中外酒店业HRM研究进展及比较

酒店业作为以服务为第一产品的产业，人力资源管理（HRM：Human Resource Management）对其发展的重要性是不言而喻的。本文在回顾中外酒店业HRM研究的基础上，将两者进行了对比，从而剖析出两者在研究过程中存在的异同厦酒店业HRM未来的研究发展方向。以期为我国酒店业HRM的深入研究，提供一定的借鉴和帮助。     

An Investigation of Market Orientation (MO) and Tourism Small and Medium-Sized Enterprises’ (SMEs) Performance in Developing Countries: A Review of the Literature

This paper aims to build a structured literature review of the field of market orientation and its impact on tourism small and medium-sized enterprises (SMEs) performance in developing countries. This literature review will present a comprehensive survey of market orientation (MO) published articles to facilitate good understanding of MO. It serves as an archive and aims to help the scholars and practitioners to explore, analyse, and develop a clear understanding about the different research points and methodologies implemented in previous studies related to MO and its impact on tourism SMEs’ performance. The paper systematically reviews and categorizes the published literature implementing a three-stage methodology, and thereafter analyzes and reviews this literature methodologically. The review covered many areas and identified some factors that drive/hinder market-oriented activities within tourism SMEs. Furthermore, suggestions have been made to understand more thoroughly how market orientation influences tourism SMEs performance in developing economies. A research gap in the area of market orientation and tourism SMEs performance in developing countries was identified. The study provides great benefits for owner-managers, government policy makers, scholars, and educators by clarifying the concept of market orientation and its relationship with performance in the context of tourism SMEs.     

顾客网络购物满意度影响因素研究

本文采用内容分析法对淘宝网在线顾客评论内容进行了编码分析,并通过归纳评论内容要素、绘制网络购物顾客满意度影响因素总体框架结构图,提出材质、价格和尺码是顾客关注的三类要素,质量、社会价值、卖家服务、物流服务、尺码、顾客成本、产品描述和顾客期望是影响网络购物顾客满意度的影响因素。研究显示其中顾客期望对网络购物顾客满意度有显著负向影响,而其他7种因素对网络购物顾客满意度有显著正向影响。     

催化裂化装置挖潜增效可采用的技术

本文结合国内外催化裂化装置改造的具体情况,提出了催化裂化装置挖潜增效的措施。重点介绍了选用新型催化裂化化剂及其再生技术、采用高效设备节能降耗、采用新工艺对老装置进行扩能改造以及提高改造技术水平的其它配套技术。并对国内装置挖潜改造提出了看法和建议,以供企业在进行催化裂化装置改造时参考。     

Marketing innovation: a systematic review

ABSTRACT

This study aims to investigate the development of ‘marketing innovation’ defined as the implementation of new marketing practices involving significant changes in the design, distribution, promotion or pricing of a product or service. We conduct a systematic review to provide conceptual, methodological and thematic guidance for scholars interested in studying marketing innovation. Our findings suggest while marketing innovation is often merged with the dominant technological focus underpinning product or service innovation, there is a growing trend to consider the innovation potential offered by the development of new distribution channels, branding strategies, communication types or pricing mechanisms. Digitisation, a key driver for marketing innovation, enables new communication methods, branding strategies, offering designs, and transaction settings. There is a growing trend to focus on cocreation, service-dominant logic and user community perspectives.     

国内外水镁石阻燃剂的研发现状及前景

本文讲述了水镁石阻燃剂的研发现状和前景,简述了水镁石资源以及国内外研发与应用进展。重点介绍了日本公司如神岛、矢崎、味之素、大日本油墨等的研发活动。     

原油破乳机理研究与破乳剂的发展

本文概述了原油乳状液的稳定性、破乳机理以及破乳剂的发展现状，性能与破乳效果的关系等方面的内容，并对破乳机理和破乳剂的研究提出了建议。     

基于网络评论的三亚蜈支洲岛景区发展研究

以三亚蜈支洲岛为例,以携程网用户点评的好评和差评文本为数据来源,应用ROSTCM6软件对文本数据进行词频分析和语义网络关系分析。结果表明,蜈支洲岛在景区活动、景区资源、景区的服务与管理、景区的设施与环境等4个方面存在问题。针对这4个方面的问题,提出完善景区设施优化景区环境、合理定位景区旅游产品的价格、塑造多元的旅游产品满足不同游客的需求、加快服务型人才的培养、加强海洋环境保护等景区发展策略。     

行政裁量权滥用司法审查的瓶颈与突破--兼以《行政诉讼法》第5条与第54条为研究对象

“裁量权像斧子一样,当正确使用时是件工具,它也可能成为伤害或谋杀的凶器”[1]。行政裁量权所具有的主观性、灵活性和选择性的特点决定着其存在滥用的风险,所以应当对行政裁量权进行合理规制。上个世纪90年代,我国初步建立行政裁量权滥用的司法审查制度,但模糊的审查标准导致行政裁量权滥用的司法审查常被“束之高阁”。文章首先阐明行政裁量权滥用司法审查所面临的困境,分析造成这种困境的根源。并在尊重行政裁量权价值的基础上,确立合理性审查原则、比例原则和行政裁量权滥用的情形,以此进一步完善行政裁量权滥用的司法审查制度。     

建设工程跟踪审计案例分析—以28万吨/年合成氨项目为例

针对铜陵市六国化工股份有限公司年产28万吨合成氨项目,进行了为期36个月的跟踪审计,通过跟踪审计,共审减工程造价8500万元,核减工程进度款7820万元,在保证工程质量的前提下,控制了工程造价。在该项目的跟踪审计中,采取了事前估价、利用软件核算工程量、加强对招标文件和合同审计、深入现场勘查、建立交叉复核制度等方法,收到了较好效果,也可为今后类似建设工程的审计提供借鉴。