Knowledge agents as drivers of environmental sustainability and business performance in the hospitality sector

This study examines the role of knowledge agents as key enablers in the process of creating and updating the environmental knowledge base of a firm and, in doing so, having a positive effect on business performance. From the perspective of a hotel as the most important cog in the machinery of the hospitality sector, knowledge agents are those individuals who can provide information and knowledge that enables the firm to deal with environmental issues effectively. The paper describes an empirical, longitudinal study of 87 organisations in the Spanish hospitality industry. The results highlight the importance of the relationship between knowledge agents and environmental knowledge for business performance. Furthermore, our findings indicate that the role of knowledge agents is also relevant for the future management of the environmental knowledge base of a firm within the hospitality sector.     

Managing customer knowledge through the use of big data analytics in tourism research

The use of big data is growing in relevance and importance in tourism management research. Companies operating in this industry are exploiting big data analytics and developing systems to manage customer knowledge and provide the best service in the right place at the right time. This paper aims to provide a systematic literature review to present issues associated with the use of big data in tourism and identify future research directions on the topic. To achieve this aim, this paper develops a citation network analysis methodology to drive the content analysis and explore the content of 109 selected papers. The findings of this review highlight that although there is an increasing number of contributions on the topic, there are yet some issues that require to be further developed. In particular, the paper identifies research gaps and consequent research questions that represent an agenda for both researchers and practitioners.     

联盟控制机制与知识获取：伙伴选择的调节作用

基于中国209家制造商以及944家供应商的问卷调查，采用阶层线性回归的实证方法，分析契约控制和关系控制对供应商知识获取的作用，并将公开选择和社会选择两种联盟伙伴选择方式作为两种控制机制共同作用的边界条件进行研究。结果发现，契约控制和关系控制均能促进联盟知识获取，两者之间是替代的关系；公开选择增强了这种替代效应，社会选择减弱了这种替代效应。     

超网络嵌入、边界拓展与集群企业知识学习绩效

当前，集群企业知识学习是理论和实务界共同关注的热点议题，但现有文献较少从超网络嵌入视角对这一议题进行实证研究。选取软件集群企业为调研对象，实证研究超网络嵌入、边界拓展与知识学习绩效三者间的关联，结果表明：组织边界拓展和知识边界拓展对于知识学习绩效具有正向影响，并且知识边界拓展的影响更为显著。此外，验证了边界拓展在超网络嵌入与知识学习绩效之间的部分中介效应，丰富了知识管理理论，并对知识学习实践具有指导价值。     

技术创新网络分裂断层、知识权力与创新独占性——知识势差的调节作用

创新独占性可表征创新合作群体对于自身知识、技术创新成果的利用和分享程度，决定着创新合作群体能够在多大程度上从创新成果中获利。创新独占性具有外部排他性和内部互补性的显著特征，有必要从技术创新网络视角出发，审视创新子群间相互关系对创新独占性的影响机理。以参与合作研发的高新技术企业群体为研究对象，构建技术创新网络分裂断层对创新独占性影响路径的概念模型。结果显示：技术创新网络分裂断层对创新独占性产生正向影响，知识权力在技术创新网络分裂断层与创新独占性之间发挥中介作用，技术创新网络分裂断层对创新独占性的影响受知识势差的负向调节。     

研发人员知识操纵、资源获取与概念产品语义创新

除知识共享与知识隐藏两种策略外，研发人员通常会选择介于共享与隐藏之间的中间策略，通过知识操纵管理个体知识。从概念产品语义创新的微观视角入手，依据知识保存理论，构建被调节的中介效应模型，探讨知识操纵、资源获取、政治技能对产品语义创新的影响机理，并利用377份配对样本数据检验相关假设。结果表明：知识操纵与资源获取之间存在倒U型关系，资源获取部分中介了知识操纵与产品语义创新的倒U形关系；政治技能在知识操纵与资源获取的倒U型关系中起正向调节作用，并且调节资源获取在知识操纵与产品语义创新之间的中介作用。研究诠释了知识操纵策略的两面性，强调知识型员工同样需要提高政治技能。     

考虑企业规模的产学研合作知识转移多情景仿真分析

产学研合作创新已成为推动国家自主创新战略实施的重要途径，而准确高效地进行知识转移是产学研合作创新成功的基础。基于复杂系统理论，揭示了以高校科研院所、大中小型企业为核心主体的产学研合作系统复杂特征及知识转移内在机理。采用多Agent建模方法，构建产学研合作创新知识转移ABM仿真模型，设计创新人才政策、创新服务政策、创新创业政策3类政策工具，研究不同政策工具组合对产学研合作创新系统知识转移及系统知识存量的影响。结果表明：①大型企业实施创新人才政策有利于系统知识存量快速增加，中小型企业实施创新人才政策有利于企业规模快速升级；②相对于创新人才政策实施对于系统知识存量增加的驱动作用，创新服务政策实施对系统知识转移催生的知识存量“涌现”现象效果更明显；③创新创业政策实施有利于知识主体合作关系数量增加；④3类政策工具同时实施对系统知识存量增加产生了1+1+1>3的共振效果。考虑政策工具实施成本，创新服务政策及创新创业政策同时实施对系统知识存量增加、系统知识差异化、系统知识转移效率及企业规模升级的促进效果最优。     

知识网络能力对组织创新影响的双路径效应机制研究

知识网络能力概念是在组织网络理论与知识管理理论交叉融合背景下提出的，创新理论与实践发展揭示了知识网络能力研究的必要性。基于组织网络理论和知识基础观，构建“能力-创新行为-绩效”和“能力-网络位置-绩效”模型框架，验证知识网络能力的作用机制和边界条件。研究结果表明，知识网络能力对组织创新具有正向影响，创新二元行为在知识网络能力与组织创新之间起中介作用，网络位置跃迁在知识网络能力与组织创新之间起中介作用，知识基正向调节知识网络能力与组织创新之间的关系，环境动态性正向调节知识网络能力与组织创新之间的关系。结论拓展了知识网络能力相关理论研究，支持了从知识网络能力视角出发的组织创新理论研究和实践活动。     

Leveraging the synergies between design science and behavioral science research methods

For over two decades, information systems researchers have grappled with defining what constitutes good design science research. With too many older papers simply documenting the development of systems without a clear message of the contribution to science, design science fell out of favor with the information systems discipline. With the emergence of intelligent systems and the re-shaping of knowledge work, substantial effort has recently focused on articulating what constitutes a design science research contribution. In recent years, however, the discussion on the role of behavioral theory and behavioral research in complementing design science research has faded away. In this paper, we argue for a broader view on the synergies of behavioral and design science research with an emphasis on the greater role that behavioral science can take in shaping and validating design science research and motivating future research. We use the INSOLVE program of research as a proof of concept for how this synergistic relationship can be leveraged.     

The relationship between research funding and academic consulting: An empirical investigation in the Spanish context

This paper investigates the relationship between sources of funding for research activity and the engagement of scientists in a specific type of knowledge transfer, that is, academic consulting. We rely on a sample of 2603 individual scientists from five Spanish universities, who have been awarded public funding or have been principal investigators in activities contracted by external agents, over the period 1999–2004. We find that externally contracted research is positively related to the amount of monetary income from consulting contracts, but that international competitive funding has a negative effect. Our results show that this negative effect is positively moderated by the size of contract funding: the effect of international competitive funding becomes positive for moderate and high levels of contract funding. By investigating the relationship between academic consulting and different types of research funding, our paper sheds light on the conditions that favor academic consulting.