外包中的知识吸收对创新能力的影响研究——基于不同战略定位的分析

文章认为,战略定位分为顾客导向和公司企业家精神导向,不同的战略定位对显性知识和隐性知识的吸收会产生不同影响,获取知识、开发新知识是培养创新能力的重要途径。在外包合作中,顾客导向的中国企业获取的主要是显性知识,而过强的顾客导向会抑制隐性知识吸收。与顾客导向不同,具备公司企业家精神的企业通过外包合作努力获取未来需要的所有知识,尤其是隐性知识,而隐性知识比显性知识更有利于提高创新能力。     

Product configuration,ambidexterity and firm performance in the context of industrial equipment manufacturing

The practice of configuring products to individual customer orders has found application in a variety of industry contexts, but little is known about the specific capabilities that firms develop to successfully compete when offering configurable products. Our research begins to fill this gap in the context of industrial equipment manufacturing. Drawing from the ambidexterity literature, we argue that firms have to balance dual goals of reducing variation and promoting variation in their product configuration activities by fostering two distinct firm-level capabilities: product configuration effectiveness (PCE) and product configuration intelligence (PCI). Specifically, we hypothesize that the simultaneous presence of PCE and PCI—that is, product configuration ambidexterity (PCA)—drives superior firm responsiveness and, indirectly firm sales and operating margin. However, we also contend that responsiveness gains through PCA can diminish with product complexity and can increase operating cost. We test these hypotheses by collecting both primary and secondary data from a sample of 108 European industrial equipment manufacturing firms. Results from our analyses indicate that PCA has an indirect effect through responsiveness on sales and operating cost but not on operating margin, with this effect diminishing with product complexity. Taken together, our results suggest that investment in developing PCA may represent a conundrum for industrial equipment manufacturing firms, because it translates into market but not financial advantages, and it is intertwined with product design decisions. We conclude this study with a discussion of the findings for theory and practice.     

The impact of sourcing enterprise system use and work process interdependence on sourcing professionals’ job outcomes

We examine sourcing professionals’ work context to conceptualize how they use sourcing enterprise systems (SESs) and to understand when SES use results in positive/negative job outcomes. We differentiate between SES use for supplier selection and supplier governance, identify sourcing professionals’ work process interdependence as a moderator for the impacts of SES use on job satisfaction, and suggest job satisfaction mediates the impacts of SES use on job performance. We conducted a field study of sourcing professionals’ SES use at one of the largest consumer product companies in the United States, which has implemented an SES to innovate its sourcing professionals’ work processes. Based on our analysis of the survey and qualitative data we collected, we found the impacts of both types of SES use (1) to be negative on job satisfaction when work process interdependence was high, (2) to be positive on job satisfaction when work process interdependence was low, and (3) to be mediated by job satisfaction for job performance. We discuss the implications of our findings for the literature at the intersection of information systems and operations management as well as for the information technology enabled innovation of sourcing processes and, more generally, complex business processes.     

基于IMC理论的动态营销能力构建

复杂的动态竞争环境对企业的营销实践提出了更高要求。基于整合营销传播理论的动态营销能力构建,是以创新能力、反应能力及关系能力为核心能力特征的动态资源,是持续获取企业良好营销绩效的重要来源。增强组织对环境变化的敏感性与适应性,可以提升企业的反应能力,剖析利益相关者需求并关注其变动可以实现与之的良好关系,个人与组织的知识管理,有利于提升企业的创新能力。三种能力互相作用,形成动态营销能力不断提升的推动系统。     

Improving the perceptions of hotel managers

This research seeks to identify the importance of various capabilities and psychosociological factors of hotel managers, in order to improve their perception of the competitive environment emerging in the post-Internet era. Specifically, the study analyzes the relevance of education, experience, globalization capabilities, networking, creativity and vision of the future, and other factors related to personality and leadership, to advance the accuracy of this perception. The research used questionnaires with Spanish hotel managers, a Delphi study with international experts, and structural equation modeling to test the hypotheses formulated. The results corroborate the model established, and stress the importance of the education and globalization capabilities in this field.     

企业技术能力结构化研究

从企业技术能力构成角度,给出了企业技术能力六个构成要素,并分别探讨了企业识别技术能力、选择技术能力、获取技术能力、利用技术能力、保护技术能力及技术库.     

企业动态能力对组织内部创新机制作用理论阐释

如何才能使我国企业更好地建立内部创业环境、制定内部创业规则以及激活内部创业活动，是在当前建设创新型社会的大背景下，对企业长远发展意义重大的问题之一。本文试从当前理论界比较前沿的企业动态能力的角度出发，理论探讨这一命题，以期得出一些可以借鉴的结论。     

基于LSSC的物流企业成长机理——探索性多案例研究

文章基于"资源-能力-成长"的企业成长理论模型,对服务供应链、组织间网络和动态能力理论进行了梳理,报告了物流服务供应链(Logistics Service Supply Chain,LSSC)的网络属性对核心企业成长的影响的研究现状,并提出了文章的研究框架,通过采用探索性多案例的研究方法,对三个典型民营物流企业进行了调查,通过三个案例的一级编码、二级编码和三级编码,得出以下研究结论:物流服务供应链的网络结构和网络关系可以直接促进物流企业成长;物流服务供应链的网络结构和网络关系也可以通过动态能力的作用促进物流企业成长。研究表明:第三方物流企业的成长要通过网络化战略来实现,通过构建物流服务供应链模式,汲取组织间资源、提升企业动态能力并最终实现企业成长。     

The rate and potential of capability development trajectories

This paper examines differences in the rate and potential of firms' capability development trajectories. Capability development trajectories are the paths over which firms' capabilities change with experience and other activities. While prior research focused on factors affecting capability development rate (the fraction of the gap between a firm's current and potential capability eliminated with each unit of activity), we argue that capability development trajectories also differ in potential (the maximum capability level a firm could achieve through repeating a given set of activities over time). We develop and estimate a formal model of capability development, showing that larger underwriting projects lead to a lower rate of improvement toward higher potential capabilities, and derive implications for research on industry dynamics and the nature of competitive advantage. Copyright © 2013 John Wiley & Sons, Ltd.     

Investigating the formation of service supply chains

Existing research on service supply chains assumes the existence of an established and mature chain. Empirical or conceptual insights into service supply chain formation are therefore limited. The initial formation of a service supply chain, however, is suspected to determine its future performance. It is therefore of significant academic and managerial value to understand how and why service supply chains are formed, and how this process is coordinated. Drawing on an exploratory case study set in the management consulting industry, the inductive theory-building process underlying this study culminates in propositions and a conceptual model that provides a distinct understanding of service supply chain formation and the coordination mechanisms utilized within each stage. This study contributes to the service science, service supply chains, and service sourcing literatures; outlines managerial implications; and proposes future research directions.