：质量技术监督管理机构和技术检测机构的双重建设将得到进一步加强；建立施工作业质量监督与监理制度，实施勘探开发工程项目监理体制和运行体制，将成为油田企业积极探索并必须取得突破的一大课题。     

提高钻井机具产品质量的可靠性技术

钻井机具产品的设计质量和应用质量是影响钻井顺利施工的主要因素，从产品的设计到现场应用全过程的质量监控和可靠性实时评价保证了机具产品质量。通过砂泵和减振器的设计制造分析、应用过程、质量管理和风险评估，说明提高该类产品质量的可靠性技术的普遍性。     

井间示踪剂技术在油田开发中的应用

介绍了油田开发中几种常用的井间示踪剂技术原理、特点及在油田的应用效果和发展趋势,阐述了井间示踪剂技术的多种用途。通过示踪剂技术可以分析油田的水驱规律,了解断层的封闭状况,验证油水井的连通情况,计算注水井在平面上各个方向的渗流速度以及油井的水淹方向,确定区块的剩余油分布等,对于进一步认识油藏的非均质性、注入水沿裂缝窜流的规律、注水方案调整以及调剖堵剂用量的确定起到了积极的指导作用,为油田的油水井调整、工艺技术措施和综合治理提供了可靠的科学依据。     

光杆卡的标准化问题应引起充分重视

通过对油田普遍延用的卡瓦式光杆卡缺陷分析，论述了贯彻执行新标准SY／T5029的必要性。介绍了按新标准研制“无压痕标准光杆卡”的过程和应用价值。并对新标准中的缺点提出了改进建议。     

Sustainability adrift: An evaluation of the credibility of sustainability information disclosed by public organizations

This article aims to evaluate the credibility of information disclosed by public organizations in terms of sustainable development. It focuses on an under-studied aspect in the sustainability reporting literature—namely, the factors that may affect the credibility of disclosure practices. The study is based on a qualitative analysis of the sustainable development content of annual management reports disclosed by 113 ministries and public bodies in the province of Quebec, Canada. The findings shed more light on the main factors that affect the credibility of the information disclosed therein, particularly in terms of lack of transparency and flawed monitoring mechanisms.     

The power of design: How does design affect consumers’ online hotel booking?

Emphasizing experiential appeals to consumers through design is most notable in the emerging lifestyle hotel segment of the lodging industry. This study identifies which lodging design mechanisms evoke consumer responses and provides a novel understanding of the relationships among consumer perception of hotel product/service design and booking intention by incorporating consumer emotional arousal and quality expectations in a theoretical model. The findings of this study suggest that aesthetics and symbolism in hotel design shape booking intention through emotional arousal and quality expectation. The functional dimension of design affects booking intention only through quality expectation. The findings will be particularly meaningful to the lodging industry because online booking requires both emotional and cognitive responses on the part of consumers.     

商业信用与合作型客户关系的构建——基于提供给大客户应收账款的经验证据

利用我国上市公司前5名应收账款欠款人信息以及前5名大客户信息的披露数据,本文较为直接地考察了企业是否以及如何利用应收账款的产品质量担保功能与大客户构建合作型客户关系。研究结果表明,客户集中度越高,企业提供给大客户的信用政策越宽松,即应收账款金额越多,信用期限越长;进一步研究发现,在与主要客户地理位置相似度较低的企业、处于竞争性行业的企业以及营商环境较好的地区,上述两者之间的正相关关系有所增强。最后,本文发现,在与大客户构建合作型客户关系时,企业向这些大客户提供的应收账款越多,企业的业绩越好。     

Price and quality decisions in a vertically-differentiated supply chain with an “Online-to-Store” channel

Because of the prevalence of “Online-to-Store (OS)” channel, customers can purchase differentiated products online and pick up in-store. We develop a Stackelberg game-theoretic model to study the impact of an OS channel on quality levels, demands, prices, and profits of a manufacturer and a retailer in a supply chain. We assume that the retailer acts as a Stackelberg leader, and the manufacturer acts as a Stackelberg follower. The manufacturer produces and sells two products with vertically-differentiated quality levels to the retailer who in turn sells the products to customers through a Store channel, an Online channel, or an OS channel. The retailer incurs a handing cost if the OS channel is available, and consumers bear a shipping cost and a transaction cost when the products are purchased from the Online and Store channels, respectively. We find that the manufacturer should reduce both products’ quality levels and wholesale prices, whereas the retailer can increase the selling prices for a relatively small shipping cost and a not too small handling cost. When the products are available both online and in-store, however, the quality levels, wholesale prices and selling prices might increase for a small shipping cost and a not too small handling cost. Compared to the case in which both products are available online only with the OS channel, adding the Store channel is always beneficial for both parties. The intuition behind these results hinges on the trade-off between the handling cost and the increased market demand for the retailer. Moreover, the quality levels, the wholesale prices of both products, and the selling price of the low-quality product would decrease, while the selling price of the high-quality product increases for a sufficiently low transaction cost and a not too small shipping cost.