转型背景中人力资源管理的新视角

在经济转型的时代背景下,中国企业的人力资源管理模式面临许多新的挑战,必须进行创新和变革。根据复杂多变的环境和时代要求,企业应在选人、育人、用人和留人四大系统为人力资源管理提供新的管理内容。在选人上,应呈现人才选拔过程的多元化;育人的关键是要转变员工的培训观念并促进培训效果的良好转化;在用人上,要运用心理契约,同时重视岗位轮换与工作设计;留人的重点是管理者应多关注员工心理健康并运用情感管理。     

从关联理论视角解读幽默言语的认知过程

关联理论作为解释人类交际的认知语用学理论,同样也适用于幽默言语的研究。幽默言语的认知过程遵循最佳关联原则,即从启动最大关联语境的第一阶段进入到寻找最佳关联语境的第二阶段。而幽默言语的幽默效应正是来自于最大关联与最佳关联之间意义的反差。     

Developing Organizational Trust Through Advancement of Employees’ Work Ethic in a Post-Socialist Context

The paper highlights the dependence of the level of organizational trust on work ethic and aims to show that development of trust in organizations can be␣stimulated by raising the level of work ethic with organizational practices. Based on the framework by Kanungo, R. N. and A. M. Jaeger (1990, ‘Introduction: The Need for Indigenous Management In Developing Countries’, in A. M. Jaeger and R. N. Kanungo (eds.), Management in Developing Countries (Routledge, London), pp. 1–23), historical–cultural analysis of the Lithuanian context is carried out. The country is chosen as an example of a post-socialist context where work ethic and trust in the society tended to be rather low. The authors discuss organizational practices, particularly the ones related to people management, which can facilitate development of work ethic, and thus, trust in organizations operating in a post-socialist context. The importance of a processual approach to the development of organizational trust and the ethical content of organizational practices, which are aimed at developing organizational trust is highlighted. Directions for further research are indicated.     

Customer Participation Behavior in High- Versus Low-Contact Services: The Multiple Roles of Customer Trust

ABSTRACT

In light of the changing roles of customers from service co-producer to value co-creator, the customer participation literature has conceptualized two types of participation behavior: co-production and value co-creation. However, there is a dearth of knowledge concerning both the antecedents of customer co-creation behavior and the outcomes of such behavior in relation to customer-perceived value and loyalty. Anchored in the trust-commitment theory, the present research (a) examines the effect of how a customer's trust in the service personnel could affect his/her cooperative behavior over the service design and delivery processes; and (b) investigates how the potential impact of a customer's trust in service personnel on his/her co-design and co-delivery behavior could be made contingent upon the customer's trust in the service brand and the types of high- versus low-customer-contact service contexts. Filling the aforementioned research gaps, the present research contributes to advance our knowledge of the roles played by trust at different levels of analysis in facilitating customer participation behavior and improving our appreciation of the customer contact service contexts when designing the service organization for maximizing service value and sustaining brand loyalty over time.     

论幽默语言的模糊性

幽默语言是理解层面上的模糊语言，它同模糊语言学中所讨论的既有原型、又有边缘情况的模糊语言是不同的，其模糊性更多地体现在语境的模糊上，语义解释也强烈依赖语境的暗示。而模糊语言学中的模糊语言的产生来源于人类思维的模糊或事物本体的模糊，其实质是概念的不确定性，由词语的语义模糊体现，该模糊性是不能在语境中消除的。模糊语言在语义上的分类有助于人们更好地理解幽默语言。     

营销情境中的心理契约及其测量

心理契约发轫于组织行为学研究，但心理契约在企业与顾客的营销情境中同样存在。在文献回顾基础上，本文将心理契约应用到营销情境中，界定了特定的概念内涵，开发设计了相应的测度量表，并通过调查数据分析，对量表的信度与效度进行了实证检验。     

Institutional and economic drivers of entrepreneurship: An international perspective

Entrepreneurial activity varies significantly across countries and over time. The economic and institutional context is a determining factor that can drive and lend shape to entrepreneurial activity. The search for a deeper understanding of the role of this factor constitutes a promising and important research stream. A thorough review of the specialist literature identifies groups of countries with similar economic and institutional environments. Subsequent analysis highlights differences in entrepreneurial activity and innovation outcomes between these homogeneous groups. Results indicate significant differences, not only in entrepreneurial activity, but also in the type of entrepreneurship and innovation results. These findings mark a relevant step forward in the identification of different environment types, and the effects of environment on entrepreneurial activity and innovation results.     

Audit opinion and earnings management: Evidence from Greece

This study examines the relationship between audit opinions and earnings management, as measured by discretionary accruals, for listed firms on the Athens Stock Exchange (ASE). We divide the qualified audit opinions into two categories: qualified for the going-concern uncertainty and qualified for other reasons. The results indicate that audit opinions are not related to earnings management. Client financial characteristics, such as profitability and size are determinants of the going-concern audit opinion decision. The decision of auditors to issue qualified opinions for other reasons is explained by the type of audit opinion issued in the previous year.     

从合作原则的违反和语境理论看《后宫甄嬛传》会话含意

小说《后宫甄嬛传》的经典对白是其特色,作者借助大量人物对话塑造了生动的人物形象,进而挖掘故事的主题。从语用学的角度,运用Grice的会话含意理论中的合作原则和语境理论分析《后宫甄嬛传》中会话含意是如何产生的。