OUTSOURCING AND MARKET VALUE OF THE FIRM: TOWARD A COMPREHENSIVE MODEL

We analyze the effect of buyer, contract, and vendor characteristics on abnormal stock returns among firms that have announced large scale Information Technology (IT) and Business Process outsourcing (BPO) contracts. We draw upon a comprehensive dataset on outsourcing announcements, augmented with data from public sources. Salient buyer factors examined include use of a wide range of organizational controls. On the vendor side, we examine the impact of vendor size, contract size and reputation. Our study shows that use of behavior controls, outcome controls (negative), vendor reputation, and industry of buyer firm affect market value. When limited to buyer related factors, use of behavior and clan controls is positively related to abnormal returns around IT outsourcing announcements. An interesting finding is that IT and BPO success require different sets of controls. Copyright © 2014 John Wiley & Sons, Ltd.     

Technological opportunism effects on IT adoption,intra-firm diffusion and performance: Evidence from the U.S. and Spain

The paper pursues a joint analysis of the direct influence of the level of a firm's technology opportunism capability on performance and on the adoption and intra-firm diffusion of Internet-based technologies. The study here examines the mediating effect that intra-firm diffusion exerts on the relationship between capabilities and performance. This study uses the results from a survey of 100 Spanish and 109 American franchise firms. Results indicate that the firm's level technological opportunism influences the adoption and intra-firm diffusion of technology and also has a positive impact on performance. While intra-firm diffusion is a driver of performance, adoption has no influence. Finally the indirect impact of technological opportunism on performance differs across countries. While for American firms, the integration of technologies into activities that related to communication with partners has a positive impact on performance; Spanish managers should focus on the integration of these technologies into back-end functionalities.     

我国IT行业人员招聘外包的可行性分析

由于信息技术的飞速发展,IT行业对于专业人才的需求量越来越大。本文在分析了IT行业人力资源管理的特点以及招聘存在的问题基础上,从经济方面、组织方面、技术方面进行了可行性分析,得出IT行业的招聘工作外包因具有降低企业在招聘人才过程中的成本、把人力资源管理人员从繁琐的事务性工作中解放出来等优点而适合在IT行业推广的结论。     

国外两种网站信息服务管理质量评价体系的分析与综合

网站信息服务管理质量的评价对于现代化信息服务管理来说意义重大。文章首先对网站信息服务管理质量评价的内涵进行了说明;其次,分析了基于ITIL的网站信息服务管理质量评价体系,指出了该评价体系的局限性以及缺陷;然后,分析了基于用户满意度的网站信息服务管理质量评价体系,讨论了该评价体系的导人原因以及优点;最后,将两者进行了综合,建立了更加全面系统、面向用户的网站信息服务质量综合评价指标体系。该综合评价指标体系能更加有效地对网站信息服务管理的质量做出评价,从而使网站信息服务管理的质量得到不断的改进和提高。     

基于动态能力的电子商务价值创造研究

在动态环境中,企业应用电子商务能否以及怎样创造竞争优势是电子商务研究人员和管理者亟待解决的问题之一。聚焦不确定和动态环境中电子商务影响组织竞争优势的内在机制,在动态能力的基础之上构建探索型电子商务价值创造的理论框架。在动态环境中信息技术利用能力和竞争优势之间以动态能力和职能能力为中介并受环境动态性调节,职能能力直接影响竞争优势,动态能力通过集成、建立和重构职能能力间接影响竞争优势。     

PMP® certification as a core competency: Necessary but not sufficient

This research seeks to investigate the relationship between project management certification and established project management core competencies in the IT industry. This study was conducted in two phases, the objective being to first identify those characteristics most common to the successful hire of project managers, from the perspective of IT recruiters. Once identified, the study sought to determine preference for these characteristics from the point of view of corporate IT executives. Two hypotheses were tested in an effort to determine the valuation of Project Management Professional (PMP®) certification as a core competency and as an indicator of project success. Both hypotheses were rejected, as results indicated that PMP® certification was the least valued of 15 core competencies and that there was no difference in project success rates between PMP®‐certified project managers and uncertified project managers. In addition, recruiters' and IT executives' suggestions for improvement in the delivery of the project management body of knowledge are discussed.     

联网审计中的审计预警技术探析

联网审计是一种新的审计模式,审计预警是其中的一个重要功能。针对我国联网审计的特点,本文建立了审计预警模型并分析了其关键技术——规则库和不完整数据的检测方法。该模型具有诸多优点。研究结果为我国开展联网审计提供了理论依据。     

城市物流平台:IT解决方案和技术平台

城市物流主要由两部分组成:城市物流运营系统和城市物流平台。城市物流平台提供了整体的IT解决方案和技术设备以支持城市物流运营。本文阐述了IT解决方案如何支持城市物流运营的各个方面,从而使得城市物流各技术层面和其在城市物流平台中的作用更加高效和经济。城市物流平台也通过采用最新的节能技术来实现可持续性发展。     

IT企业知识型员工的激励机制研究——以山东某IT企业为例

IT行业属于高新技术行业,在我国国民经济中处于十分重要的地位,而知识型员工已经成为IT企业的重要资源和主导力量,因此,吸引、培养优秀的知识型员工并使他们的潜能得到充分的发挥是决定IT企业能否长远发展的重要因素。本文首先分析了IT企业知识型员工的特点、需求、激励要素,然后指出了知识型员工激励机制存在的一些问题,最后在此基础上结合实例探讨了知识型员工的激励策略。     

企业信息技术动态吸收过程研究——广东温氏集团案例分析

企业如何有效驾驭信息技术,使之充分发挥对企业管理的强大驱动力,从而提高企业绩效,是IT／IS领域备受关注的课题。农业生产经营由于具有独特的行业特性,又该如何借助信息技术引擎,促进企业的革新转型呢？本文以SAM模型的战略匹配路径为基础,深入、系统地分析了温氏集团自1991年启动信息技术应用至今,各个阶段的信息技术吸收过程,探讨了信息技术在农业企业中实现与业务的协调融合的思路及方法,为农业企业实施信息技术提供了借鉴作用。