B to C交易中消费者信任的生成机理研究

基于TRA、TPB和ETC等理论的扩展模型和Mcknight等人对信任的系统研究，构建出信任生成机理基础框架。同时，参考网上信任生成的周期说、因素说和DTR模型，提出由五条主线、一定的交互关系和大量影响因素组成的网上消费者信任生成机理综合模型，以期为理论研究和实践应用提供借鉴。     

按劳分配与收入公平分配

按劳分配与收入公平分配存在正相关,主要表现在按劳分配存在前提和分配主体转换的公平性、分配依据和利益结构及其主体地位的合理性五个方面.按劳分配的实践与收入公平分配存在负相关,主要表现在由于理解上的偏差、应用中的偏差、实施对象客观条件不同而导致收入分配中事实上的不公平.为了强化按劳分配与收入公平分配的正相关、弱化按劳分配的实践与收入公平分配的负相关,必须采取相应对策.     

竞争性市场中的市场势力

通过对新型市场势力的天然属性的界定,中心分析了新型市场势力即卖方信息垄断的化解机制,首次提出了专家导购制,尤其是信息剩余论。     

我国自驾车旅游的现状及发展对策

时下自驾车旅游日益受到国内旅游者的欢迎,如何促进这一新型产业的发育成长,已成为业界人士高度关注的课题。对于自驾车游客来说,便利的交通、丰富的生态资源优势的吸引力远远不够。要吸引更多自驾游游客,更重要的是做好旅游资源的整合,并加强一些软、硬件设施的建设。本文主要从我国自驾车旅游兴起、现状及存在的问题,阐述推动我国自驾车旅游的发展对策。     

构建市场银企关系的思考

市场型银企关系是建立在平等自愿基础上的市场交换关系。只有按市场经济的要求改革银企体制，才能在制度上保障银企关系发展的协调。要构建市场型银企关系的银行机制，就要创新商业银行经营机制和服务功能。目前构建市场型银企关系的重点是培育资本市场，发展投资银行业，改革投融资体制，完善风险约束机制。     

区位品牌的形成与维护

区位品牌是创造区域产业竞争优势的重要途径,对推动区域经济发展具有重要意义。文章给出了区位品牌的含义,分析了区位品牌形成的三种主要途径,探讨了区位品牌形象容易受损的原因,提出了区位品牌维护的对策。     

出口退税分税制:未竟的改革

2004年开始实施的旨在减轻中央政府退税负担的出口退税分税制，在执行过程中会遇到诸如地方政府财政困难而无力承担退税义务、难以有效抑制地方政府的出口冲动和跨地区退税难以协调等问题。为保证出口退税分税制的顺利实施，就要平衡地方政府的事权与财权，建立健全政府信用体系，坚持增值税征收权利与退还义务相平衡的原则，同时还要保持政策的灵活性。     

解决“三农”问题的财政对策思考

三农问题，是关乎我国九亿农民生存状况和国民经济发展与社会安定的大事，本文从财政的角度出发，研究制约“三农”问题的财政障碍，并进一步提出加大财政支农力度、重视农村人力资源开发和完善公共财政体系三大财政对策．以期从财政的角度解决我国的“三农”问题。     

关于“债转股”的几点法律思考

政策性债转股包括国有商业银行与金融资产管理公司之间的债权转让和金融资产管理公司与国有企业间以债权换股权这两个法律关系,现阶段实行债转股可对国有企业产生诸如促进企业产权制度改革,减轻企业财务负担,优化企业法人治理结构及促使资产变现等方面的积极影响.但在实践过程中也存在着很多障碍和问题,从而限制了债转股功能的发挥.尽管如此,只要政府能给予支持,立法上能提供有效保护,债转股必然可以给东北国有企业带来一片生机.     

The effect of management commitment to service quality on employees’ affective and performance outcomes

A service recovery performance model is proposed and tested with data from frontline bank employees in Turkey. The model is derived from Bagozzi's (1992) reformulation of attitude theory. The empirical results suggest that top management commitment to service quality, as manifested by frontline employees' appraisal of training, empowerment, and rewards, has a significant effect on their perceptions of service recovery performance. The influence of management commitment to service quality on service recovery performance is mediated by frontline employees' affective commitment to their organization and job satisfaction. Implications of the results and further research avenues are discussed. Emin Babakus (ebabakus@ memphis.edu) (Ph.D., University of Alabama, 1985) is a professor of marketing at the University of Memphis. In addition to theJournal of the Academy of Marketing Science, his research has been published in such journals as theJournal of Marketing Research, theInternational Journal of Research in Marketing, theJournal of Retailing, theJournal of Business Research, and theJournal of Advertising Research. He serves on the editorial review boards of several journals. Ugur Yavas (raxyavas@mail.etsu.edu) (Ph.D., Georgia State University, 1976) is a professor of marketing at East Tennessee State University. Besides theJournal of the Academy of Marketing Science, he has contributed to such journals as theJournal of Marketing Research, theJournal of Business Research, theInternational Journal of Research in Marketing, theEuropean Journal of Marketing, International Marketing Review, theJournal of International Marketing, Management International Review, theJournal of the Market Research Society, theInternational Journal of Service Industry Management, andLong Range Planning. He currently serves as the editor of theJournal of Asia-Pacific Business. Osman M. Karatepe (osman.karatepe@emu.edu.tr) (Ph.D., Hacettepe University, Ankara, Turkey, 2002) is an assistant professor of marketing at Eastern Mediterranean University (Turkish Republic of Northern Cyprus). He has contributed to such journals as theJournal of Hospitality and Leisure Marketing, The Service Industries Journal, Tourism Analysis, theInternational Journal of Hospitality and Tourism Administration, andAnatolia: An International Journal of Tourism and Hospitality Research. He currently serves as the associate editor of theEMU Journal of Tourism Research. Turgay Avci (turgay.avci@emu.edu.tr) (Ph.D., Cukurova University, Adana, Turkey, 1995) is an assistant professor of management at Eastern Mediterranean University (Turkish Republic of Northern Cyprus). He has contributed to such journals asThe Service Industries Journal, theJournal of Hospitality and Leisure Marketing, Tourism Analysis, theInternational Journal of Hospitality and Tourism Administration, andAnatolia: An International Journal of Tourism and Hospitality Research. He currently serves as the editor-in-chief of theEMU Journal of Tourism Research.