科技创新与绿色治理协调效应评价及动态关系研究

基于2004-2016年中国内地30个省市面板数据,采用耦合协调模型和PVAR模型,实证检验科技创新与绿色治理的协调效应及动态关系。结果显示：2004-2016年全国各省市科技创新与绿色治理的协调水平偏低,并且由东向西的区域阶梯递减特征显著,多数省市科技创新滞后于绿色治理发展,协调等级处于濒临失调水平以下;东部地区科技创新与绿色治理之间存在双向因果关系,科技创新对绿色治理的影响不显著,长期看呈现为负向冲击效应,绿色治理对科技创新呈现出显著正向、持续影响;东北地区科技创新与绿色治理存在单向因果关系,科技创新对绿色治理的冲击效应不显著,绿色治理对科技创新呈现出显著正向、持续影响;中部和西部地区科技创新与绿色治理不存在因果关系,绿色治理对科技创新的冲击作用具有相似性,但科技创新对绿色治理的冲击效应存在较大差异。     

供给侧改革视域下高技术产业创新投入要素与成果产出关系研究

高技术产业创新投入与成果产出关系研究是提升产业创新效率的重要依据。在文献回顾的基础上,构建了我国医药制造业创新投入与成果产出指标体系,并引入耦合模型对医药制造业2005-2017年的创新投入产出数据进行实证分析。研究结果揭示了我国医药制造业创新投入与成果产出的综合水平、耦合关联度及耦合协调度,可为高技术产业技术创新与发展提供理论和实证支持。     

A buyer's perspective on collaborative versus transactional relationships

This research examines collaborative and transactional relationships in buying firms to determine whether collaborative relationships offer greater benefits than transactional relationships, and to ascertain which relational factors drive satisfaction and performance for both collaborative and transactional relationship types. Factor analysis, t-tests and step-wise regression were used to analyze data from a survey of buying firms. Results show that collaborative relationships offer higher levels of satisfaction and performance than transactional relationships. Satisfaction factored into two separate constructs: satisfaction with the relationship and satisfaction with the results. Of the relational factors examined, trust is the most important predictor of performance and satisfaction with the relationship regardless of the type of relationship examined.     

Buyers' perspectives of buyer-seller relationship development

Long-term buyer-seller relationships have been a focus of research for several years. The present study draws on interaction/network theory to test a model examining the interaction mechanisms and relationship characteristics of buyer-seller relationships during four progressive phases of relationship development. Data from 174 members of the Institute for Supply Management offer empirical support for the associations proposed in the model, as well as some surprising results. One of the most useful findings of the research is that the patterns of these associations vary as buyer-seller relationships progress through the four phases of relationship development. Specifically: in the awareness phase, joint problem solving increases buyer uncertainty; in the exploration phase, communication quality and joint problem solving increase relationship-specific investments; and in the expansion phase, joint problem solving increases relationship-specific investments and severe conflict resolution increases buyer uncertainty. Seller reputation moderates many of these relationships. The major conclusion of the research is that buyers and sellers should recognize that while information exchange and conflict resolution are important aspects of buyer-seller relationships, their use may not always lead to the desired relationship characteristics. Managerial implications of these findings and further research ideas are presented.     

Relationship Banking and the Pricing of Financial Services

We investigate pricing effects of the joint production of loans and security underwritings. We control for firm and borrower characteristics, including differences in sequencing, which are important for pricing. Contrary to previous studies, when banks combine lending and underwriting within the same customer relationship they charge premiums for both loans and underwriting services. Abstracting from effects of joint production within relationships, depository banks engaged in underwriting price lending and underwriting more cheaply than stand alone investment banks. One advantage borrowers enjoy from bundling products within a banking relationship is a form of liquidity risk insurance, which is manifested in a reduced demand for lines of credit. We also find evidence of a “road show” effect; firms enjoy loan pricing discounts on loans that are negotiated at times close to the debt underwritings, whether or not the same bank provides both services. Relationship effects are only visible when lending and underwriting both occur, and are stronger for equity-loan relationships than for debt-loan relationships. Electronic supplementary material  The online version of this article (doi:) contains supplementary material, which is available to authorized users.

工作组类型创新团队关系效率内涵及评价研究

为了有效刻画工作组类型创新团队管理效率评价的多性状微观投入产出参数,引入组织公民行为的泛化关联行为效应分析策略,形成了针对其灵活性强、机动性高和整体意识清晰3方面特征的效率评价要素解析维度。在此基础上,通过挖掘任务属性、合作周期与创新不确定性对任务、角色及其交互的复杂影响,提炼出交叉效率、汇聚效率和平行效率3种关系效率评价概念,并融合ANP方法与DEA方法构建了能够探析关系效率形成、提取与测度的系统评价方法。案例应用结果表明,以上理论及方法有效、可行,对于深化认知创新型组织管理效率评价内涵、针对性梳理投入产出要素和关联、增强结论参考价值,具有一定的实践指导意义。     

A dyadic approach to the impact of differences in organizational culture on relationship performance

The authors extend previous research on relationship management by investigating the potential effect of differences in organizational culture on relationship performance among 124 dyads. Theory suggests that partner similarity may improve the feeling of we-ness thereby contributing to the perceived success of inter-firm cooperation. The findings reveal that differences in organizational culture are larger in less successful inter-firm relationships, but do not influence the perceived relationship success significantly. Our results suggest that relationship managers should not confuse compatibility with similarity; personal chemistry is important for relationship atmosphere but does not solely depend on similarities. Future research in this area may wish to concentrate on a more complete measure of organizational (sub)culture(s), the different levels of analysis (personal, organizational, dyad), relationship life cycles (stage models) and the role of organizational identity.     

The positive effects of relationship learning and absorptive capacity on innovation performance and competitive advantage in industrial markets

This study utilized structural equations modeling (SEM) to explore the positive effects of relationship learning and absorptive capacity on competitive advantages of companies through their innovation performances in Taiwanese manufacturing industry. The results of this study showed that relationship learning and absorptive capacity positively influence upon innovation performances of companies, and further have positive effects on competitive advantages of companies. In addition, this study divided the sample into three groups by the levels of relationship learning and absorptive capacity and found that there was a significant difference of innovation performance among these three groups: ‘Highly Capable Companies’, ‘Medially Capable Companies’, and ‘Lowly Capable Companies’. It is important for ‘Lowly Capable Companies’ to increase both of their relationship learning and absorptive capacity to enhance their innovation performances.     

CRM在酒店管理系统中的设计与应用

客户关系管理（CRM）是一种新的管理理念,在企业的具体实践中引入这一理念有利于企业去管理并分析宝贵的客户数据,从而更加了解和更准确预测客户的需要,改善客户服务质量,不断改进与客户关系,提高客户满意度以及加强客户的忠诚度。文章介绍了一个实用的酒店管理信息系统的设计和实现方法,针对目前传统酒店管理信息系统中存在的缺陷,重点论述了如何把CRM理念引入该管理信息系统中。实践证明,该系统具有良好的性能和较强的适用性。     

电信运营商采购管理系统优化研究

文中从电信运营商采购管理的全局出发,提出并构建了采购管理系统优化的概念框架,在此基础上分析了采购管理系统的构成、管理层次的划分、采购职能的分配,以及采购工作的具体流程。以集中化、精细化管理为指导原则,文中认为采购管理包括四方面核心内容,即供应商准入管理(SAM)、供应商选择管理(SSM)、供应商关系管理(SRM)和供应商监控管理(SMM)。建议电信运营商采购管理部门除应重视招标采购职能建设外,还应强化供应商准入管理、供应商关系管理和供应商监控管理三个管理职能,在采购流程中应增加供应商资源库的建设,中标供应商的分类管理,以及奖惩机制的建立等。