我国通信业客户忠诚驱动因素研究

客户忠诚指客户行为的持续性,它对确立企业的核心竞争力具有重要影响。文章认为,客户忠诚是内外部环境因素共同作用的结果。而通讯服务质量、信任、转网成本、员工忠诚是影响通讯业客户忠诚的重要因素。其中,良好的通讯服务质量是维系客户忠诚的保障;信任是客户再购买行为产生的前提;转网成本对通讯业客户忠诚有着不可忽视的影响;员工忠诚有助于客户忠诚的建立。我国通讯运营商要建立客户忠诚,必须以客户导向的营销理念作为企业经营管理的主导思想;加强技术创新,为客户提供全方位的优质服务;与客户之间建立相互信任的合作关系,为长远合作奠定基础;提高转网成本和员工忠诚度,为建立客户忠诚打下坚实的内部基础。     

China＇s Regional Disparity and Its Policy Responses

The fruits of China＇s rapid economic development over the 3 decades have not been distributed fairly across different regions. Using data from a sample of 815 Chinese listed firrns during 1998-2004, our error-correction investment model showes evidence of different financial constraints on firms＇ investment in different regions. We argue that China＇s regional development policies have contributed greatly to the regional inequalities. To control the rising inequality, China has shifted its focus from the coast to the interior regions. However, it is becoming increasingly difficult for the government to direct the economy, as market mechanisms now have afar greater influence on the economy than the government does. The people-centered approach of the current leadership has meant that substantial attention has been placed on regional development disparities in an attempt to build a ＂harmonious society. ＂ China needs further extensive reforms if all the measures for reducing regional disparity are to be effective.     

欧盟成员国银行业政策主要特点分析

本文认为欧盟《第二银行指令》全面推动了欧盟各成员国银行业规制协调,可将成员国近20年以来的银行业政策主要特点归纳为四个方面,即全面放松管制、私有化、鼓励银行并购和对外扩张,金融监管体制一体化。这些政策促进了各成员国银行业竞争和快速发展,提高了欧盟银行业效率和盈利,有助于降低消费者和企业的融资成本,提高欧盟银行业整体抗风险能力。     

Analysis on effects of modern service industry to economy

This article analyzes the contribution of modern service industry to the economic development in six aspects： the modern service industry can promote economic growth, expand employment, promote economic restructuring, enhance the level of urbanization, improve people＇s standard of living and help enterprises to convert business ideas.     

中国—东盟自贸区建设与南宁会展业发展关系模型

本文在分析城市会展业发展必备条件的基础上，论述了中国-东盟自由贸易区建设与南宁会展业发展之间的关系，并构建了两者的关系模型，进而提出了南宁会展业发展必须关注的问题及相应对策。     

THE CHANGING VOLATILITY OF THE SOUTH AFRICAN ECONOMY

During the last decade economic literature explored the presence of and reasons for what became known as “the great moderation” in the US and other G7 countries. “The great moderation” describes the decrease in economic volatility experienced in many of the G7 countries. This paper finds that in South Africa volatility is also not constant (it even finds that there are autoregressive conditional heteroskedastic effects present) and that volatility also decreased, particularly since 1994. Following the literature, the paper explores several reasons for this decrease and finds that smaller shocks, better monetary policy and improvements in the financial sector that place less liquidity constraints on individuals and allow them to manage their debt better are some of the main reasons for the reduction in the volatility of the South African economy. The literature on the G7 also suggests that better inventory management contributed to the lower volatility. However, this seems not to be true for South Africa.     

Generational incidence of savings taxation versus capital-income taxation

This paper examines the incidence of capital taxation in a model in which the taxation of capital is clearly justifiable and using analytical techniques from the tax reform literature. The taxation of capital has long been a controversial issue, with much of the literature concluding that savings/capital-income should not be taxed. Recently, however, Blackorby and Brett have shown in a model with several desirable features that it can be optimal to tax capital, and they provide a simple yet compelling argument in favor of both savings taxation and capital-income taxation. We use the Blackorby–Brett model (i.e. a model in which the taxation of capital can be justified) to revisit the question of the incidence of capital taxation. We focus on the generational incidence of capital taxation; that is, the incidence on a young generation and an old generation. However, an interpretation in terms of the incidence on "capital" versus "labor" (as is traditional in the tax incidence literature) is also provided.     

民国时期的工业区位思想

挖掘总结了民国时期学界对中国工业区位研究的成果，认为对中国当前区域经济协调发展有着重要的借鉴意义。孙中山的《实业计划》开创了中国工业区位研究的先河，对后来学者的研究具有很大的引导意义；在工业区位的经济条件与国防条件孰先的争论中，大多数经济学者倾向于从更长远时期关注经济条件；工业分区发展得到学界的一致肯定，但分区的主导原则存在差异；陈振汉等人选择韦伯的理论引入中国，对于中国工业区位的科学规划以及中国区位理论的发展具有积极的促进作用。     

森工企业员工工作满意度评价及其改善

应用MSQ的简单形式对森工企业员工工作满意度进行测评 ,总体分值低 ,与员工期望存在很大差异。改善员工满意度应从产业开发 ,发展地方经济、社区共管 ,改善生产、生活设施 ,管理重心下移 ,提高员工收入水平等方面采取措施     

区域经济发展差距:新经济地理、要素流动与经济政策

改革开放后,中国区域经济发展差距主要表现为区域间差距的扩大,而非区域内部差距的扩大。这一现象的发生是多方面原因共同作用的结果:在新经济地理因素的影响下,具有区位优势的东部沿海地区吸引了中西部地区大量的生产要素进行跨区域流动,加上中央政府的政策导向作用,使得中国经济发展差距呈现出逐步扩大的趋势。因此,中央政府应该采取有力措施,以便在全国形成合理的区域分工,进而达到缩小区域经济发展差距的目标。