中东市场绍兴纺织企业海外投资实体经营分析和策略建议

绍兴纺织企业作为中国纺织业的典型产业群体在中东迪拜市场已经形成一定规模,并初步站稳当地市场。当前存在的问题主要是行政进入成本和仓储成本较高;产品质量难以得到认可,陷入恶性循环发展中;面临同级产业链国家的竞争等。绍兴纺织企业应该继续优化品牌识别系统,将产品的信息正面告诉客户;提高产品质量,杜绝恶性价格竞争;培养文化融入观念和建立自我保护机制;开设服装厂,开展多元化经营;加强境外加工贸易企业服务体系建设和开拓非洲等新兴市场等。     

Diversification by Urbanization: Tracing the Property‐Finance Nexus in Dubai and the Gulf

This article explores the role of liberalized real estate markets in shaping financial‐sector development in the Arab Gulf region. Since 2001, record oil revenues and the inflow of repatriated wealth into the region have generated immense demand for new, productive destinations for surplus capital. Gulf Cooperation Council states have subsequently undergone rapid growth that is intimately tied to the regulatory transformation of urban real estate markets and the circulation of surplus capital from oil rents to the ‘secondary circuit’ of the built environment. With an emphasis on the city of Dubai, we employ the notion of diversification by urbanization to trace the re‐regulation of real estate markets and highlight how these strategies have subsequently shaped Gulf financial markets. Through an examination of the impacts of real estate mega‐project development on local banking credit, equities and Islamic financial markets, we reframe recent urbanization in the region as a process of financial re‐engineering, and identify the emergence of capital groups whose accumulation activities are tightly connected to both the real estate and financial circuit.     

Satisfaction of Tourists with Public Transport: An Empirical Investigation in Dubai

Availability and suitability of public transport enhances the perceived attractiveness of a destination for tourists. Since few studies have investigated how public transport influenced the tourist experience, this study developed and empirically examined a parsimonious conceptual model of satisfaction for tourists using public transport services, with quality and value postulated to influence value, which in turn influenced satisfaction. Using data collected from a judgmental sample of 169 tourists using the Dubai metro, confirmatory factor analysis was used to develop unidimensional and valid measures, after which the study hypotheses were tested using structural equation modeling. Reputation (gamma = 0.99, p < 0.01) was found to influence satisfaction via value, while quality was unexpectedly not found to be a driver for value. Various theoretical and managerial implications are discussed.     

Human resource management – a national business system perspective

Abstract

Although a sizeable body of academic literature has attempted to explain the role of national business systems in the context of human resource management (HRM), there is still little research on the extent to which institutional features explain patterns of HRM in the emerging economy of Dubai. Different institutional settings tend to generate their own organisational arrangements to manage their employees, and it is important to understand how this interplay works. From an economic perspective, Dubai is important, mainly due to its promising diversification of its economy and its political stability. From a national business system perspective, the institutional environment represents a peculiar case, because it differs from many other emerging markets with respect to the strong co-ordinating role of the state, the strong segmentation and specialisation of tasks, roles, skills and authority, especially between nationals and expatriates, and a unique employment system. Thirty-two in-depth interviews with HR managers, and extensive document reviews, reveal that these elements of the institutional environment are related strongly to specific patterns of HRM practices, including distinctive policies for national employees and expatriates. The insights generated in this study explain the particularities of HRM in Dubai from a national business system perspective.     

Tourists’ Experiences of Mindfulness in Dubai,United Arab Emirates (UAE)

Mindfulness is a relatively new theoretical area that has received little research focus. This is surprising, considering the wealth of benefits to individuals and businesses who adopt a mindful philosophy. The aim of this study was to reduce this gap in knowledge by attempting to understand how mindfulness affects tourists’ experiences while holidaying in a popular tourist destination, such as Dubai. Results suggested that mindfulness appears to occur indiscriminately and, almost, haphazardly. Empirical results of the study revealed that mindfulness was a likely occurrence regardless of visitor demographics, and that mindfulness would impact what visitors remembered and why.     

Virtual Exhibitions

ABSTRACT

This case study is designed to provide readers with an overview of the format of a virtual event and the variety of options available to exhibitors. It focuses specifically on the Virtual GITEX 2001 event, which adopted a 3-dimensional virtual reality approach. On October 7, 2001, the virtual component of the Dubai World Trade Centre's largest and most successful exhibition, GITEX,¹ an information technology exhibition, was launched. The virtual exhibition featured 23 exhibitors, representing a mix of local and international companies, and includes Microsoft; Sanyo; Al Futtaim; Bayt.com; Bond Communications; and the UAE's telecommunications provider, Etisalat. The virtual exhibition, which can be accessed from the GITEX Web site at http://www.gitex.com requires a 3-dimensional viewer plug-in² that can be downloaded within 5 minutes. However, visitors have the option of viewing the exhibition in 2-dimensional or 3-dimensional format. The virtual GITEX exhibition can also be accessed directly through Virtex's Web site at http://www.virtexinternational.com/gitex. While the GITEX exhibition was developed using a virtual reality environment, Virtex can also create exhibitions using photo-realistic images incorporating panoramic photography, a virtual solution which Virtex says is typically preferred by exhibition organizers in industries that are not as technologically advanced or where there are bandwidth issues. The photo-realistic approach was the solution used for the International Jewellery Dubai virtual exhibition and the Middle East International Motor Show virtual exhibition. Two advantages of this approach are that it requires no plug-ins and accessibility is not constrained by limited bandwidth.     

Eco-tourism and luxury – the case of Al Maha,Dubai

This paper examines the issues raised by Al Maha in the United Arab Emirates (UAE), a 27 km² resort within the 225 km² Dubai Desert Conservation Zone that offers luxurious accommodation in 40 suites, each with its own swimming pool. Its appeal is based on luxury, but it also offers insights into desert culture, heritage and the fauna and flora of the Arabian Desert. Much of that desert has become severely degraded by 200 years of camel grazing. Al Maha claims eco-tourism status through its desert regeneration programme. Is eco-tourism compatible with luxury? Given an official Emirati ecological perspective of desert greening, is desert reclamation consistent with wider UAE greening policies? Does ecologically motivated reclamation based on revenue from luxury-based tourism condone ecologically unaware tourist behavior?     

Dubai e-Government: An Evaluation of G2B Websites

ABSTRACT

This paper evaluates the Government-to-Business (G2B) aspect of Dubai e-government. The research revealed that while businesses are generally aware of Dubai e-government services, they do not often use them for transactions. Another finding was that responses to businesses' queries made online or via e-mail are not rapid enough. A single e-business portal for the business community is recommended, which would shift the service approach from department-centric to customer-centric. It is further suggested that in order to stay current, Dubai should use CiRM principles in providing an improved level of service for businesses. This will enhance its position among the world's city and municipal websites. Since Dubai is considered a leader in e-government implementation in the Arab world, it is hoped that the findings will guide regional decision makers as they improve their G2B e-government initiatives.     

Empowerment and Customer Satisfaction Strategies in Multi-Cultural Hotel Restaurant Environments

ABSTRACT

The paper addresses empowerment issues for hotel restaurant managers, as they affect: (a) quality service, (b) customer satisfaction, and (c) financial implications. It investigates empowerment in restaurant management in Dubai five star hotels, how managers operating in Dubai's multi-cultural environment perceive empowerment in their operations, and how this perception relates to their organization's quest for service quality, customer satisfaction, and financial return. Primary data was collected in focus group interviews with (n = 24) managers. Findings suggest managers are well informed, see empowerment as beneficial, support its application, but harbour some concerns, and as literature suggests, there are ambiguities and disagreements over its application.