Managerial Success Factors

Abstract

This article reports on an exploratory study conducted in the People's Republic of China (PRC) to identify the managerial success factors perceived by Chinese managers to be important in their market economy. The study also looked at how these factors are exhibited by recent graduates of Chinese universities now working in Chinese firms. Questionnaire responses were collected from managers in 113 Chinese state-owned exnterprises (SOEs) and private firms. Managers in both types of firms agreed on the relative importance and presence of the following factors: work habits, teamwork, creativity, ethics, communication, leadership, and business area knolwedge. Respondents gave higher ratings to the importance of each factor than to its presence in the recently hired gradutes. The results of this study provide a management profile of knowledge, skills, and abilities considered desirable by Chinese managers for today's market economy in the People's Republic of China. The identification of gaps between importance ratings and presence ratings provides valuable insight into changes that should be considered by educators in the design of business area currucula in Chinese universities.     

An Exploratory Framework for Analysing International Retail Learning

It is argued that international retail research has overlooked an essential component of the retail internationalization process, notably learning. This paper proposes an exploratory framework that enables the application of learning theory to the study of international retailing. The paper provides a meaningful starting point for developing an overarching framework which would represent one sort of re-conceptualization of the retail internationalization process, and arguably a new perspective for reinterpreting, re-evaluating and refining the existing literature on international retailing. Alongside this exploratory framework, we present a series of research propositions that might serve as an agenda for research into international retail learning. The paper concludes with a summary of the key themes and ways in which the area of international retail learning may be investigated.     

Developing the Causal Model of Online Store Success

This article introduces an Online Store Success Model (OSM) that reflects the characteristics of information systems, marketing, and e-commerce, and then empirically test the model. The OSM has five dimensions: system quality, information quality, service quality, trust, and customer loyalty. The model posits the causal relationships between the dimensions. In order to empirically test the model, a research model is developed and empirically analyzed by structural equation modeling using data from 244 customers on 69 online store websites. The results show that system quality significantly influences service quality and trust; information quality significantly influences service quality and customer loyalty; service quality also significantly influences trust and customer loyalty; and trust has a significant influence on customer loyalty.     

A new way of thinking about IT project management practices: Early empirical results

Despite decades of efforts to improve the management of Information Technology (IT) projects, failure rates remain high. This article first reviews literature about information systems success and IT project success. Most of the improvement efforts have focused on advancing variations of the traditional project management paradigm, such as embodied by the Project Management Body of Knowledge. This article describes a new way of thinking about managing IT project called Value-Driven Change Leadership (VDCL), and reports the results of an initial empirical exploration to identify project success factors stemming from VDCL as well as the traditional paradigm. The results are based on data collected from 16 medium-sized IT-intensive projects at eight Chicago-based organizations from six different industries. The results, although not based on a large sample, point to several project management practices associated with project success that stem from both the traditional paradigm as well as VDCL. For example, traditional practices managing stakeholders’ expectations, scope, and schedule are associated with project success, as are practices stemming from VDCL, such as managing the end-product’s architecture, business value added, and the organization change associated with systems implementation. The results of this study also suggest that further research into new ways of thinking about IT project management may be fruitful.     

Exploitative and exploratory innovations in emerging economies: The role of realized absorptive capacity and learning intent

This paper investigates the mediating effect of learning intent in transforming local suppliers’ potential absorptive capacity into realized absorptive capacity and its impact on exploitative and exploratory innovation. Using survey data from 155 auto parts manufacturers in Pakistan, we find that local firms’ realized absorptive capacity enables them to develop both exploitative and exploratory innovations. The findings further suggest that local suppliers’ learning intent mediates the relationship between potential and realized absorptive capacity which in turn lead to both types of innovation. In the context of the emerging economy of Pakistan, local suppliers’ absorptive capacity is found to be critically important in spurring exploitative and exploratory innovation, but learning intent enables realized absorptive capacity and thus in conjunction with realized absorptive capacity supports innovation. Consequently, there would be a strong case for policy intervention to assist emerging economy firms in building their absorptive capacity and strengthening their learning intent as a route for promoting innovation and improving their value added position in the global value chains of multinational enterprises.     

资本投入、市场潜能与经济增长——来自“一带一路”沿线国家的证据

理清资本投入和市场潜能对“一带一路”沿线国家经济增长的影响,对深入贯彻和推动“一带一路”建设具有重要意义。本文以“一带一路”沿线44个国家为例,利用空间计量模型和经济增长模型,在测算44个国家1995－2018年生产率资本存量和市场潜能的基础上,对44个国家经济增长的动力源泉及其空间溢出效应进行实证分析。研究发现：（1）资本投入是“一带一路”沿线44个国家经济增长的主要动力源,资本投入每增加1%,经济平均增长0.361%;（2）空间溢出效应是“一带一路”44个国家经济发展不可忽视的重要因素,市场潜能每增加1%,经济产出平均提高0.419%,超过资本投入的产出弹性。（3）进一步的机制分析,发现产业集聚和居民消费是资本投入、市场潜能促进经济增长的两条渠道。本文的研究为评估“一带一路”沿线国家资本投入和市场潜能的影响效果提供了数据支撑和分析视角,也为探索“一带一路”国家经济持续发展提供了政策参考。     

IPC对高校教师职业成功的影响研究——自我效能感的调节作用

以陕西省五所普通本科高校为样本,对理念型心理契约、自我效能感和职业成功问卷进行了分析,探讨理念型心理契约与职业成功之间的关系以及自我效能感在其中的调节作用。结果表明,较高的理念型心理契约有助于提高高校教师的职业成功;自我效能感在教师责任与高校教师职业成功中具有显著的调节作用。研究结果有助于高校从理念型心理契约角度促进教师的职业成功,具有现实意义,最后指出研究的局限性。     

P2P网贷平台借款信息对投资决策的影响研究

以人人贷平台作为研究对象,通过编写程序抓取实际交易数据,构建了基于二元logistic回归方法的P2P（Peer-to-Peer）网络借贷决策模型,以研究影响投资决策的因素。该模型对13684条样本进行了是否满标的预测,其综合预测率为97%。实证结果表明,P2P平台上的借款信息对投资决策行为及是否能成功借贷的影响十分显著——利率、年龄、婚姻状态、学历、信用等级以及逾期次数与满标成功率呈正相关关系;金额、期限、申请借贷笔数与满标成功率呈负相关关系。     

知识势差、知识隐匿与知识进化：组织惰性的调节作用

知识经济时代,企业能否发现并利用知识演进规律对提升自身知识质量和知识创造能力尤为重要。引入知识隐匿和组织惰性,构建知识势差对知识进化影响路径的概念模型。结合高新技术企业调研数据进行实证分析,并试图诠释企业知识进化实现过程的逻辑原理。实证结果表明,知识势差对知识适应进化和变异进化具有正向影响,对知识遗传进化具有负向影响。知识隐匿在知识势差与知识进化之间起着部分负向中介作用,组织惰性对知识势差及知识进化间关系具有调节作用。     

Exploring the intention to continue using web-based self-service

The popularization of Internet and the development of cloud computing have not only changed our lifestyles, but have impacted the ways in which enterprises relate with their customers. For example, customers and enterprises can now directly interact through web-based self-services (e.g., Internet banking, online ticketing, online bookstores, and online reservations) that do not require face-to-face interactions. Web-based self-services (WBSS) allow enterprises to proactively initiate contacts with customers and respond to their needs. Customers can also quickly access the services they want online, at any time and place, thus enhancing overall service efficiency. However, a review of the previous literature shows that most related studies have used the Technology Acceptance Model, which examines perceived usefulness, perceived ease of use and attitude toward use, in order to investigate user behaviors when operating a WBSS. In contrast, there are few studies that examine the impact of perceived usefulness and perceived quality features on the continued intention to use a WBSS. Therefore, this study applied the questionnaire method and investigated the relationships among users’ perceived usage characteristics, quality characteristics, satisfaction and continued usage intention with regard to WBSS. Based on the results, specific recommendations are provided for enterprises to enhance the intention to continue using WBSS.