4S店渠道车险业务合作关键影响因素分析

4S店渠道代理车险保费收入约占财险业保费收入的四分之一,是财险保险公司最为重要的中介销售渠道之一。本文首先综述了保险中介及4S店销售渠道的相关研究成果;其次从车险承保和理赔两方面总结了影响保险公司与4S店合作的十个因素,通过问卷调研和数据分析的方法,确定出五个最为重要的关键影响因素,依据重要性从高到低依次为:理赔手续和流程的繁简程度、保险公司的定损价格和时效、保险公司事故车送修业务量、保险公司理赔政策的稳定性、赔款的结算周期;再次分析了4S店管理者与普通职员对于合作关键影响因素认识的一致性和差异性;最后给出了关键影响因素研究结果对保险公司经营4S店渠道车险业务的结论和启示。     

论检验检疫科学技术

检验检疫作为一个以技术执法和把关为主要任务的工作体系,始终离不开强大的科技支撑。检验检疫科技是推动检验检疫工作产生、发展和进步的核心动力,是检验检疫事业健康发展的根本保障。本文以自然辩证法（科技哲学）为主要理论工具,尝试分别从当代检验检疫科学和技术的旨趣以及各自的结构剖析入手,分析检验检疫科学和技术二元结构的内在联系和实质,探索在当前国际经济贸易全球化和区域经济一体化不断深化的背景下,检验检疫科学和技术,尤其是检验检疫科学的定位、发展趋势和未来发展方向,对检验检疫科技发展如何围绕检验检疫部门履职把关、服务发展提出建议,同时对检验检疫科技如何向学科化、体系化方向发展提出建议思路。     

高校中层干部绩效评估指标体系设计研究——基于BSC和KPI

高校中层干部绩效评估最重要的环节之一是设计一套科学合理的绩效评估指标体系。根据平衡记分卡的四个维度设计关键绩效指标体系是企业绩效评估指标体系应用于高校中层干部绩效评估的一种尝试。从BSC的财务、客户、内部经营流程四个维度出发,设计分别设计四个维度下的关键绩效指标,比如在学习与成长维度下可以设计管理信息系统建设、师资队伍建设、科学研究共三个一级指标,继而设计出一级指标下的二级指标,如师资队伍建设包括招聘计划达成率、招聘合格率等八项指标,同时给出这些二级指标的定义与标准。其他一级指标同样需要设计出若干二级指标,方法与师资队伍建设指标的二级关键绩效指标的设计方法类似,最终设计出一套科学合理的绩效评估指标体系。     

EXPANDING EXTRACTIONS

In this paper, we generalize hypothetical extraction techniques. We suggest that the effect of certain economic phenomena can be measured by removing them from an input–output (I–O) table and by rebalancing the set of I–O accounts. The difference between the two sets of accounts yields the phenomenon's effect (or importance). We suggest that the approach can be used to measure the effect of changes in intermediate output, which are otherwise not easily rationalized within a Leontief framework. Of course, it can also be used to estimate the possible effects of the shutdown of a particular establishment or other identifiable segment of an economy. We demonstrate some properties and potential of the approach using the annual 2006 US I–O accounts.     

担保行业风险管理引入外部信用评级的理论研究与实践探索

摘要：融资性担保机构的出现在一定程度上解决了中小企业融资难的问题。融资性担保机构在为中小企业向银行申请贷款做担保时,同样也存在因信息不对称而产生道德风险和逆向选择,致使银行业金融机构面临着一定的信用风险,进而妨碍银保合作关系的建立与维护。因此,如何有效缓解银保之间的信息不对称,是决定融资性担保行业健康发展的重大课题。综合运用市场均衡理论、制度经济学理论、信息经济学和博弈论等相关经济理论,分析融资性担保行业信用风险管理和监管引入外部信用评级的必要性和合理性,结合融资性担保机构外部信用评级的实践,提出解决问题的建议供监管部门参考。     

Attitudes and behaviours of key account managers: Are they really any different to senior sales professionals?

This study investigates the range of attitudes and behaviours exhibited by Key Account Managers (KAMs) in their roles as customer relationship managers. Specifically, we test whether KAMs exhibit different behaviours and attitudes towards relationship management compared to other sales professionals based on a range of assumptions currently theorized but untested in the Key Account Management (KAM) literature. Utilizing the existing theoretical models of a KAM role we identify six major areas of relational behaviour assumed in the literature to separate the KAM from the sales professional. Drawing on a cross sectional quantitative study of 10 organizations and 409 key account managers, sales managers, and senior sales executives we explore goal orientation, planning, customer embeddedness, strategic prioritization, adaptability and internal management behaviours of our groups and find that, in certain managerial tasks, KAMs do indeed exhibit many of the different behaviours and attitudes predicted in the literature. However, in many customer-facing, goal orientated and revenue generating activities, contrary to expectations, they display similar attitudes and behaviours to those in senior sales roles. This challenges the way that the KAM role has previously been conceptualized. Our findings raise a potential issue for senior managers, since KAMs' unexpectedly short term orientation may lead to insufficient consideration of the strategic consequences of their decisions for these key customer relationships.     

Understanding the determinants of the magnitude of entity-level risk and account-level risk key audit matters: The case of the United Kingdom

This study was conducted to analyse the influence of auditor and client characteristics on the magnitude and type of key audit matters (KAM) disclosed in the audit reports of the FTSE 100 companies in the UK during the period 2013–2016. A recently introduced standard requires auditors to reveal the main risks faced by the client and to describe how these are addressed in the audit. Our results show that Deloitte, EY and KPMG tend to report fewer entity-level-risk KAM (ELRKAM) than PwC, while KPMG and BDO report fewer account-level-risk KAM (ALRKAM) than PwC. In general, auditors of companies that pay higher audit services fees present more ELRKAM and fewer ALRKAM. Our findings also show that client characteristics are relevant to the number and type of KAM included in the audit report. Our results show that auditor and client characteristics are determinants of the number of KAM disclosed and, moreover, determine the type of KAM disclosed in the audit reports.     

市场约束能够降低地方债风险溢价吗？——来自城投债市场的证据

本文从城投债风险溢价的视角,以2014年进行的地方政府债券“自发自还”试点作为一项准自然实验,采用双重差分法检验了市场约束对地方政府债务风险的影响。研究发现,“自发自还”试点产生的市场约束能显著降低城投债的风险溢价。进一步的检验表明,地方政府的财政不透明和财政不平衡会抑制市场约束效应,具体表现为“自发自还”试点降低城投债风险溢价的效果在财政透明度高和财政较平衡的地区更显著,而在财政透明度低和财政不平衡的地区则不显著。本文的启示是:目前财政体制改革滞后于政府融资机制的改革,阻碍了政府债务市场化治理的进程。因此,加快财政体制改革是建立地方政府债务治理长效机制的关键。     

An overview of Telecommunications Policy's 40-year research history: Text and bibliographic analyses

The journal, Telecommunications Policy (TP), marked its 40-year milestone in 2016. At this juncture of a 40-year milestone, this paper implements a text analysis with keyword frequency data derived from the abstracts of papers published over the past 40 years to take a look at the big picture of key concepts that constitute the journal's research subjects. With keywords and bibliographic data, this paper calculates key research indexes to overview the dynamic changes in research focuses in the journal. This paper found that the differences in research performance across research subjects within three continents has declined over time, even though wide differences in research performance across subjects within nations still exist, and that the mid-1990s marked a watershed dividing the 40-year history into two parts.     

转轨经济时期我国企业多元化经营的价值分析

学术界对企业多元化的争论一直没有停止过,本文通过对企业多元化经营价值和成本的深入分析,阐述了中国企业多元化动因与我国国有企业的体制相关,认为多元化经营会损害企业价值。为提升企业的价值,集中化经营是最好的选择。