众创空间类型如何塑造创业服务行为？基于制度逻辑视角的分析

文章基于制度逻辑视角,以浙江省746家众创空间为样本,分析了政府、高校、民营企业三类主体设立的众创空间和创业服务行为选择的关系。研究发现：（1）制度逻辑对众创空间的创业服务行为选择具有塑造作用,持有行政逻辑的政府型众创空间会将时间更多的分配给办公场所服务,而持有专业逻辑的高校型和持有公司逻辑的民企型众创空间,则分别会将时间更多的分配给培训咨询服务和投融资服务。上述发现在替换了其它两种因变量测量指标后依然成立。（2）国家级认证会使民企型众创空间显著减少在投融资服务上的时间分配比重,而显著增加在办公场所服务和培训咨询服务上的时间分配比重,这种调节效应在另外两类众创空间中并不显著,在替换了省级认证后结果依然成立。这表明,相较于公司逻辑,政府逻辑和专业逻辑更具稳定性,更不易受高阶制度因素的影响和干扰。文章拓展了制度逻辑和众创空间创业服务行为关系的理论认识,为创业者的众创空间入驻决策以及政府针对众创空间的政策制定提供了实践启示。     

新媒体视域下的辅导员就业服务能力探析

高校毕业生就业形势出现的新变化、毕业生就业形式的多样化以及新媒体的出现对辅导员就业服务能力提出了新要求。因此,辅导员必须紧跟时代步伐,积极培育社会主义核心价值观,以人为本,创新就业服务方式方法,加强就业心理辅导,完善就业服务方式,加大个性化指导力度,提高就业服务能力,进而实现毕业生高质量的就业。     

服务贸易非物化型知识溢出的空间测度——基于修正的Coe-Helpman模型

有别于有形货物贸易溢出的物化型知识,本文基于无形服务贸易溢出的非物化型知识所具有的空间属性,将货物贸易知识溢出研究的标准线性范式Coe-Helpman模型在空间维度扩展成为非线性Coe-Helpman-Durbin模型,除了保留对贸易进口地首次溢出效应的检验,还增加了对贸易进口地以外毗邻地区二次溢出效应的检验。基于中国31省1992-2011年面板数据的检验结果表明服务贸易非物化型知识在服务进口地及其毗邻地区表现出截然相反的溢出效应,首次溢出没有提升服务进口地的全要素生产率及技术进步率、技术效率,二次溢出却显著提升了进口地以外毗邻地区的全要素生产率及技术进步率、技术效率。     

服务贸易:新常态下创新路径

服务业开放水平不高和贸易监管制度不健全已成为我国服务贸易发展的制约。在我国经济新常态下,应充分利用上海自由贸易试验区建设机遇,加快开放以计算机服务为重点的跨境交付、以专业服务业为主的商业存在和以职业资质互认为重点的自然人移动等领域,培育本土供应商和打造公共服务平台,完善服务贸易监管制度、促进制度和统计制度,推进区域拓展和主体拓展,实现我国服务贸易整体创新。     

市场一体化理论基础、国际经验与长三角区域发展困境与策略

促进市场一体化进程,加快构建商品和要素无障碍流动、公平竞争的现代经济体系,已成为长三角区域市场经济发展中的重大现实问题。为此,本文围绕市场一体化的内涵与理论基础、国外典型经验借鉴、长三角地区市场一体化发展的困境与策略展开讨论。研究结果表明,长三角地区市场一体化发展存在经济发展不平衡、交易市场同质化竞争现象明显、行政技术壁垒阻碍一体化进程、缺乏完善的协调体制机制、对外开放水平不平衡等问题。为此,本文提出要缩小经济差距、优化产业结构、打破壁垒、设立服务机构、提高对外开放程度等助推市场一体化发展的策略。     

上海国际金融中心建设与长三角一体化：基于实体经济与金融业协同发展的思考

上海国际金融中心建设与长江三角洲区域一体化发展都是国家战略,两者的发展具有十分重要的战略意义和示范作用。金融本身不创造价值,其收益来自实体经济,其作用在于提高资源配置效率,实体经济与金融业协同发展,能够将实体经济与金融业相互争夺利益的"零和"游戏局面,转变为互利共赢关系。扎实的实体经济是金融中心建设的基础,实体经济的发展可以完善金融中心的功能,由实体经济带动的金融中心更加持久稳定,在长三角一体化过程中,实体经济与金融业协同发展能更好发挥规模经济,能构建更加完善稳定的产业链,发挥产业间的互利效应,发挥产业内的集聚效应。建议在上海国际金融中心建设以及长三角一体化过程中,以实体经济与金融业协同发展为本,以制造业与金融业协同为先,肩负起产业和区域经济稳定器功能,成立长三角基础设施投资银行。     

The relationship between negative life events and resilience among Chinese service employees: Nonlinearly moderated by lifestyle habits

The high level of resilience is a valuable trait that can assist service employees to manage diverse pressures, and contribute to maintaining a high quality of service while promoting mental health. This study examined work and life factors that impacted the resilience levels of Chinese service employees. The survey data were collected from a total of 753 employees from various service sectors in China. A multi-level regression analysis were used to test the hypotheses. The confirmatory factor analysis verified the reliability and validity of each measurement, indicating its suitability and implications in the Chinese context. Our findings revealed a negative relationship between negative life events and the resilience levels of Chinese service employees, and an inverted U-shaped relationship was observed between negative life events and resilience when employees reported that they adopted more positive lifestyle habits. The implications and limitations of this study are also discussed.     

Managers as the bridge: How cultural friction influences the integration of cross-border mergers and acquisitions

Going beyond cultural distance, the present study adopts a more contextualized view of cultural friction to account for the “actual cultural contacts” in cross-border mergers and acquisitions (CBMAs), and meanwhile builds a case-based measure of cultural friction to quantitatively capture the country- and deal-level cultural differences between the acquirer and the target in each CBMA. Differing from the existing research that takes the influence of cultural differences on CBMA performance for granted, we highlight the importance of managers from the acquiring firm by theorizing that cultural friction between the acquirer and the target can shape acquiring managers' choice of managerial practices to complete the managerial tasks during integration, leading to different performance. In particular, we postulate a curvilinear relationship between the cultural friction and CBMA performance. By incorporating regulatory focus theory into our analytical framework, we further hypothesize how this curve is shaped by managers’ regulatory focus, a key motivational trait at the firm management level. Using a sample of 304 completed CBMAs conducted by Chinese listed firms, our empirical results verify the U-shaped relationship between cultural friction and the CBMA integration performance, and suggest that this relationship is flattened by acquiring managers’ prevention focus.     

How do customers meet their needs in in-store and online fashion shopping? A comparative study based on the jobs-to-be-done theory

Understanding customer needs is key for fashion retailers to stay competitive and innovative. Surprisingly, however, extant literature mainly explores customer needs in terms of a garment and its attributes rather than viewing shopping as a problem-solving process to meet customer needs. Moreover, these studies fail to address how customers meet their needs in-store (ISFR) and online fashion retailing (OFR). To fill this research gap, we empirically investigate customers' personal and social needs and how they can be met through the jobs-to-be-done theory. Findings reveal that, beyond the purchase of a garment, customer needs can be fulfilled through different ways, such as smart technology or a person's high interaction with social others in ISFR and the online shop experience or a social linkage without social interaction in OFR. Additionally, our findings offer potential service innovations for fashion retailing managers.     

Exploring the factors that drive consumers to use contactless delivery services in the context of the continued COVID-19 pandemic

The spread of the COVID-19 pandemic has resulted in the launch of contactless delivery services. This research integrates resource matching, service quality evaluation, and perceived value theories to explore the factors that promote the use contactless delivery services. The data was obtained through questionnaire surveys, and research hypotheses were verified through the structural equation modelling approach. With the exception of convenience, the results show that privacy, reliability, security, and flexibility have a significantly positive effect on consumers' intention to use “contactless” delivery services through consumers' perceived value. This study contributes to the literature by introducing theoretical frameworks from various paradigms and enriches the academic research on existing theoretical structure models. It also helps optimize resource allocation and realize the social environment related to coexisting with the COVID-19 pandemic.