Effective HR implementation: the impact of supervisor support for policy use on employee perceptions and attitudes

Abstract

Effective implementation of human resource (HR) policies appears to depend on supervisors’ active involvement in the intervention process. Following recommendations of a recent intervention evaluation framework, we examine how perceived supervisor support during the implementation of a work-life intervention helps to change participants’ perceptions of organizational family supportiveness, and how this ultimately changes participants’ engagement and turnover intentions. A three-wave longitudinal study in a professional services firm (N = 434) that has formally involved supervisors in the process of a work-life intervention showed support for our study hypotheses. Supervisor support for policy use influenced employees’ positive work–home culture perceptions, which in turn strengthened employees’ work engagement and diminished their turnover intentions over time. We discuss practical implications and give recommendations on the future design of HR interventions and related policies.     

企业形象设计的核心问题与实施步骤

近年来,国内大多数企业经历了低端的价格竞争、公关及服务大战,竞争的战略开始趋于理性,慢慢出现了高层次的竞争手段和方式,那就是企业形象竞争。就目前来说,我国的CIS理论和实践还不是很成熟,尚处在引进、启蒙、实验和探索阶段。在导入过程中存在着各种问题和误区。本文在充分认识和理解CIS战略核心内容的同时,就如何有步骤、科学的导入CIS战略作了初步的探讨。     

第三方物流服务项目的开发与实施方案

优质物流服务是物流企业取得成功的关键。我国大多数物流企业物流服务项目单一、传统,不能根据市场需求,不断开发新的物流服务项目,用专业化服务满足个性化需求,提高服务质量,以满足市场上不断增长的物流需求。面对我国第三方物流服务项目开发的落后现状,通过实际的市场调研,分析物流服务构成要素,制定物流服务项目开发与实施方案,从而帮助广大物流企业更好的做好物流服务工作。     

企业级信息系统实施中的用户参与研究

随着企业利用企业级信息系统实现管理创新，信息系统实施成为重要的技术管理问题。用户参与一直被认为是影响信息系统成功的重要因素，但在企业级信息系统实施情境中，传统的用户参与研究存在理论缺口。本文基于ERP项目的案例研究来探讨新IT情境中的用户参与问题，发现企业级信息系统实施中的用户参与包括承担总体责任、用户-顾问协作关系、从事具体工作、用户跨部门沟通及推动组织变革五个维度，其发挥作用的中介机制是促进用户对系统的接受，提升关系质量及保证解决方案质量。     

Kantian Equilibrium

Consider a game whose strategies are "contributions". A strategy profile is a Kantian equilibrium if  no  player would like  all  players to alter their contributions by the  same multiplicative factor.  Kantian equilibria are Pareto efficient. We characterize the allocation rules on several domains of environments that can be implemented as Kantian equilibria. The concept unifies the  proportional solution  on production economies and the  linear cost-share equilibrium  on public-good economies. We study Kantian equilibrium in the prisoner's dilemma, in a voting problem, and in a political economy where redistribution is the issue. The Kantian dictum engenders considerable but not unqualified cooperation.     

浅议精确营销的实现模型及应用——以短信泛滥为视角

在媒体信息纷杂的时代,如何找到最有价值的目标客户,精确投放营销费用,提高营销的投资回报率,成为企业发展的重要课题。本文从垃圾短信泛滥这一现实问题谈起,引出精确营销的概念,提出精确营销的实现模型,并着重分析精确营销在电信企业的应用。     

Strategic and organisational determinants of sophistication in deployed sales force automation systems within three industry sectors in the UK

Abstract

This paper investigates strategic and organisational context determinants of the sophistication of adopted sales force automation (SFA) systems in three UK industries: financial services, pharmaceuticals, and building/construction. Sophistication of adopted systems is associated with the organisation placing greater emphasis on information orientation, which is itself driven by an increased integration of IT and sales coupled with increased organisational slack. Increased integration of IT and sales is itself driven by increased strategic importance of sales coupled with increased use of internal communication networks. Importantly, a firm's marketing orientation, although also driven by the strategic importance of sales, has no impact on either information orientation or SFA sophistication. We discuss the implications of our findings to aid understanding of SFA implementation failure.     

The scope of application of management accounting methods in Polish enterprises

The transformation of Poland’s economic system in the 1990s as a result of transition from a centrally planned economy to a market-based system involves significant changes in the regulatory context and in accounting practice and education.This paper presents the scope of application of management accounting concepts and methods in 60 Polish enterprises covered by a questionnaire survey carried out by the author between November 1998 and December 1999 in enterprises located in central and southern Poland. The selected companies were interviewed by means of a postal survey, with inquiry forms delivered in person in some cases.The detailed analyses carried out in this paper and the conclusions presented are also based on information obtained from documentary evidence kept by the enterprises and from direct interviews conducted in the course of work in teams engaged in analysis and assessment of cost accounting practices and in management accounting system design in a number of large and medium Polish enterprises.The empirical research carried out is aimed at verification of a number of hypotheses including the following: • modification of cost accounting systems and implementation of management accounting tools in Polish enterprises is brought about by many different factors, the most important being growth of competition and ownership changes in business entities, • Polish enterprises mostly implement the methods and techniques of operational management accounting, • short-term budgeting for cost centres is the most widely used method of management accounting.     

浅谈石油标准化宣贯的目标管理

阐述了为解决目前石油标准化工作中宣贯效果不够理想的问题。介绍了目标管理的特点、要求．配合目标管理应采取的措施和办法，以及目标管理在标准化工作中所起的作用。