Estimating the technical and scale efficiency of Greek commercial banks: The impact of credit risk, off-balance sheet activities, and international operations

This paper uses data envelopment analysis (DEA) to investigate the efficiency of the Greek commercial banking industry over the period 2000–2004. Our results indicate that the inclusion of loan loss provisions as an input increases the efficiency scores, but off-balance sheet items do not have a significant impact. The differences between the efficiency scores obtained through the profit-oriented and the intermediation approaches are in general small. Banks that have expanded their operations abroad appear to be more technical efficient than those operating only at a national level. Higher capitalization, loan activity, and market power increase the efficiency of banks. The number of branches has a positive and significant impact on efficiency, but the number of ATMs does not. The results are mixed with respect to variables indicating whether the banks are operating abroad through subsidiaries or branches.     

The effect of corporate-level organizational factors on the transfer of human resource management practices: European and US MNCs and their Greek subsidiaries

One of the central questions in the literature on MNCs is the extent to which their subsidiaries act and behave as local firms (local isomorphism) versus the extent to which their practices resemble those of the parent company or some other global standard (internal consistency). Drawing on the resource-based view and resource-dependency theory, this paper aims to provide an insight into the interplay of several corporate-level organizational factors that affect the transfer of HRM practices across borders. Data collected from 80 European and US multinationals with subsidiaries in Greece are used to test specific hypotheses. Our results indicate that the level of importance attached to HRM by the MNC's top management and international experience have the highest explanatory power for the transfer of HRM practices, while international competitive strategy, informal control and the presence of expatriates also have a marginally significant influence.     

Exploring a possible route through which training affects organizational performance: the case of a Greek bank

Despite the dithyramb on training found throughout the literature, its impact on organizational performance still remains a ‘black box’ yet to be unlocked. Indeed, neither the intervening process nor the factors that mediate training effectiveness have been substantively explored or linked together in a framework. In this paper, gaining insights from the concept of the balanced scorecard and using the service profit chain as a strategy map, an attempt is made to formulate a casual linkage value chain that highlights one possible route through which training can impact organizational performance. Using a predictive design, data were collected from multiple sources (employees, customers, and the bank's financial records) and raters from a sample of 30 branches of a Greek bank. The findings confirmed a framework illuminating a value exchange process ignited by training. More precisely, the results suggested that a formal, structured, and long-term approach to training, as well as certain pre- and post-training conditions and activities, improve training effectiveness by creating positive perceptions about the training's value. The generated for employees value results to higher levels of job satisfaction which boosts employee loyalty, creating in this sense value for the organization. This value is reflected to customers, in terms of better service quality, and reciprocated to the organization through higher customer satisfaction and branch loyalty leading to improved profitability at the branch level.     

Staging Equality in Greek Squares: Hybrid Spaces of Political Subjectification

This article stages a dialogue between Jacques Rancière's political writings and the squares movement in Greece. From May to July 2011, a heterogeneous multitude of protesters reclaimed the squares of the country from their allocation in the police order and articulated a multiplicity of divergent discursive, organizational and spatial repertoires. This was an urban political event that reasserted the importance of urban spaces in expressing political dissent and experimented with new ways of being and acting in common. This article draws on Rancière's conceptualization of politics to read the squares movement as an opening of spaces of political subjectification. At the same time, through a close ethnography of the squares, it highlights the tensions that marked this process and focuses on two of these: the coexistence of nationalist and equalibertarian discursive and performative repertoires and the co‐implication of horizontal and vertical organizational practices. The article builds on this analysis to argue that the squares movement opened hybrid spaces of political subjectification and to explore some of the tensions in Rancière's political writings. This reading, in turn, informs a discussion of the legacies of the squares movement.     

The Impact of Climate Change on the Pattern of Demand for Bottled Water and Non‐Alcoholic Beverages

To date, the majority of the research literature on the impacts of climate change has addressed the negative aspect, i.e. the risks associated with a future permanent modification of climate. Potential opportunities have received much less attention and are rarely transformed into monetary values. Furthermore, manufacturing is one of the economic sectors where the influence of climate change remains practically unknown, although the economic performance of some industrial activities depends directly on climatic conditions – bottled water and non‐alcoholic beverages (i.e. soft drinks and fruit juices) are among these. This paper aims to explore the link between weather and product sales in these sectors, and estimate in quantitative terms the potential impact of future climate change on their revenues. Historic data were explored through statistical analysis and appropriate regression models were developed. Models were applied for the historic (1961–90) and future climate (2021–50) and the difference in sales forms the expected quantified impact of climate change. The results indicate that significant opportunities may arise for some sectors from modifications in climate, provided their production infrastructure can meet the expected demand and their management strategies can successfully adapt to altered climatic conditions. Copyright © 2013 John Wiley & Sons, Ltd and ERP Environment.     

National differences in entrepreneurial networking

The paper reports findings of a study into the personal contact networks of Greek entrepreneurs, and compares these to results already published for other countries (Canada, Japan, Italy, Northern Ireland, Sweden, the UK, and the USA). Findings show that generic behaviour across borders cannot be assumed, although similarities exist in the under-representation of women as network members, the average age of network contacts, duration of relationships, and average monthly meetings. A clear example has also been provided of a culture where business networks are very deeply embedded in social structures, and where little or no evidence of an instrumentalist neo-classical model can be found. From a theoretical perspective, adaptation of Hofstede's four-dimensional model provides a generally robust interpretive framework for the results.     

Strategic human resource management and its effects on firm performance: an implementation of the competing values framework

Based on the literature of the competing values framework, this paper develops a new HRM model and attempts to clarify what type of HRM (in terms of the orientation of the function) is linked with various aspects of firm performance. In order to acquire a better view of this much researched issue, three more factors that influence this relationship have been added to the equation: competitive strategy, external environment and organizational size. The empirical research was carried out in Greece among a sample of 104 organizations. The research findings show that when HRM is consistent with the competitive strategy it has significant effects on financial performance. Another important finding is that market performance is positively influenced by HRM flexibility and negatively influenced by HRM control, unless the external environment is complex, when the most successful combination is control-internal orientation.     

Why we buy? Modeling consumer selection of referents

This paper investigates the dynamic concept of reference points through an empirical evaluation of consumer selection of referents related to apparel purchase decision-making. The overarching aim is to build a new multi-item measurement scale that exhibits sound psychometric properties and which can be reliably replicated across different sample populations. A mixed-method research approach is employed in data collection, comprising both qualitative (i.e. focus group discussions) and quantitative (i.e. survey instrument) techniques. The results produced a model made up of seven dimensions that underlined the highest first order constructs of implicit and explicit referents. The seven dimensions are: EXPLICIT^REFERENTS (BRAND, PRICE and STORE), IMPLICIT^REFERENTS (PERSONAL, FINANCIAL, SOCIAL and CULTURAL).The characteristics of the reference points inventory (RPI) can guide marketing managers to promote and advertise their products more effectively. The evolving categorization of referents adds value to, and extends, the reference points literature from the consumers׳ perspective.     

AN EVALUATION OF THE GREEK UNIVERSITIES’ ECONOMICS DEPARTMENTS

This study provides a ranking of Economics Departments of Greek universities. Contrary to the existing literature, we look directly at the citations of the faculty members as a measure of academic performance and avoid the classification of journals. Additionally, the country of the PhD studies was found to be a significant variable that can explain the productivity of Greek economists. PhD holders from US and UK universities are characterized by higher productivity compared to those from other countries.