Competencies of training professionals in the Hong Kong hotel industry

ABSTRACT

This study aims to investigate the competencies of training professionals in the hotel industry in Hong Kong. A survey questionnaire was adopted. Seventeen competencies were derived by factor analysis. Six essential competencies are identified, whereas “people skills and commitment” and “awareness of quality” are the most important competencies, while another 11 competencies are highly preferred. This study provides original criteria for hoteliers and human resources professionals to facilitate the recruitment process and aid training professionals in developing core competencies in hotel industry employees. Theoretical and practical implications of the findings are presented.     

加强校企合作 完善实训基地建设——甘肃钢铁职业技术学院实训基地现状的调查与思考

本文通过对学院实训基地的调研,总结目前甘肃钢铁职业技术学院校企合作的现状、存在的问题,进而分析所应该采取的措施。     

The Keynesian Multiplier Effect Reconsidered

In the standard Keynesian framework, government spending on useless public works has a larger multiplier effect than spending on government transfer payments does. In other words, spending on useless public works increases national income by more than an equivalent increase in government transfer payments would. Nevertheless, their effects on national benefit are identical. For both, the national benefit equals the direct benefit created by the spending. If there are two income classes, some transfers reduce both the national income and the national benefit. Some government purchases completely crowd out private consumption and reduce the national benefit.     

“教学做”一体化的高职土木工程专业实训室建设研究

本文分析了土木工程实训室建设的现状,探讨了"教学做"一体化实训室建设的措施,并预测了"教学做"一体化实训室的实训效果。     

浅谈在新时期如何做好矿山救援工作

从矿山救护队的基础设施建设、日常管理、装备配备以及救护指战员的学习训练、事故灾害演练等几个方面,阐述了在当前新时期矿山救护队的工作要点。     

Understanding the formation of e-loyalty based on a dedication-constraint perspective

Despite the importance of retaining customers in the context of e-shopping, the formation of an e-buyer’s loyalty remains inconclusive. Drawing on e-shopping literature, this study developed and tested a model to explain e-buyer loyalty from the perspective of business-to-consumer relationship management. We build on a dedication-constraint dual model to delineate the relationship between perceived benefits, switching cost, service-specific investment, and loyalty. Empirical results from 505 respondents show that loyalty is influenced by both perceived benefits and switching costs. In addition, switching costs partially mediate the relationship between service-specific investments and loyalty. Implications of these results are discussed.     

试论航道员工培训管理与创新

近年来我国航道事业随着社会经济的快速发展越来越被重视,航道作为水路运输的重要组成部分,其管理状况对水运发展起着直接影响作用。本文通过对航道现行体制与管理情况探讨,结合员工培训管理与创新分析,提出加强航道管理水平的策略,以实现水运交通事业快速持续健康发展的目标。     

我国物流人才培养的关键问题分析及解决途径——建立区域联合培养实践基地的战略思考

产学研相结合的人才培育模式是培养高层次、复合型物流人才，解决我国物流人才缺口的关键。但我国目前的物流人才培养模式以及一对一为主的产学研培养模式仍存在着一定的问题需要解决。文章首先分析了我国目前物流人才培养过程中的基本问题，进而针对校企合作的产学研模式及其存在的主要问题进行了探讨。在此基础上，提出了解决这些问题的途径——建立区域联合物流人才培养实践基地的战略思考，并分析了该战略在运作模式、服务范围、资源利用、培养方式、协作关系以及功能拓展等方面的独特优势。     

Supplier selection and partnerships: Effects upon restaurant operational and strategic benefits and performance

This study focused on identifying strategic criteria involved in selecting suppliers of restaurant products/services specific to casual dining, full service independent restaurants to obtain operational and strategic benefits for those managers operating in this highly competitive marketplace. A total of 765 responses were obtained from managers at independently owned restaurants throughout the U.S. Results revealed that ‘product’ and ‘financial/technical’ criteria had significant and positive effects upon operational benefits, while ‘product’ and ‘service’ had positive effects upon strategic benefits. When the sample was segmented into low and high supplier partnership groups, the positive effects of ‘financial/technical’ and ‘cost/price’ were significantly greater for the ‘high’ partnership group pertaining to operational benefits. ‘Product’ and ‘service’ and their effects upon strategic benefits were greatest for the high partnership group. Based on our findings, implications, limitations, and recommendations for future studies have been provided.     

Complementarities between firm-sponsored training and information technology use

In this article, we investigate the presence of possible complementarities between investments in information technology (IT) and firm-sponsored training using economy-wide longitudinal representative workplace-level data. Since information on the firm’s capital stock is often missing in such representative data, we match our workplace records to tax data to construct measures of the firm’s capital stock. We find some evidence of positive complementarities between investments in human capital and IT, suggesting that on-the-job training can also have a positive impact on productivity when complemented with investments in CAD or other technologies.