高技术服务业与资源型产业融合对资源型企业两阶段创新效率的影响

基于新技术与新知识的高技术服务业跨界融合是传统企业实现创新资源优化配置、创新研发和商业转化的重要因素。因此，运用熵指数测度全国各省区高技术服务业与资源型产业融合水平，并利用2014—2017年资源型上市公司面板数据检验两大产业融合对资源型企业两阶段创新效率的影响，同时探讨企业吸收能力的调节作用。结果表明：现阶段高技术服务业和资源型产业融合程度不高，但发展态势良好，处于从失调走向协调的转变期；产业融合对资源型企业创新研发效率短期无显著影响，长期存在抑制作用，资源型企业技术能力刚性导致对新技术的排斥，且较大的产业间认知差距削弱了产业间良性互动带来的技术扩散效应；产业融合对创新转化效率呈先抑制、后促进效应，就长期而言，产业融合具有良好的创新转化推动力；资源型企业吸收能力分别在产业融合与滞后一期创新研发效率及滞后三期创新转化效率的关系中起正向、负向调节作用，表明资源型企业吸收能力构建尚不全面。     

Analysing enterprise architecture maturity models: a learning perspective

In order to aid organisations in the adoption of enterprise architecture (EA) best practices, maturity models have been proposed in the literature. These models offer organisational roadmaps and assessment frameworks for increasing EA maturity. However, key questions concerning the implied meaning of the term maturity in the context of these models have been left unexplored by previous research. This research, aided by the field of organisational learning, offers new insights into the implied assumptions of current EA maturity models and offers initial concepts and constructs to guide the conceptualisation, construction and refinement of enterprise maturity models.     

The need for an alternative to shareholder value creation? The Ethomed student experience

This article aims to highlight the need for a radical break with the methodological individualism that dominates the fields of economics and management, especially finance. It advocates the need to try to understand the issues and methods that are required to coordinate economic action in order to meet social needs.The article questions methodological individualism and the dominant role played by shareholders. Is it possible to promote social welfare simply by considering it to be a result of a shareholder value maximization point of view? If not, this implies not only understanding fully the challenges that we face but also being innovative regarding the way in which we coordinate the actions that are necessary to meet these challenges head on, and perhaps promoting another character as a substitute for the shareholder.     

税收优惠影响企业创新产出的多元机制研究——来自中国软件与集成电路产业的证据

创新政策一直是激励企业创新的重要手段，其中税收优惠政策是一种具有市场导向性的激励政策，对企业创新具有良好的促进作用，但是政策对企业产生激励作用的原因尚不清晰。选取对我国技术突破有重要作用的软件与集成电路企业，采用2006-2018年中国A股上市公司数据，聚焦2011年国家对软件与集成电路行业的两个税收优惠政策，运用双重差分法对企业创新产出影响进行实证研究。结果发现：税收优惠政策对发明专利申请有显著促进作用，而对非发明专利申请无显著影响。融资约束、企业避税行为等是税收激励政策发挥作用的主要渠道。另外，税收优惠政策对不同规模、产权和区域企业有不同影响，税收优惠政策对大型企业、国有企业以及中西部地区企业创新产出促进作用更大。从税收优惠政策长期影响看，该政策对专利申请的影响存在时滞性，而发明专利申请在政策发生当年就显著增加。研究结论可为明晰税收优惠政策、融资约束与企业创新产出间关系提供有益启示。     

职业生涯规划在青年员工职业成长中的价值及路径研究

就当前社会人才结构来看,青年员工占据的比例极大,并且已经渗透到各个企业单位中,成为企业人才组织结构的主体力量,因此,员工管理也逐渐向青年员工角度进行创新,论文便是建立在职业生涯规划的角度,分析青年员工的职业成长相关问题。首先,分析了当前青年员工职业生涯规划的相关理论;其次,阐述了青年员工在职业生活中制定规划的重要性;再次,分析当前的企业如何辅助青年员工制定职业生涯规划;最后,分析新时期企业青年员工建设的发展方向,意在通过论文的论述,能够为相关企业以及员工群体提供发展依据。     

锚企业与科技新城共生模式研究:以阿里巴巴和杭州未来科技城为例

以阿里巴巴和杭州未来科技城为例，采用Logistic模型探讨锚企业与科技新城共生模式，结果表明：总体而言，阿里巴巴和未来科技城属于互利共生模式，阿里巴巴成长会促进未来科技城发展，而未来科技城发展也会反哺阿里巴巴的成长。2013-2016年两者共生系数之间的差值不断缩小，表明阿里巴巴和杭州未来科技城的共生模式从偏利共生转向互利共生。     

An investigation of the moderating effects of current job position level and hotel work experience between technology readiness and technology acceptance

Rapid technology development has greatly changed the hotel structure in operation or customer relationship management. Most previous studies simply employed either the technology readiness index (TRI) or considered the technology acceptance model (TAM) to predict consumer behavior from the perceptions of consumers. Nonetheless, only limited studies, if ever any, integrated technology readiness (TR) into technology acceptance model in hospitality. Hence, to bridge the aforementioned research gap, the purpose of the present study is to advance and modify TAM by proposing a new research framework which integrates TR into TAM. Online questionnaire survey was conducted with hotel employees through a well-known survey company Qualtrics. Data were then analyzed by structural equation modelling. Findings indicate the direct relationship between technology readiness (TR) and technology acceptance (TA), and reveal the moderating effects of current job position level and hotel work experience on the proposed research framework. Implications are further discussed.     

Corporate social responsibility in international hotel chains and its effects on local employees: Scale development and empirical testing in China

This study aims to investigate the corporate social responsibility (CSR) practices of international hotel chains operating in China and their effects on local Chinese employees. As CSR practices vary across countries and contexts, this study developed a scale of CSR metrics, which was based on CSR reports published by international hotel chains in China and a comprehensive literature review. Subsequently, the proposed model, which depicts the relationships between CSR practices and local employee work metrics, was tested with a PLS-SEM. Multiple phases of qualitative and quantitative investigations of 2451 local Chinese employees of international hotel chains allowed for validating a formative construct of CSR with four dimensions: environment protection, employee wellness, business ethics, and customer wellness. The PLS-SEM results confirmed the significant effects of CSR practices of international hotel chains in China on local Chinese employee engagement, commitment, job satisfaction, and organizational citizenship behaviors. Theoretical and practical implications are presented.     

Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors

Service businesses are increasingly facing more demanding customers as a result of a shift in power from the service providers' side to the customers' side. Related literature predominantly examines the negative side of this ongoing trend, while overlooking the positive side. The major aim of this paper is to examine how frontline employees — investment account managers — deal with the ongoing increase in customer demandingness. To address this, we draw on adaptability performance theory to test the facilitating effect of frontline employees' post-transaction service behaviors (SBs) — diligence, inducements, information communication, sportsmanship, and empathy — as a means of adaptation to higher levels of customer demand. Findings indicate that frontline employees adapt most of their SBs' intensities to match customers' demands. The results show that some SBs actually increase the effectiveness and efficiency of frontline employees' service performance, leading to an increase in customer value and satisfaction. Customer value is found as a mediator in some of the relationships between SBs and customer satisfaction. Contrary to the conception of the negative outcomes of customer demandingness, service firms need to consider taking advantage of customer demandingness by stressing the role of frontline employees in adapting to customers’ demands.     

Non-farm entrepreneurship in rural sub-Saharan Africa: New empirical evidence

We report on the prevalence and patterns of non-farm enterprises in six sub-Saharan African countries, and study their performance in terms of labor productivity, survival and exit, using the World Bank’s Living Standards Measurement Study - Integrated Surveys on Agriculture (LSMS-ISA). Rural households operate enterprises due to both push and pull factors and tend to do so predominantly in easy-to-enter activities, such as sales and trade, rather than in activities that require higher starting costs, such as transport services, or educational investment, such as professional services. Labor productivity differs widely: rural and female-headed enterprises, those located further away from population centers, and businesses that operate intermittently have lower levels of labor productivity compared to urban and male-owned enterprises, or enterprises that operate throughout the year. Finally, rural enterprises exit the market primarily due to a lack of profitability or finance, and due to idiosyncratic shocks.