国有企业的扩张行为:动机及效应

文章通过建立国企的效用最大化的目标函数,揭示其包含了来自市场激励和政府激励的多元化目标,其中规模最大化是效用最大化的最近似的可量化目标,其能够包括并同时满足国企追求的其它效用目标。本文表明了国企持续超常的规模扩张是建立在长期高额负债率和利润率显著低下的基础上,证实了国企不仅缺乏融资约束,也缺乏市场竞争约束。由于这两个基本约束的软化,导致企业过度膨胀,超过了正常合理水平。由于规模庞大且层级结构复杂,还会加剧了企业的难以监控的"黑箱"行为。这种机制可能诱发腐败,还导致一系列不良效应,包括产能过剩,僵尸企业,垄断势力强化,企业成本剧增等等。对于市场约束的缺位,合理的解决路径是加强市场约束,而不是加强行政约束。改革的选择方向是,实行分类改革,对于面向市场的企业,需要在利益相关者之间通过合理契约来实现市场激励和约束。     

National culture,leadership and citizenship: Implications for cross-cultural management

Continued globalization is raising the level of diversity within hospitality organizations as well as the likelihood that leaders will manage those from varying national cultures. Previous research has found that cultural congruence between leaders and stakeholders (i.e., from the same or different national cultures) impacts a variety of variables including perceived leadership style, satisfaction and trust. This study extends this line of research by investigating the relationship between cultural congruence, perceived leadership style, leader–member exchange (LMX) and employee citizenship behaviors. Using a highly diverse sample of 520 members of congruent and incongruent dyads from 66 countries working for 2 large cruise lines and 2 subsidiaries, multivariate analysis of variance (MANOVA) was used to test the relationships. It was determined that cultural similarity impacted employee perceptions of LMX relations and organization citizenship behaviors, but not leadership style. The results of the study provide strategies for cross-cultural management in the hospitality industry.     

Application of the Theory of Planned Behavior to green hotel choice: Testing the effect of environmental friendly activities

The present study proposed and tested Ajzen's Theory of Planned Behavior (TPB) model to explain the formation of hotel customers' intentions to visit a green hotel. The findings showed the TPB model has a good fit to the data and better predictive power for intention than the Theory of a Reasoned Action model. Based on theoretical support and suggested modification indices, a refined TPB model was developed. Consistent with the theory, the results of a structural equation analysis revealed that attitude, subjective norm, and perceived behavioral control positively affected intention to stay at a green hotel. Further investigation indicated the paths between these predictors and intention did not statistically differ between customers who actively practice ecofriendly activities and those who are not often engaged in environmentally conscious behaviors in their everyday lives. Implications and suggestions for future research are discussed.     

Hotel customers’ environmentally responsible behavioral intention: Impact of key constructs on decision in green consumerism

Since rapidly growing numbers of customers prefer environmentally responsible products, efforts to “green” hotel operations are becoming increasingly important. The study reported here was designed to investigate guests’ intention formation when selecting an environmentally responsible hotel. The intention was to extend the Model of Goal-directed Behavior (MGB) by integrating several essential variables (environmental awareness, perceived effectiveness, and eco-friendly behavior and reputation) in explicating customers’ eco-friendly behavior. Findings from the measurement model indicated that study variables included a satisfactory level of reliability and validity. Results from the structural modeling revealed that the proposed theoretical framework had a strong ability to anticipate intention; incorporated constructs that played a vital role in hotel guests’ decision formation; and identified attitudes and desires that acted as mediators. The role of established variables in the original MGB was redefined. Our model had superior prediction power over the MGB, accounting for guests’ environmentally friendly buying behavior accurately.     

Effects of ownership change on organizational settings and strategies in a Taiwanese hotel chain

The purpose of this study was to explore the effects of ownership change on a local-chain hotel in Taiwan: how the new chief executive officer (CEO) planned a blue ocean strategy and how he led all employees to achieve pre-established goals. This study applied qualitative research methodology whereby the data were collected by participant observations in the study field and subsequent in-depth interviews with an application of the QSR NVivo software program. This study implies that, in the assimilation stage of the change, (1) the CEO should use democracy instead of dictatorship; (2) sub-cultures, factions and conflict could be prevented by organizational socialization and equal opportunity treatment; and (3) blue ocean strategies enable a shift of organizational image and identity. This qualitative study supplements the existing literature by showing that organizational politics might be affected by organizational change and how the concept of blue ocean strategy might be implemented in the course of organizational change.     

城市轨道交通出行幸福价值评估研究-以长沙地铁为例

基于计划行为理论,构建城市轨道交通出行选择框架,依据长沙地铁出行SP调查数据,运用因子分析法,考量城市轨道交通出行幸福价值指数和出行幸福价值.结果发现:客观价值、主观价值、主观感觉、出行者特征和出行特征等功能因子决定地铁出行幸福价值;部分常用出行选择决定因素没有得到认同;出行幸福价值中部分客观价值与主观价值的认知存在不一致.鉴此,应在线路成网、改善交通接驳和最后一公里的方便性、增加发车频次、优化公共交通等级计费、传播城市轨道交通优势等方面提高出行幸福价值.     

The influence of remuneration on the behavior of hospital employees in Brazil

The study aimed to analyze the employee's perception of the remuneration systems in two major hospitals in Brazil, one managed by the government and the other by private investors. The sample considered 109 respondents, out of which 54 were from the private hospital and 55 from the public hospital. After data collection on the sample population, perception of remuneration was associated with occupation, gender, age and experience, as suggested by the Upper Echelons Theory. The results show that remuneration is viewed as an instrument of control and behavior or a learning-inducing mechanism; however, the perceptions of employees working in the health area and administrative area were different. These findings show that the influence of fixed pay is different not only for the employees of both areas, but also in relation to the public and private hospital management. It was found that gender is not a determinant factor of behavior and that there were no differences between younger and older employees as well as between more experienced and less experienced employees with respect to the effect of remuneration on behavior. There were no differences in relation to the type of hospital either. In general, the results emphasize the importance of remuneration as an instrument of control and management, either in the context of public or private organizations.     

财务危机预警研究:存在问题与框架重构

现有财务危机预警成果没有表现出其能有效地服务于现实的能力,从而使人们产生对财务危机是否可以预警的信任危机。本文围绕财务危机预警的最基本目的——"预",分析了现有预警研究中存在的主要问题,并结合经济所呈现出的一些新的特点,如企业共生现象、金融工具的大量使用,从经济动力学的角度,提出了嵌入利益相关者行为的、以影响企业财务状况的两种基本力量为主要分析对象的财务危机预警框架和面向未来的敏感性分析方法。从理论上讲,新的框架可以把现有框架未予考虑的大量相关信息纳入进来,从而减少"伪危机"和"伪健康"现象,增强财务危机预测的针对性和准确性。     

情境满意度对旅游者购物行为的影响研究——以黄山市屯溪老街为例

情境是消费者行为学的重要研究对象,它通过影响消费者的感知进而影响消费者的购买决策。本文通过对黄山市屯溪老街旅游者的购物行为进行研究,分析不同满意类型的旅游者其购物行为偏好的差异,并在此基础上提出建议。     

Understanding customers’ healthy food choices at casual dining restaurants: Using the Value–Attitude–Behavior model

This study examined how individual health values influence interest in healthy foods, positive outcome expectations, hedonic expectations, and behavior intentions. A total of 1188 valid questionnaires were collected from customers who had consumed healthy menu items at casual dining restaurants. The results indicated that health value was the key element that inspired customer interest in healthy eating and aroused hedonic and positive outcome expectations, which in turn enhanced intentions to purchase healthy food items. Restaurant managers are advised to establish creative marketing strategies to motivate customer interest in healthy menu items and emphasize benefits of their healthy food items. Future studies can extend the scope of research by examining differences in geographical areas or demographic profiles.