情绪劳动研究的进展与展望

随着服务型社会的到来,雇员应当致力于其工作场所的情绪管理,以符合顾客及机构的期望,这就是所谓的情绪劳动。情绪劳动所关注的是内部调节过程,其目的是为了表达与工作要求相符合的、适当的情感。情绪劳动是影响工作表现及机构目标的一个重要因素,它是工作表现、工作满意度和精神疲劳的一个有力的预测因素。文章对这一研究领域的重要研究成果进行了回顾,详细阐述了情绪劳动的定义、结构、策略、测量方法、前提条件、效果及可能的媒介。本文在综合评述的基础上指出了目前研究的不足之处以及未来的研究方向。     

Work,income and stability: The late Victorian and Edwardian London male clerk revisited

The article questions the view that the economic position of male clerical workers in London was deteriorating over the period 1870–1914. It is generally accepted that clerical work for men suffered a downturn due to the impact of the Second Industrial Revolution which transformed office work as a result of the application of technology, the introduction of a female workforce, rational working practices and the rise of large-scale, complex bureaucracies. Examining male clerical workers in London, the article argues that there is evidence to query this portrayal of decline. Salaries appear to have increased, promotional opportunities remained strong and clerical work was a popular choice for many individuals.     

Salaries and promotion opportunities in the English banking industry, 1890–1936: a rejoinder

The article is a rejoinder to Andrew J. Seltzer's article, published in Business History in August 2010, which critiqued an article published in May 2008 on the topic of clerical salaries in London, 1870–1914. It examines trends in salaries and promotions of branch clerks at the London, County and Westminster Bank and at the National Provincial Bank, and focuses on the London area for the period 1880–1913. It argues that salaries increased between 1880 and 1895 and then declined from 1895 to 1913. Adjusting for tenure and inflation, salaries were approximately at the same level in 1913 as they were in 1880. It also examines the relationship between tenure and salary, linking both to the rise of internal labour markets in Britain's large retail banks.     

探析新形势下百色矿务局国企党建工作创新

近年来,广西百色矿务局党委适应不断发展变化的新形势,深入贯彻落实科学发展观,结合企业发展战略的实施,把握企业党建工作的结合点,找准工作着力点,不断探索加强国有企业党建工作的新形式、新方法,取得了一定的成效和经验。文章通过分析总结百色矿务局党委抓国企党建的具体做法,探索国企党建创新的新路径。     

基于工作过程的行动导向教学模式探讨

本文介绍了行动导向教学模式的产生背景,分析了行动导向教学模式的基本思想,提出了实施基于工作过程的行动导向教学的四个关键要素,并对实施行动导向教学的方法进行了探讨。     

加强思想政治工作,促进企业文化建设和企业和谐

在社会经济发展的今天,传统的思想政治工作的方法和模式已经不能适应新形势、新发展的需要,作为企业思想政治工作者应想办法寻找符合新形势下的教育思路,这对促进企业文化建设和企业和谐都具有重要意义。     

“校企合作、工学结合”下利益相关者的博弈分析

大力推进工学结合、校企合作是加快职业教育发展的根本出路,是培养应用性人才的有效方式。     

论架线作业施工管理

电力供应作为我国可持续发展能源的重要形式,其输配电线路的架设对电力供应的稳定、安全有着重要的影响。如何通过科学的架线施工管理以及施工工艺管理保障架线作业质量是现代电力企业电网施工面临的首要问题。文中就张力架线作业的施工管理以及工艺注意事项等进行了简要论述。     

新形势下的信访稳定工作当从“六抓”入手

在当前的新形势下,企业要想健康发展就必须做好信访稳定工作,这已成为业界的共识。本文针对如何做好信访工作的六个层面做了简要的介绍和分析。     

Determining Work Culture Scores for Fourteen Developed Nations

Abstract

As business relationships become increasingly global in nature, a new methodology for understanding the approach to work in various nations is needed. When involved in business dealings with international partners, it is crucial that the modern businessperson understand and empathize with the culture of the company with which he or she is working. The author demonstrates a new methodology which allows comparison and categorization of nations by calculating a new metric called the Work Culture Score for each nation. This metric allows mathematical comparison between business attitudes in various cultures. It incorporates the average annual hours, percentage of overtime, worker productivity, and attitudes toward work and leisure of a culture into a single, meaningful value. This study applies the newly developed metric to fourteen developed nations.