浅谈第三方物流企业服务质量指标体系的建立与评价

本文阐述了第三方物流企业内外部绩效的衡量,在此基础上建立了物流服务指标体系及物流服务质量管理评判的框架结构并运用数学工具对物流服务质量指标体系进行评价,最后对此体系进行了仿真验证,以期待对第三方物流企业服务质量的提高提供参考.     

Problems of Incentives for Employees in the Quality Management of the Service Sector

The paper presented below concentrate on worker’s motivation problems in quality management of the services sector. The problem with motivation is particularly important in management of services. In our publication, we analyze motivation system in McDonald’s restaurants form quality of services point of view.     

广东省高速公路服务区拓展第三方物流的SWOT分析

本文应用SWOT分析方法，对广东省高速公路服务区功能拓展进行了探讨，研究表明：高速公路服务区借助网络的逐步完善、现代物流快速发展等，具备了拓展第三方物流的可行性。借此抛砖引玉，为高速公路服务区管理者、经营者对服务区未来发展提供参考。     

含价格折扣、允许缺货的两级供应链库存模型

研究一个供应商、多个销售商组成的两级供应链库存系统,针对具有价格弹性的市场需求、含有价格折扣、允许供应商和销售商产生缺货以及满足供应商和销售商Pareto有效性的情况,建立了使供应链系统整体盈利最大的存贮模型。并结合算例分析了价格弹性因子对系统盈利水平的影响。     

物流客户服务水平的模糊评价方法

提出了一套评价物流客户服务水平的较为系统、完整的指标体系，在此基础上结合模糊数学的思想给出了物流客户服务水平的模糊评价方法，该方法有利于定性指标的定量化，实际算例验证了这一方法的易操作性和有效性。     

苏州市现代服务业发展战略研究

首先简要阐述现代服务业对于提高城市竞争力的作用，接着以苏州市为例，分析了苏州城市现代服务业发展存在问题、未来前景及如何处理与上海市的产业关系，最后提出了苏州现代服务业发展战略及实现途径。     

Can innovation shocks determine CO2 emissions (CO2e) in the OECD economies? A new perspective

ABSTRACT

This study has attempted to address prior knowledge gaps in the environmental economics literature by integrating the innovation shocks into the Environment Kuznets Curve (EKC) equation for twenty-six OECD economies using data from 1990 to 2014. Foreign direct investment (FDI), exports (EXP), renewable energy consumption (REC), and GDP per capita were included as control variables. The results from multiple empirical analyses indicated that positive shocks to innovation improve, but the negative shocks disrupt environmental quality. Data analyses also showed that a positive correlation exists between income per capita of OECD economies. From the negative coefficient of income per capita (squared) and the existence of a negative nexus between FDI and CO2e, both the EKC and the Pollution Halo Hypothesis (PHH) were confirmed in sampled economies, respectively. The paper offers empirical support for the favourable impacts of REC on the quality of the environment and calls for the adoption of innovation shocks as a policy instrument to formulate better environmental policies for a sustainable future.     

老龄化社会和谐与保险行业创新

在建设和谐社会的过程中，必须面对我国人口老龄化的现实，从这层意义上说，建设我国和谐社会，也就是建设一个老龄化的和谐社会。因此，必须加快保险行业制度创新与产品创新步伐，主动适应社会发展要求，以保险业自身的创新及和谐进步来保障老龄化社会和谐建设。     

Technological change, human capital update and growth policies

This paper presents a model of growth driven simultaneously by innovation and human capital accumulation. Two different long-run equilibria are possible, according to whether or not workers skills are completely updated over time as knowledge expands. Skill gaps could arise as a consequence of poor education infrastructures, even in the efficient solution; in such circumstances, we find that whilst education policies are able to encourage growth, R&D policies are not. Otherwise, subsidizing education becomes ineffective for enhancing growth, although it could be necessary to avoid possible skill gaps originated by the R&D growth-enhancing policy.JEL Classification: O41, O33The authors wish to thank the financial support received for the project SEC 2001-2469 (Ministry of Science and Technology, Spain, and FEDER), as well as the comments of the co-editor and the referees.     

谈当代马克思主义发展观的传承与创新

当代中国的发展观是一个与时俱进的理论体系,它是对马克思主义发展观的传承。这个理论体系具体体现为：由“两手抓”到“三个明”的全面发展;从“发展是硬道理”到“发展是党执政兴国的第一要务”;从“以经济建设为中心”到“以人为本”的全面发展,从“鼓励一部分地区先富起来”到“统筹和协调发展”;从加快“现代化”进程到“可持续发展”等。随着社会和时代的发展,这个理论体系将不断地丰富和发展。