IT运维外包中外派人员组织归属感的影响因素研究——基于心理契约理论的多案例研究

现在越来越多的客户将其部分或全部的IT运维工作交给外部的专业服务提供商。IT外派人员长期在客户的现场提供服务,这也导致了外派人员对母公司缺乏组织归属感。本文选择了四个涉及IT外派人员的IT运维外包项目进行案例研究,试图探寻影响外派人员对母公司组织归属感的影响因素。本文发现影响外派人员组织归属感的因素主要包括沟通、公平、员工关怀和稳定预期,但是在不同的心理契约情境下影响外派人员组织归属感的因素各不相同。     

企业空白地带考核指标设计

现在的企业处在一个持续变化的竞争环境中,管理者面临着严峻的挑战。众多管理人员为如何提高企业的效率和业绩而绞尽脑汁,他们并不是没有发现问题的存在,而是没能很好地考虑到这些问题对效率的损害以及如何引导员工提高效率。本文对这管理中问题之一的空白地带问题进行探讨,分析其诱因及影响,并提出了一套绩效指标体系。     

服务模块化对金融企业创新绩效的影响：组织模块化的调节作用

本文通过数据样本证实服务模块化对金融企业创新绩效存在正向影响。在此基础上,进一步发现组织模块化对服务产品模块化－创新绩效之间的关系有正向的调节作用,但对服务流程模块化－创新绩效之间的关系的正向调节作用未予证实。加入到“镜面假设”的新近对话中,有助于探明产品模块化、流程模块化和组织模块化三个维度之间的关系,从而把握技术型创新与管理型创新之间的紧密联系。     

温州民营企业组织创新与空间布局演变研究

温州是我国民营经济和市场经济起步最早、发展最快的地区之一,文章从1980年代至今的温州民营企业发展历程中两次组织创新人手,分析了企业发展模式的特点和空间布局演变的过程,进而探讨了民营企业布局对城市发展的影响和启示。     

社会资本与企业绩效:探索式与利用式学习的中介作用

本文从探索式学习和利用式学习两个视角来研究组织学习,对社会资本通过组织学习作用于企业绩效的机理进行理论分析和实证检验。研究结论表明,组织学习在社会资本和企业绩效之间具有中介作用,其中,外部社会资本有利于探索式学习,而内部社会资本有利于利用式学习;探索式学习有利于提高新产品绩效,利用式学习有利于提高综合绩效,探索式学习与利用式学习之间具有协调和协同效应。     

组织职业生涯管理激励机制探析

组织职业生涯管理作为激励员工的有效途径,具有多重激励机制。主要表现在：提高员工角色扮演能力、满足员工个性化需要、保证员工公平权、帮助员工明确目标、增强员工可雇佣能力等方面。组织职业生涯管理的多重激励机制分析对我国现阶段人力资源开发具有一定的启示。     

管理者的社会关系与企业绩效——组织学习的中介作用

一些学者探讨了管理者的社会关系与企业绩效间的微观——宏观联系,但往往以财务绩效表示企业绩效,且缺乏关于管理者的社会关系对企业绩效影响机制的研究。本文基于战略的制度观,通过对企业绩效的细分并引入组织学习这一变量,探讨了管理者的商业关系和政治关系是如何通过组织学习的中介作用对企业的财务绩效和创新绩效产生不同影响的。研究表明,管理者的两类关系都能直接促进财务绩效的提升,且组织学习正向影响创新绩效,但它们对创新绩效的影响效果不同。管理者的商业关系直接正向影响创新绩效,同时也通过正向影响组织学习而间接促进企业创新。管理者的政治关系降低了组织学习并通过其中介作用抑制了企业创新。因此,应区别看待管理者的两类社会关系对企业绩效的影响。     

Why Organizations Struggle to Implement a Market Orientation: Insights Into Beliefs of Top Management

The role of management as an antecedent and barrier to market orientation is well documented. However, the often deeply held beliefs of top management that influence the degree to which their firms are market oriented has been largely overlooked. This study sought to understand these beliefs using a qualitative research method. Case study research employing in-depth semistructured interviews of four Australian vertically integrated horticultural enterprises was undertaken. A total of 28 beliefs of senior management team members were identified. These beliefs, which appeared to have become part of organizational culture, influenced the way market intelligence was gathered and shared and the degree to which the organizations planned, coordinated, and timed their responses to market opportunities and threats. The results suggest that changing management beliefs about marketing and market orientation may be an important component of enhancing the degree to which firms are market oriented.     

Relevance of Fundraising Charities’ Content-Marketing Objectives: Perceptions of Donors,Fundraisers, and Their Consultants

Many fundraising charities invest heavily in content marketing, often using consultants to direct their content-marketing efforts. Thus it is vital to establish whether certain key aims of content marketing suggested by literature in the field actually match the aspects of content marketing deemed most important by charity donors. This paper examines the significance attached by samples of charities, donors, and content-marketing consultancies to four possible major objectives of content marketing—the attainment of high–search-engine-results-page rankings, image enhancement through impression management, the stimulation of public perceptions of organizational transparency, and the creation of messages that “go viral.” Several major differences in perceptions emerged among the three groups, with substantial implications for how fundraising charities should manage their content-marketing programs and activities. Charity managements need to consider carefully and critically the possible returns on large-scale expenditures intended to pursue the putative aims of content marketing that are routinely advocated by practitioner and academic literature.     

Why and when organizational culture fosters affective commitment among knowledge workers: the mediating role of perceived psychological contract fulfilment and moderating role of organizational tenure

Drawing on Denison and Mishra (1995)’s framework of organizational culture, this study examines why and when organizational culture is related to knowledge workers’ affective commitment. Data were collected from 640 employees working in three high-technology companies in China. The findings indicate that the relationship between organizational culture and affective commitment is mediated by perceived psychological contract fulfilment. In addition, organizational tenure moderates the relationship between two external dimensions (i.e. adaptability and mission) of organizational culture and perceived psychological contract fulfilment. This study extends the current theoretical framework of organizational culture by demonstrating the underlying mechanism and the boundary condition of the relationship between organizational culture and affective commitment. The findings also provide practical implications for international managers to design appropriate human resource management policies and practices in China.