服务业集聚与产业结构优化关系探究

随着全球化进程的不断加快，服务业集聚已经成为人们普遍关注的话题。产业集聚在获得规模效应的同时避免了垄断现象的产生，服务业集聚不但拥有这样的优势，而且还有自己独特的形成和发展特点。从产业结构的优化角度切入，借助区位商和专门化率等分析指标，以江苏省和上海市为例，对服务业集聚的形成进行理论和实证分析，提出产业结构的优化对于服务业集聚的形成和发展有着积极的作用。合理的产业结构能够为服务业集聚提供坚实的基础，各地区应该根据各自的产业特点积极的进行优化，催生服务业集聚，加快本地区经济的进一步发展。     

浅析我国服务业的库存问题及应对策略

服务业在整个经济中的地位是衡量一国经济结构合理程度、国际竞争力强弱、经济社会发展协调水平等的重要评判指标之一。与中国经济快速持续发展相比,服务业发展落后的短腿现象却日益突出,而服务业的库存管理问题更是落后。     

Violations of Service Fairness and Legal Ramifications: The Case of the Managed Care Industry

Adapted from Chan's (2000) model depicting success of litigation, this paper argues that with the application of various legislation, health maintenance organizations' (HMOs') violations of service fairness to each group: enrollees, physicians, and hospitals give rise to each group's lawsuits against the HMOs. Various authors (Bowen et al., 1999; Seiders and Berry, 1998) indicate that justice concepts such as distributive, procedural, and interactional justice can be applied to the area of service fairness. The violation of these underlying justice principles with HMOs' service unfairness to enrollees, physicians, and hospitals is examined. A general synopsis of the ethical issues in the managed care industry is provided. The various lawsuits launched by each group: enrollees, physicians, and hospitals together with the key statutes used are discussed. This paper also highlights the provisions and ramifications of the 11 April 2000 landmark agreement that Aetna made with Texas Attorney General John Cornyn to settle the 1998 lawsuit brought against the company. Lastly, the current ethical issues in the managed care industry are further discussed. The value of this paper can be adapted to the study of organizations' service fairness violations in other industries or in the educational, governmental, and not-for-profit sectors both nationally and internationally.     

Analysis on effects of modern service industry to economy

This article analyzes the contribution of modern service industry to the economic development in six aspects： the modern service industry can promote economic growth, expand employment, promote economic restructuring, enhance the level of urbanization, improve people＇s standard of living and help enterprises to convert business ideas.     

论服务性企业的内部信息流管理——从服务质量管理角度

不同类型的服务性企业，其产品的种类、顾客化程度、顾客参与性程度和劳动密集程度等特征各有不同，但由于服务产品的某些共同特性，形成了企业内部信息流管理的共同规律。也决定了服务性企业内部信息流管理的必然性和特殊性。企业的信息流管理是企业加强顾客和企业之间以及企业各部门之间沟通的重要基石。掌握信息流管理原理，应对顾客意见，保持信息的容易获得性、流转顺畅性、对改变的自适应性和信息反馈机制，对不断提高服务质量、提高顾客满意度至关重要。     

《服务贸易总协定》及其对中国贸易的影响

我国已成为WTO成员国，因此必须遵守WTO所有规则，特别是要遵守《服务贸易总协定》，为我国服务业发展服务，解读和掌握这一协定的基本知识、规则，就显得极其重要和必要。     

体制变革背景下的服务业增长：一个定量分析框架

1978-2006年，中国服务业的高速增长与经济体制变革存在着直接的关系。体制变革是过去20多年中服务业增长的一个最重要因素。体制变革一方面通过放松管制提高了服务业占GDP的比重，另一方面，体制变革通过民营化进程降低了服务业的内部产业X-无效率，提高了服务业的金要素生产率。     

The formation and early development of German audit firms

This paper examines the emergence of audit firms in Germany through an analysis of contemporary sources. Special attention is paid to the range of services offered, their legal forms and ownership structure. In Germany, the demand for external audits developed because the corporate supervisory boards had been unable to fulfil their monitoring task satisfactorily. As a consequence of the major economic crisis of 1929-1931 and the collapse of large corporations caused by the fraudulent actions of managing directors, statutory audits for stock corporations were introduced in 1931. The first German audit and trust company, the Deutsche Treuhand-Gesellschaft, was established much earlier in 1890. Like other trust companies which emerged from 1905 onwards, it was owned by large banks. After the First World War, large commercial groups on the one hand, and the state on the other hand, started to form their own audit firms. Most of the audit and trust companies used the legal form of a corporation. Originally, the main activities of the trust companies were trustee activities and audits. Subsequently, they also offered tax and business advisory services. These features (a broad range of services offered, the corporation as the dominant legal form, and clients who are also owners) help us to understand key characteristics of modern German audit firms such as their limited liability to third parties.     

对发展我国汽车金融服务市场的思考

我国现有的非银行金融机构,不具备专业办理汽车消费信贷的要求。为此,我国金融机构序列中应增加一类新的机构———汽车金融公司,专门办理汽车消费信贷业务。这对我国汽车产业的发展必定是一个极大的促进。为此,需要我们在发展汽车金融服务市场方面作深入地研究。