The role of public space in constructing experience capital: A longitudinal analysis in the hotel context

Public space plays a primary role in shaping customers' hospitality experiences. Yet how public space conditions customers' experiential outcomes in accumulating capital for hospitality organizations remains underexplored. Inspired by the theory of psychological ownership, this research presents an in-depth analysis of the impacts of customers' public space experiences on their experiential outcomes using a longitudinal hotel industry dataset merging information from customer surveys, property performance, and surrounding accessibility insights. Findings revealed the positive effects of customers’ public space experiences on their overall service experiences, the perceived value of the experience, revisit intentions, and recommendation intentions. Moreover, hotel class, other customers, and surrounding accessibility were empirically verified as moderators conditioning the positive impact of public space. These findings offer valuable implications for theory and practice that are worthy of further exploration.     

HOW DO RATING AGENCIES’ DECISIONS IMPACT STOCK MARKETS? A META‐ANALYSIS

The purpose of this study is to examine how credit rating agencies’ decisions impact the stock market using a systematic and quantitative review of existing empirical studies. Specifically, we employ a meta‐regression analysis (MRA) to investigate the extent and nature of the effect of rating agencies’ decisions on the stock market. We survey 62 studies published between 1978 and 2015. Our first finding is that the cumulative average abnormal returns calculated from this empirical literature are affected by publication bias. After controlling for publication bias, the main findings of our meta‐analysis indicate that negative rating decisions cause statistically significant negative abnormal returns. This evidence suggests an informational effect. Our results also indicate that positive rating decisions do not have a significant effect. Finally, the MRA results reveal the importance of several factors related to primary study design, as well as to the nature of the data.     

DETERMINANTS OF SOVEREIGN BONDS RATINGS: A ROBUSTNESS ANALYSIS

Several studies have attempted to deduce the determinants of sovereign bond ratings. In this study, Extreme Bounds Analysis is applied to approximately 30 factors proposed by the literature in order to assess their robustness with a focus on the relative importance that economic and political variables receive in the shaping of the ratings. We find that policies that constrain the public sector are among the most robust. Variables such as rule of law, openness to economic flows, central bank independence, and market friendly policies are found to be more robustly correlated with the ratings than foreign reserves, fiscal deficit, sovereign bond yields, and economic growth.     

创业教育内容对学生创业意愿的影响

本文从创业教育内容的视角,研究学生在校经历、创业知识和创业能力对大学生创业意愿的影响。研究发现,学生的个人特质（本研究采用前瞻性人格）对创业态度的影响显著,学生在校经历、创业知识和创业能力对创业意愿的标准化总效应依次为0．254、0．098和0．197。由此建议创业教育须有针对性地培养大学生创业方面的人格特质;或者甄别出具有前瞻性人格特质的学生进行专门的指导和教育。     

转变城市发展方式之低碳城市建设——基于德国经验借鉴

首先从产业能源体系、低碳交通网络及生态环境三方面梳理德国低碳城市建设实践,然后总结德国在低碳意识培养、战略目标制定、政策体系建设等方面值得借鉴的经验,最后从“公平-效率-质量”视角为我国低碳城市建设提出建设路径:加快创新驱动,提高建设效率;提供制度支持,注重建设公平;强调以人为本,提升建设质量。     

“投资人付费”vs.“发行人付费”:谁的信用评级质量更高？

本文选择2011-2015年被中债资信覆盖的发债A股上市公司作为主要研究对象,比较了“投资人付费”与“发行人付费”模式下的评级质量高低。研究发现:(1)与“发行人付费”评级相比,采用“投资人付费”模式的中债资信所作评级显著更低。(2)与“发行人付费”评级相比,当采用“投资人付费”模式的中债资信所作评级越低时,发行人未来盈利能力越差、预期违约风险越高,投资者要求的风险补偿也越高,这表明“投资人付费”模式下的信用评级质量更高。(3)“发行人付费”模式的评级结果可以在一定程度上反映公司的内部私有信息,但由于同时存在独立性缺失问题,“发行人付费”模式的信用评级质量仍然不如“投资人付费”模式的信用评级质量,这说明独立性对于评级机构尤其重要。     

THE ECONOMIC AND BEHAVIORAL CONSEQUENCES OF ONLINE USER REVIEWS

Online user reviews have become an increasingly relevant informational tool during product search and adoption. Recent surveys have shown that consumers trust and rely on online reviews more than they do on website recommendations and experts opinions. As a new way of driving consumer purchasing intentions, online user reviews have therefore come under scrutiny by researchers. The objective of this paper is to offer an overview of the literature regarding the impact of online user reviews on economic indicators (e.g., sales, marketing strategies) and on consumer behavior. Furthermore, following the growing interest of academics and professionals alike on the topic, the present work provides an exploratory analysis of the consequences of online reviews on individual rating behavior – empirical regularities showed that online rating distributions tend to be concentrated on extreme values, possibly because of rating biases. As consumers and firms incorporate the heuristic cues from such distributions into their decision-making processes, biased ratings might lead to suboptimal choices. This overview presents established results (e.g., the impact of volume on product sales) and insights as issues for future research.     

Disentangling acquisition experience: A multilevel analysis and future research agenda

Research interest in firms repeatedly involved in acquisitions has increased over the past decade. However, this increase has remained unmatched by efforts to integrate what is known, leaving the acquisition experience research field scattered, in turn hampering further theoretical and empirical progress. Taking a broad approach to experience, we review 106 empirical studies published in leading journals that focus on the effects of past acquisitions on subsequent ones. We discover three distinct but complementary ways in which research has dealt with experience. Moreover, research on acquisition experience has drawn conclusions on three important but insufficiently integrated levels of analysis. Our review delineates and systematises the current theoretical and empirical progress in acquisition experience research and outlines a future research agenda.     

企业成功创新经历与未来创新绩效

结合组织学习和企业二元式创新理论,探讨成功创新经历对企业未来创新绩效的影响。以2000—2017年中国制造业上市企业专利数据为基础,研究发现,成功创新经历可以显著提高企业后续专利申请数量。但是依据创新实质和创新幅度将创新分为探索式创新与利用式创新后,发现企业后续专利申请主要体现在利用式创新方面,不利于企业探索式创新。间接影响因素检验表明,企业间合作研发程度越高,成功创新经历越能够显著提升其后续创新质量,但是路径依赖越强的企业,其后续创新质量越差。从新的视角推进企业成功创新经历研究,就当前关于成功创新经历对后续创新绩效的影响悖论给出解释机制,同时对企业增强创新能力、维持长期竞争优势具有重要启示作用。     

Testing loss aversion and diminishing sensitivity in review sentiment

This article analyzes the relationship between ratings and review sentiment by introducing, for the first time, the tenets of prospect theory. Specifically, we test loss aversion and diminishing sensitivity on a sample of 132,486 reviews and find that: first, negative deviations in ratings (receiving a service with worse performance than expected) bring about a higher impact on review sentiment than positive deviations of equal magnitude (receiving a service with better performance than expected), thus, confirming loss aversion; and second, regardless of whether the service received is better or worse than expected, variations in ratings closer to the reference point result in higher marginal impacts on sentiment than equivalent variations further away from the reference point, thus, proving diminishing sensitivity. These results have relevant theoretical implications related to the use of relative vs absolute measures and the cognitive bias involved, and managerial implications linked to meeting expectations and service recovery.