Dimensions of Chinese culture values in relation to service provision in hospitality and tourism industry

Factor and reliability analyses were employed in this exploratory attempt to investigate and refine the structure and dimensions of Chinese cultural values (CCVs) in relation to service provision. Based on the results of factor analysis, CCVs could best be conceptualized as a five-component construct that influences the attitude or behavior of employees in providing service. These five factors were identified as follows: Integration 1 (attitude towards work); Integration 2 (attitude towards people); moral discipline; status and relationships; and moderation. The identification of these dimensions has two major implications to human resource development and service management practice in the hospitality and tourism industry. First, Chinese cultural values play a critical role in determining specific interventions, challenges and barriers in service organizational management. Second, given the profound influence of Chinese cultural values on service provision, international tourism and hotel managers, particularly in human resource development, should realize the importance of ensuring that Western management practices are adopted critically in Chinese organizations. Given the limited amount of research on this topic, the findings generated from this study are very important in guiding future research and providing insights into an area that deserves more academic attention.     

Understanding organizational citizenship behavior from a cultural perspective: An empirical study within the context of hotels in Mainland China

Scholarly concerns in organizational citizenship behaviors (OCBs) have increased dramatically over the past two decades. Nevertheless, there are significant issues yet to be addressed and resolved, one of which relates to the influences of cultural values on such voluntary behaviors. In view of the importance of OCB in meliorating hotel service and cultivating customer loyalty, the current study seeks to investigate a possible mechanism through which Chinese values (CVs) may function on employee citizenship behaviors within the hotels in Mainland China. The research questions focus on whether CVs have a direct impact on OCB and its verified antecedents, leader–member exchange (LMX) and employee organizational commitment (OC). Eventually, the research findings have verified the conceptual model and confirmed all the postulated linkages among the constructs under study.     

‘Up in the air’: A conceptual critique of flying addiction

The ‘flyers’ dilemma’, where an individual’s self-identity as an environmentally-responsible consumer conflicts with the environmental impacts of frequent air travel, has been shown to produce a range of negative psychological effects. Some have argued that frequent flying may represent a site of behavioural addiction, characterized by guilt, suppression and denial. While this sort of pathologisation finds parallels in other forms of excessive consumption, its application in a tourist context is problematic in terms of classification validity, attribution of negative consequences, transfer of responsibility, and tendency towards social control and domination. We argue for an alternative conceptual approach to frequent flying which elaborates the structural reproduction of the ‘flyers’ dilemma’, rather than its individual, psychological effects.     

中国茶产业现状及发展趋势分析

具有5 000年历史、历经兴衰而又绵延不断的中国茶产业如何得以发展,今后将如何发展值得关注和探讨。在WTO条件下,中国茶产业的经济活动受制于国内与国际两大环境,也取决于自身的优势和弱势。该文从茶产业构成要素及产业门类两方面分别分析评价了我国茶产业自身的优势、薄弱点,以及在WTO条件下所面临的外部环境机遇、威胁,最后,探讨了中国茶产业未来发展趋势。     

国有森工企业进入市场的特点和规律研究

我国社会主义市场经济的发展要求企业全面走向市场,但是森工企业生产经营活动的特殊性,决定了森工企业进入市场的不同特点。研究森工企业进入市场的特点和规律,以便使森工企业遵循特定规律、采取合理措施有效进入市场。     

全球化与民族文化的多样性探析

全球化是一个历史范畴,是世界各国各地区的经济、政治、文化等领域超越国界、扩大联系的历史进程和历史趋势。全球化加速了强势文化的扩张和弱势文化的萎缩,各种文化在融合的过程中趋同,全球化不断吞噬文化多元性。因此从对全球化、文化、文化的多样性及民族文化的概念界定,探析全球化对民族文化的影响及冲击。     

生态危机的文明追问

生态危机是人类生存的现实处境,其实质是人类发展的危机和文明进步的危机.生态文明是人类发展的必由之路,建设生态文明是对文明发展趋势的自觉顺应.追问生态存在的文明境遇,反思人类进步的文明历程,可以洞悉生态危机文明的实质,收获真正的文明智慧和发展的科学启迪.     

乡村森林旅游项目升级发展过程政商博弈探微——基于Z风景区3A创4A的案例分析

以Z风景区3A创4A愿景中当地政府与风景区经营商两个主体的决策行为为研究对象,以制度经济学为理论基础,采用博弈论模型进行分析。结果表明:在政府和经营商目标不一致的前提下,从政府来说,在政绩驱动下急于达到创4A目标,但政府又不能滥用纳税人的钱追加投资,其意愿是让商家继续投资,为创4A发力;从商家来说,虽然创4A有利于项目营利空间,但是客观上有规避未来市场不确定性和投资回报周期长双重风险的意识,还可能由于政府对项目创4A的急切性,导致商家存在"政府有可能追加投资,自己"搭便车"的"等靠要"机会主义思想,追加投资意愿不高;反过来也可能存在政府等待商家投资的搭便车行为。为此,提出以政商共同利益最大化为目标,通过改变激励措施,使政商博弈达到合作状态下较优的均衡结果。     

Fairness,legal compliance,and organizational commitment

Attribution theory is used to hypothesize a positive relationship between one's perception that a fairness motive underlies personnel/human resource management activities and one's organizational commitment. The hypothesis is tested via a survey of 48 operating managers in a Midwestern department store chain. Using hierarchical regression to control for job satisfaction and length of service, a significant positive relationship exists between commitment and the perception that a fairness motive underlies personnel/human resource management activities. Commitment is not significantly related to the perception that a legal compliance motive underlies the activities.     

广义进化,走向生态文明

本文受广义进化论观点启发。主张要走向生态文明。必须超越人类中心主义和民族中心主义的思想行为局限，以生态整体观善待自然。努力寻找解决当今全球生态问题的途径和避免灾变的办法。以期全面和谐的世界图景早日到来。