TQM在高校教学质量保障体系中的应用

高等教育进入大众化阶段,加强质量意识、实施质量监控、提高教学质量和办学水平是高校可持续发展的必由之路。借鉴TQM理论,江苏科技大学构建质量保证体系的工作实践,提出构建全员参与、全程监控、质量持续改善的高校内部教学质量保障体系是提高高校教学质量的长效机制。     

TQM视角下提升地铁企业竞争力的管理模式研究

企业全面质量管理能够使地铁企业运营成本大幅度降低,服务质量大为提升,员工满意度得以提升和自主化管理意识增强。其基本思路是以顾客为中心,围绕顾客服务的目标,建立以全面质量管理为核心的人力资源保障机制,以过程和结果为导向,注重全员参与,全面改进公司现有的质量管理模式,最终实现企业与顾客的双满意。     

Environmental technical and administrative innovations in the Canadian manufacturing industry

This paper explores whether the adoption of an EMS and/or TQM, both administrative innovations, lead to the development of cleaner technological innovations. We draw on the stakeholder influence literature and Daft's (1978) dual core model of organizational innovation to determine the factors affecting a facility's decision to undertake cleaner technological innovations. Using Canadian facility level manufacturing data, we find that an EMS reduces the likelihood that a facility will implement environmental technologies that change the production process (clean technologies) while TQM increases the likelihood that the facility will implement clean technologies. We also find that administrative pressures (corporate headquarters and shareholders/investors) have no impact on technological innovations while external stakeholders such as regulators, community groups and environmental groups as well as customers and suppliers each increase the likelihood that facilities will use cleaner technologies. Copyright © 2006 John Wiley & Sons, Ltd and ERP Environment.     

统计数据质量管理体系要素分析、问题及建议：TQM视角

统计数据质量已成为影响政府统计部门社会声誉乃至我国政府国际形象的关键制约因素。本文依据全面质量管理（TQM）理论,分析了统计数据质量管理体系应包含的各个要素,构建了包含＂人、机、料、法、环、用户＂六个质量环节在内的统计数据全面质量管理体系,并依据构建的管理框架,考察了我国统计数据质量管理各环节存在的问题。最后认为,要提高我国统计数据质量,必须从人力资本、设备和资金投入,源数据规范,统计方法和技术健全,统计数据生产环境改善,满足数据用户需求六个方面改善我国统计数据质量管理。     

Proposal and validity of Patent Value Appraisal Model ＂TJS-PVAM＂-- Development of ＂Science TQM＂ in the corporate strategy

This paper proposes ＂TJS-PVAM＂ （Total Job Quality Management System-Patent Value Appraisal Model） that contributes to corporate strategy by utilizing ＂Science TQM, New Quality Management Principle＂. Improvement of ＂patent value＂ signifies engineers＇ value creation at work （invention）. The author established a ＂high performance business model which raises patent quality＂. This model consists of several elements each for ＂inventive technique＂ and ＂patent right＂ in order to explain the indispensable elements of inventive technique and patent right for a strategic patent, and verified the validity of the model at major enterprises such as Toyota. Furthermore, standardization has been carried out in order to spread the effectiveness of ＂TJS-PVAM＂, and ＂A-PPM＂ software （Amasaka＇s Laboratory Patent Performance Model） has been created and its effectiveness has been investigated through trial application at major enterprises.     

TQM--优秀的质量业绩之路

ISO 9001认证只是以标准的方式引进质量管理的初级阶段，企业决不能因获得认证证书而停滞不前，只有进一步推行TQM才能实现企业业务的最佳化并创造世界级质量。     

论绩效评估中的全面质量管理

本文从案例分析角度入手,剖析了绩效考核中存在的问题,引出绩效考核中全面质量管理的概念,并且从全面的、全过程的、全员参与的、全方法的”四全角度”出发,论述了提高绩效管理的新思路。     

ISO9000与TQM一体化是质量创新的新起点

通过对ISO9000族标准和TQM的比较,提出了采用ISO9000族标准建立的质量管理体系与TQM一体化的看法,实施ISO9000族标准“镜子功能“和TQM“毛巾功能“的互补,采取取长补短方法,搞好新世纪的质量管理.     

TQM对高职学生培养的启示

本文简要介绍了TQM的内容,然后从顾客、变革推动者、质量管理体系的建设三方面阐述了TQM对高职学生培养的启示.     

提高企业核心竞争力推行六西格玛管理势在必行

六西格玛超越了ISO9000国际质量标准,作为一种更为科学的管理方法,一种追随卓越的理念,正风行全球,也开始深刻地影响着众多企业。文中通过探讨六西格玛的含义,它与其他质量管理举措的区别和联系,及实施六西格玛的必然性和企业在推行六西格玛管理时的关键问题等,提出了企业只有重视六西格玛,积极推行六西格玛管理,才能快速提高企业的管理水平,不断提升企业的核心竞争力。