以更新的理念与手段应对新的养老问题——广西从家庭养老向社会化养老过渡的对策研究

今后一定时期,广西总体上从传统家庭养老向现代社会化养老过渡将是大势所趋。应该在推广养老保险等社会保障体系,以及居家养老加社区服务方式的同时,结合广西区情,参考区内外的经验做法,从四个方面采取更新的对策手段:政策更新——加强政府在社会养老方面的政策倾斜与扶持力度;服务更新——建立新型职业化与义务化结合的养老服务队伍体系;产业更新——从四个主要层面发展"银发产业";观念更新——倡导适应新形势的养老新观念。     

Corporate social responsibility: attributions,loyalty, and the mediating role of trust

This study investigates whether consumers’ perceptions of motives influence their evaluation of corporate social responsibility (CSR) efforts. The study reveals the mediating role of consumer trust in CSR evaluation frameworks; managers should monitor consumer trust, which seems to be an important subprocess regulating the effect of consumer attributions on patronage and recommendation intentions. Further, managers may allay the negative effects of profit-motivated giving by doing well on service quality perceptions. On the other hand, appropriately motivated giving continues to positively affect trust regardless of the performance of the firm on service quality provision.     

城乡基本公共服务设施均等化发展特征分析——基于常州市的调查

促进基本公共服务设施均等化发展是从空间规划与建设角度推动城乡统筹的重要方面和技术支撑。基于在江苏省常州市开展的调查研究,试图全面了解城乡基本公共服务设施均等化发展的特征与问题。通过调查分析,认为主要有以下三个方面:(1)基层地方政府的经济发展水平尤其是财政能力直接决定了基本公共服务设施的供给水平,进而直接影响基本公共服务设施供给的均等化程度;(2)基本公共服务设施在数量均等方面已经获得较大发展,但质量的均等化程度还远远不够,质量均等应当是基本公共服务设施均等化发展的最终目标;(3)集中化、规模化发展建设已经成为基本公共服务设施发展的总体方向,但由此带来的可达性问题是影响基本公共服务设施均等化发展尤其是农村地区均等化发展的关键问题。而解决可达性这一问题的唯一出路可能就在于将基本公共服务设施的发展建设与城镇化的健康发展紧密结合。     

农业科技信息服务平台运行模式研究——以湖南省星火科技12396服务平台为例

采取高效的运行方式是发挥农业科技信息服务平台效能的关键。文章以湖南省星火科技12396服务平台的运行实践为例,从农业信息平台的服务终端、服务方式、服务流程、服务规范等方面,对典型的农业科技信息服务平台运行模式进行了探索研究。     

现代物流服务企业价值链的分析与构建

文章分析了现代物流服务企业所具有的服务企业和制造企业的双重特点,剖析了在现代物流服务企业价值链分析中运用基本价值链模型和服务价值链模型可能存在的局限性,在此基础上探讨了现代物流服务企业价值链模型的构建。     

服务业对外直接投资的发展及其影响

全球对外直接投资的结构逐渐转向服务业,而我国服务业的发展水平与发达国家相比仍然存在相当大的差距,且缺乏国际竞争优势。本文通过研究服务业对外直接投资对东道国的资金来源、国际收支平衡等方面的影响,以及产生的就业效应、技术外溢效应、行业挤出效应和出口竞争力效应,总结了对我国服务业引资工作的若干启示。     

通州北京城市副中心高端商务发展研究

高端商务产业的发达程度,是衡量城市综合竞争力和现代化水平的重要标志,作为北京城市副中心,通州发展高层次、高增值、强辐射的高端商务产业,不仅能有助于提升通州新城综合竞争力,更能提高北京城市化的发展层次,增强可持续发展的能力. 因此高端商务已成为通州城市副中心落实功能定位、发展现代服务业的重点产业. 本文意在分析通州高端商务发展存在的问题,并提出发展通州北京城市副中心高端商务的实现路径.     

Determinants of dining satisfaction and post-dining behavioral intentions

The purpose of this research is to empirically investigate the determinants and consequences of dining satisfaction with restaurant services. A total of 338 undergraduate business students participated in this research. Results reveal that there exist three sources of customers’ satisfaction with restaurant services: positive emotions, perceived service quality and negative emotions. Positive emotions have more impact on customers’ satisfaction than negative emotions. In addition, emotions mediate the impact of perceived service quality on dining satisfaction. Finally, satisfaction has a significant impact on recommendation, customer loyalty and willingness to pay more.     

黑龙江省装备制造业服务化转型策略研究

伴随市场环境不断变化,装备制造业服务化转型已成为提升其核心竞争力的必然选择,本文基于黑龙江省装备制造业发展现状展开研究,从产业集群低、自主创新能力差、商业模式单一等方面系统分析制约黑龙江省装备制造业服务化转型的主要因素,在此基础上针对性的提出加快黑龙江省装备制造业服务化转型的策略建议。本文的研究成果可为黑龙江省装备制造业的服务化转型及产业发展提供一定的理论指导。     

The relationship between national culture and the use of professional services: Evidence from two cross-country studies

Each year, clients spend large sums on professional services, such as accounting services, legal services and consulting services. While research has found significant cross-country differences in organizations’ spending on professional services, we do not know why they occur. Inspired by the organizational buying behavior literature, this paper investigates the influence of national culture on the use of professional services, particularly management consulting services. As the use of professional services involves considerable uncertainties—particularly for the buyer—it can be assumed to be influenced by cultural differences regarding the level of Uncertainty Avoidance, Individualism and Masculinity. By drawing on two independent cross-country studies, we show that organizations in high uncertainty avoidance and individualistic cultures use professional services less than organizations in low uncertainty avoidance and collectivist cultures. We found no relationship between Hofstede's dimension of Masculinity and the use of professional services. The findings contribute to the theorizing on how the cultural context influences organizational buying behavior and the purchasing of professional services.