Employee mobility,spin‐outs,and knowledge spill‐in: How incumbent firms can learn from new ventures

Research summary: We consider conditions in which incumbent firms are particularly poised to benefit from knowledge spilling in from new ventures that employ individuals previously employed by the focal incumbent firm. We distinguish between inventors who leave their incumbent employers to found spin‐outs and those who become non‐founding employees of existing new ventures. Using a sample of new ventures and incumbent firms in the U.S. information technology (IT) sector, we find that incumbents are more likely to benefit from patented knowledge that spills in from their spin‐outs than from new ventures that employ non‐founding inventors formerly employed by the respective incumbent. Any advantage that parent firms have in reaping such knowledge quickly dissipates, however, when these parents have a history of misappropriating the intellectual property of others. Managerial summary: It has long been acknowledged that new ventures can acquire valuable knowledge from their larger and more established counterparts by hiring away their talented employees. We consider the possibility of a reverse flow of knowledge where established firms learn from those new ventures that have poached employees from them. We find that established information technology (IT) firms are more likely to learn and build on the technology of their spin‐outs (i.e., new ventures founded by their former inventors) than from new ventures that simply employ non‐founding inventors formerly employed by the respective IT firm. Any advantage that these IT firms had in reaping technical know‐how from their spin‐outs quickly dissipated, however, when they had a history of misappropriating the intellectual property of others. Copyright © 2016 John Wiley & Sons, Ltd.     

Effective communication styles for the customer-oriented service employee: Inducing dedicational behaviors in luxury restaurant patrons

The goals of this study were (1) to identify the optimal facets of communication style for customer-oriented service employees and (2) to examine the ways in which the customer-oriented service employee (COSE) induces luxury restaurant patrons’ dedicational behaviors. Customer dedicational behaviors are defined as ‘a set of active and positive customer voluntary behaviors towards a business induced by high relationship quality’. Based on the existing body of communication literature, nine types of communication styles were derived. Theoretical relationships between the nine communication styles and the COSE also were developed via literature review, and causal relationships between the COSE and three different types of consumer dedicational behavior styles were subsequently suggested. By integrating the derived theoretical hypotheses, a conceptual model was proposed and then tested utilizing data collected from 527 luxury restaurant patrons. The results of data analysis revealed that five types of communication styles (attentive, friendly, impression leaving, open, and relaxed) bear a positive impact on COSE, while one communication style (contentious) bears a negative impact. It was also found that the customer-oriented service employee plays a critical role in inducing three types of dedicational behaviors in consumers: enhancement, cooperation, and advocacy. The key theoretical and managerial implications of these findings are discussed in the latter part of this article.     

宁波市企业职工培训现状分析

企业职工培训是目前提升企业竞争力乃至地方经济发展的重要因素,基于此,本文通过专题座谈和抽样调查问卷相结合方式,对宁波市企业职工培训现状进行为期一年的调查研究,通过调查得出结论：宁波企业职工培训仍然存在着企业特别是私营企业管理层不重视、培训组织机构不健全、政府引导还需继续加强等问题。     

基于员工满意度的物流企业人力资源管理研究

在人力资源理论研究的基础上,分析了影响物流员工工作满意度的主要因素,并结合实际案例,探讨了当前物流企业员工工作满意度的现状,在此基础上寻求提高员工满意度的人力资源管理途径。     

员工个人特征对ESOP激励效果的影响——对HD公司的案例研究

以HD公司为研究对象,运用实地访谈和因子分析、方差分析等统计分析方法,研究员工个人特征通过激励机制对ESOP实施效果的影响。结果表明,公司员工整体素质影响了ESOP的实施效果;不同工龄的员工在工作态度上具有显著性差异;不同文化程度、工龄和岗位层次的员工在获利预期上具有显著性差异。根据这些结果,笔者就完善ESOP的实施提出了建议。     

Organizational Culture,Leadership Behaviors,and Employee Attitude in Chinese SMEs＂ Empirical Evidence

This study examines the impact of organizational culture on leadership behaviors, as well as the influence of leadership behaviors on employee attitude in Chinese small and medium-sized enterprises （SMEs）. Based on previous researches, this study establishes a conceptual model that indicates the two types of influential relationship. Data are collected from 515 subordinates of 23 SMEs in Chengdu of Sichuan province. By using statistical methods, findings of this study are concluded. Directions for future research are also discussed.     

饭店企业一般培训、特殊培训与离职倾向关系研究——以厦门市高星级酒店为例

当前我国酒店业发展迅速,但普遍存在员工离职率高的问题。酒店培训包括一般培训和特殊培训,是影响员工离职倾向的重要因素。通过文献研究法、问卷调查法和统计分析法,对厦门高星级酒店的员工进行问卷调查,并利用SPSS19.0进行分析。研究发现：高星级酒店员工培训对离职倾向具有显著影响,一般培训、特殊培训均与离职倾向呈负相关关系,并且不同属性的员工在培训及离职倾向间也具有差异性。基于此提出相关建议。     

国有企业员工参与公司治理问题研究

本文分析了国有企业员工参与公司治理的理论依据,比较评价了世界各国员工参与公司治理的方式和途径,在此基础上,构建了我国国有企业员工参与公司治理的模式,即职工持股下的员工共决制。     

Profiling employees online: shifting public–private boundaries in organisational life

Profiling involves the collection and use of online information about prospective and current employees to evaluate their fitness for and in the job. Workplace and legal studies suggest an expanded use of profiling and significant legal/professional implications for HRM practitioners, yet scant attention has been afforded to the boundaries of such practices. In this study, profiling is framed as a terrain on which employees and employers assert asymmetrical interests. Using survey data from large samples in Australia and the UK, the study investigates the prevalence and outcomes of profiling; the extent to which employees assert a right to privacy versus employer rights to engage in profiling; the extent to which organisations codify profiling practices; and employee responses in protecting online information. The findings contribute to a small and emerging body of evidence addressing how social media conduct at work is reconstituting and reshaping the boundaries between public and private spheres.     

生态翻译学视角下高校简介英译的语用等效研究——以河南省地方高校网页中简介英译为例

随着全球化趋势的发展,许多高校为谋求更广泛领域的国际交流合作,纷纷推出学校简介的英语译文,由于各种原因,有些译文存在着不少问题。试从生态翻译学视角,探讨高校网页简介中英译如何从语言维、文化维及交际维层面真正实现语用等效。