Turning Agents into Psychological Principals: Aligning Interests of Non‐Owners through Psychological Ownership

Principals who delegate tasks to agents face the perennial challenge of overcoming agency problems. We investigate whether feelings of ownership among senior managers in the absence of formal ownership can align agents' interests with those of principals, thus turning agents into psychological principals. Using a moderated mediation model, we find that psychological ownership is positively related to company performance through the mediating effect of individual‐level entrepreneurial behaviour. We also find that the effect of psychological ownership on individual‐level entrepreneurial behaviour and, ultimately, company performance is weaker for high levels of monitoring compared to low levels. These findings offer important contributions to agency, psychological ownership, and entrepreneurship literatures.     

员工职业生涯的心理契约的动态管理

员工的职业生涯是一个动态的过程。在这一过程的不同阶段,员工的需求、态度、工作行为都存在着较大的差别,员工与企业之间的心理契约在内容上也会发生变化。而心理契约作为一种隐性契约,具有显著的特殊性,这种特殊性在客观上要求企业对其进行动态管理。本文从职业生涯管理的视角阐述了员工不同职业生涯阶段心理契约的特点以及如何对其进行动态管理。     

略论严歌苓《也是亚当，也是夏娃》的现代性

严歌苓的短篇小说《也是亚当,也是夏娃》以全新的视角描写独特的群体,无论是人物的选择、题材的选取、心理的描写,还是隐喻象征等手法的运用,都体现出浓厚的现代性。严歌苓对同性恋、离婚妇女、残疾儿童的描写关注,源自她一贯的人文关怀。她融东西方文化于一体,关注边缘人物的命运,在思考同性恋问题的同时,又对女性与儿童的生存状态予以极大的关注,具有强烈的现代意识。     

心理契约破坏不利于组织认同?

在探讨心理契约破坏对员工组织认同影响中,可探讨以领导成员交换为中介变量和互动公平氛围为调节变量在此关系中的作用。通过对中小科技型制造企业的354名员工调查研究发现,心理契约破坏对员工组织认同有显著的负向影响;员工领导成员交换部分中介心理契约破坏对组织认同有负向影响;互动公平氛围调节心理契约破坏与领导成员交换有负向关系;进一步,互动公平氛围既调节心理契约破坏对组织认同的直接影响,也调节了心理契约破坏经过领导成员交换对组织认同的间接影响。     

威权型领导是否会引发员工的越轨行为？来自心理契约违背和个体自尊的解释

较之此前的越轨行为,数字经济发展背景下的越轨行为呈现出与数据结合、损害更为严重的特点。基于情感事件理论,文章通过344份企业员工数据,探讨威权型领导对员工越轨行为的作用机制和边界条件,验证了心理契约违背的中介作用,以及个体自尊的调节作用。结果表明：个体自尊既可以调节威权型领导与员工心理契约违背之间的关系,也可以调节心理契约违背与员工越轨行为之间的关系。当个体自尊水平较高时,威权型领导对心理契约违背的正向影响增强,而心理契约违背对员工越轨行为的正向影响减弱。研究结果拓展了对威权型领导影响效应的认识,为理解威权型领导与员工越轨行为的关系提供了新的视角,推动了个体自尊动态研究的发展,并为企业实践提供参考。     

Promoting remote workers' psychological health: Effective management practices during the COVID-19 crisis

The aim of this study was to identify specific management practices that promote the psychological health of remote workers in the context of the COVID-19 crisis. A two-round Delphi study was conducted among 28 teleworkers and 22 managers. A list of 60 specific management practices was presented and participants had to identify whether each one could be used in the current remote working context and, if so, how useful it was to promote psychological health at work. Results indicate that most specific management practices usually used in a face-to-face setting can also be used in a remote context (85%). Practices that show consideration, establishing work structure, and allowing flexibility were also identified as the most useful to promote remote workers' psychological health during the pandemic. This study contributes to the advancement of knowledge about specific management practices, remote working, and crisis management. It also suggests specific practices that managers can adopt to promote the psychological health of their employees during a period of crisis, even while managing from a distance.     

The empowerment expectation–perception gap: An examination of three alternative models

Previous empowerment research has focused on subordinate perceptions of empowering leadership and its outcomes. Met‐expectations theory suggests that subordinate expectations of leader behaviours are essential in forming their a posteriori evaluations. To address the lack of investigation of individual expectations in the empowerment literature, in this study, we explore how subordinates' empowerment expectations and perceptions combine to influence their job satisfaction and psychological empowerment based on three alternative, theoretically derived met‐expectation models, namely, the disconfirmation model, the ideal‐point model, and the experiences‐only model. The results of a 2‐stage study of 114 respondents indicate that employees are more satisfied with their work when perceived empowerment exceeds expectations. However, both empowerment perceptions and expectations positively contribute to higher psychological empowerment. We then discuss implications and directions for future research.     

Are firms ready to use big data analytics to create value? The role of structural and psychological readiness

In this study, we leverage Information Technology (IT) readiness literature and resource-based view (RBV) to investigate the impact of firm structural and psychological readiness on firm value creation, as mediated by big data analytics usage. The proposed research model is empirically validated using survey data from 179 senior IT managers. The findings demonstrate the importance of both structural (i.e. IT infrastructure capability, tools functionality, employee analytical capability, and bigness of data) and psychological readiness (i.e. IT proactive climate) in enhancing firm value creation through big data analytics usage. These results provide interesting theoretical and practical insights.     

Antecedents and consequences of hotel customers’ psychological ownership

This study aims to broaden the current knowledge on the antecedents and consequences of customers’ psychological ownership (CPO) from new perspectives in the hotel context. Specifically, this study investigates how self-image congruity and functional congruity affect CPO through impression in memory based on self-congruity theory and also examines two types of customer engagement—customers’ social influence engagement and knowledge-sharing engagement—as new CPO outcomes. Using survey data collected from 433 Chinese hotel customers, this study finds that self-image congruity positively predicts CPO partially through impression in memory, whereas functional congruity positively influences CPO fully through impression in memory. Moreover, the findings indicate that CPO significantly drives customers’ social influence engagement and knowledge-sharing engagement. This study contributes theoretically to the CPO literature by further developing its linkages with congruity perceptions and customer engagement. Practical implications of the findings can help hotel managers effectively promote CPO and customer engagement.     

旅游的时空穿越结构机制研究

本文首先通过语义内涵解读、现象考察和比较分析构建了穿越认知逻辑分析框架,然后从语义学视角应用发生学方法、心理距离理论,通过逻辑分析构建旅游时空穿越回环结构、旅游穿越过程结构机制模型,并对旅游穿越结构进行过程机制分析。研究结论认为:旅游的时空转换结构是一种穿越结构,旅游穿越表现出完整的时空穿越特征,具有人类穿越式对话的典型性;旅游结构的本质是时空穿越;旅游穿越就是通过物理时空转换建立心理距离,最终达成心灵对话之目标。因此,旅游运行的核心矛盾就是解决由物理空间转换带来的交通需要和由穿越式对话带来的旅游实景营造需要,从而实现心理时空穿越。本文通过对旅游结构本质的追问,将穿越这一日常化语言抽象为学术语言,形成旅游学内生性概念和范畴,为旅游体验活动提供了一种新型的解释话语,并为不同类型穿越结构、穿越感问题的研究拓展了探讨空间。