基于灰色关联分析的企业IT应用水平提升路径研究

在实证调研的基础上,应用灰色关联理论,对企业的管理制度能力和流程管理能力与IT应用水平进行灰色关联分析,发现企业IT应用水平不同阶段,这两种能力与IT应用水平的关联度存在差异,表明企业IT应用发展规律在不同IT应用阶段相对应的制度能力和流程管理能力不同。由此,提出企业在选择提升IT应用水平路径上应当关注在不同时期与IT应用水平相对应的制度能力和流程管理能力的培育和强化。     

Does IT alignment between supply chain partners enhance customer value creation? An empirical investigation

In today's hypercompetitive market, a firm's individual efforts, by themselves, are not sufficient to respond to marketplace changes in a timely and effective manner. Rather, the firm must rely on its intermediaries and bundle their respective resources to create responsiveness and added value to customers. In this investigation, the authors draw on the relationship marketing literature and the resource-based perspective to examine how firms can increase their customer value creation by exploring two specific driving forces, i.e., strategic importance of supply chain partners and interfirm integration, and relationship-enabled responsiveness as the dynamic capabilities derived from the driving forces. Using the developed scales for customer value creation, hypotheses are tested on data collected from 184 firms. Results suggest that strategic importance of supply chain partners motivates interfirm integration, i.e., strategic collaboration and information technology alignment, setting the stage for enhanced relationship-enabled responsiveness, and subsequently, customer value creation for the firm.     

Health IT adoption,productivity and quality in primary care

Within the last decade, there has been a growing push towards the use of electronic medical records and health information technology (IT) within primary care physician practices. Despite financial subsidies, smaller practices remain reluctant to adopt these information systems. Using a nationally representative survey of physicians, this study explores the relationship between physician, practice and area attributes and the adoption of health IT systems. Controlling for these attributes, the analysis subsequently studies the relationship between health IT, physician productivity and perceived quality of care. It finds that smaller practices and physicians with lower incomes are less likely to adopt health IT systems and that adoption varies with the type of medical conditions the practice typically treats. With regards to productivity, health IT adopters are more likely to see fewer patients and spend a larger amount of time on each visit with marginal increases in time on administrative tasks and no differences in perceived ability to deliver quality health care.     

Liability of Foreignness of Emerging Market Firms: The Country of Origin Effect on Russian IT Companies

Foreign subsidiaries are considered to be at a disadvantage compared to domestic firms in foreign markets. The liability of foreignness (LOF) concept was first attempted in order to address the issue of these disadvantages. Although internationalization of emerging market firms (EMFs) is a very hot topic, there is very little research of LOF of EMFs. In this article, we investigate the sources of LOF and determine the extent of the country-of-origin (COO) effect on Russian IT firms. We also discuss how Russian firms may overcome the LOF, and we propose the mitigation strategies that will help them to decrease negative COO effect.     

Talent Management Practices in IT Companies from Emerging Markets: A Comparative Analysis of Russia,India, and China

ABSTRACT

In this article, the authors review talent management practices in information technology (IT) companies from Russia, India, and China, discussing their differences and similarities. Using the emerging market context, the authors debate the factors influencing talent management, specifically in IT companies. The article examines the relevant research on the main talent management issues in Russia, India, and China, and offers one of the first intercountry comparative analyses of talent management practices in IT companies from emerging markets. The authors argue that although talent management practices are influenced by different institutional and cultural factors, there are similarities and differences that can be explained by the emerging market and industry-specific contexts.     

Emergent Internet Technology Applications for Relationship Marketing

Abstract

In this paper we bring together the concepts of Relationship Marketing (RM) in the marketing literature and Customer Relationship Management (CRM) in Information Systems (IS) literature to identify and assess emergent Internet-based Information Technologies (IT) that add value for consumers. We focus on the customer's perspective by identifying the key benefits consumers seek when they enter into IT-mediated interactions with sellers. We review the IS-CRM literature and identify 8 critical IT categories that have the potential for changing how buyers and sellers establish and maintain relationships in the Internet era. Subsequently, we introduce a conceptual model, which considers the nature of the consumer's involvement with sellers through emergent Internet-based technologies in juxtaposition to potential technology-based benefits to consumers. We then discuss the implications of this proposed direction. Finally, we discuss a future research agenda, which considers the use of IT in relationship management.     

IT产业知识型员工职业生涯管理体系研究

职业生涯管理是当前IT产业知识型员工人力资源管理的热点与难点.通过简要回顾职业生涯管理理论,在分析IT产业与知识型员工职业生涯特点的基础上,构建了具有针对性的IT产业知识型员工职业生涯管理体系,并介绍了该体系的构成.     

信息技术与IT治理研究综述

IT治理理论和实践的复杂性制约了IT治理的研究。本文基于对信息技术含义和信息技术作用机制的分析,从IT治理概念所涵盖的要素、IT治理评价和IT治理与公司治理的关系角度入手,对当前IT治理的研究和实践进行了全面的综述并提出未来的研究方向。     

网络环境下信息系统审计的职能与类型

最近十年,信息系统审计在企业管理中的职能与地位都产生了质的飞跃:企业的生存与发展越来越依赖信息系统,而电子商务对企业经营管理又造成一定的潜在风险,信息系统审计成为外部审计不可或缺的一环,同时它也成为内部控制的主要参与者。现代信息系统审计应当包括真实性审计、安全性审计和绩效审计三种基本类型,它们都有各自的具体目标。     

IT与业务融合视角下铁路物流企业BPR模式研究

针对目前铁路物流企业在业务流程管理方面存在的问题,提出了IT与业务融合模型。在此基础上,给出铁路物流企业业务流程再造(Business Process Reengineering,BPR)的具体模式,并以西安某铁路物流公司在新的竞争环境下实施业务流程再造为例,对IT与业务融合视角下的BPR模式进行了具体应用。