数学素质教育的发现法

素质教育倡导数学教学应重视学生的主观能动性，力求使学生亲身经历数学问题的发现过程，体验研究成果的喜悦。文章就发现法教学从理论到实践阐述了这种教学方式的五种途径。     

高职院校图书馆信息服务的研究

高职院校图书馆应充分利用现有馆藏资源,积极开展多种形式的信息服务,努力提高图书馆的文献利用率.     

关于如何提高财务管理教学质量的几点建议

针对财务管理学的特点,本文分别从教学内容、教学方法、教学手段和考核方法这四方面探讨了如何提高财务管理的教学质量.     

The anticipated and concurring effects of the EMU: exchange rate volatility, institutions and growth

Reduced exchange rate volatility and higher and less heterogeneous quality of institutional rules and macroeconomic policies are two of the main (anticipated and concurring) effects expected from a currency union.In this paper, we measure the magnitude of these two effects for the Eurozone countries looking at real effective exchange rates (REER) and at different indicators of quality of institutional rules and macroeconomic policies (QIRMP). We find that the first effect is much stronger than the second when we compare relative changes for Eurozone countries and the rest of the world in the relevant period.We further evaluate the impact of both effects on economic growth on a larger sample of countries. Our findings show that both have significant impact on levels (more robust) and on rates of growth (weaker) of per capita GDP.     

我国商业银行私人银行业务的发展现状与对策

随着我国富裕阶层队伍的不断壮大,我国私人银行业务显示出巨大的市场潜力,中外银行因此展开了激烈的竞争。但是,我国商业银行发展私人银行业务也面临着诸多制约因素。因此,我国商业银行应在市场细分、产品的研发与创新、品牌建设、组织架构、专业人才的培养、外部环境建设等方面采取切实措施,以促进私人银行业务的发展     

我国入境旅游发展现状、趋势预测及策略分析

通过对1997—2006年我国旅游服务贸易出口国际市场占有率指数、旅游服务贸易竞争优势指数和显示性比较优势指数的比较，可以看出我国旅游服务贸易国际竞争力尚不强。结合1978—2007我国历年入境旅游人次和外汇收入数据，通过建立时间序列模型，可以对未来五年我国入境旅游发展趋势进行预测。建议根据我国入境旅游消费结构特征，采用从宏观上实行差异化引导等策略。     

CATALOG RETAILER IN‐STOCK PERFORMANCE: AN ASSESSMENT OF CUSTOMER SERVICE LEVELS

The purpose of this article is to study the level of “in‐stock” customer service performance being offered in the catalog channel of distribution. The article provides benchmark information for the catalog industry. More importantly, the article serves as one test of the effectiveness of the modern supply chain, where the expectation is for near perfect orders. Customer service levels are studied by using an empirical observation methodology in which catalog retailer's in‐stock performance was measured. Comparisons are made across item type, season, retailer type, and days from catalog receipt. Overall, items were out‐of‐stock during 15.9% of all checkpoints, compared to an 11.8% stock‐out rate in an earlier study of bricks and mortar retailers.     

物流网站中的虚假宣传与信号传递

指出部分物流网站存在虚假宣传的基础上，构建了物流服务信号传递分析模型，阐述了量化的服务承诺是有效的信号显示的观点，提出了物流企业服务承诺的制定原则。     

公共服务民营化的目标原则与政策供给

我国公共服务民营化目前还处在起步和探索阶段,推进其健康发展就要制定明确的目标、原则与相应的政策支持来进行战略布局,使公共服务民营化在政府规制的模式下,以准市场制度环境蓬勃发展,使公共服务民营化的推进具有制度安排的路径。     

论服务性企业的内部信息流管理——从服务质量管理角度

不同类型的服务性企业，其产品的种类、顾客化程度、顾客参与性程度和劳动密集程度等特征各有不同，但由于服务产品的某些共同特性，形成了企业内部信息流管理的共同规律。也决定了服务性企业内部信息流管理的必然性和特殊性。企业的信息流管理是企业加强顾客和企业之间以及企业各部门之间沟通的重要基石。掌握信息流管理原理，应对顾客意见，保持信息的容易获得性、流转顺畅性、对改变的自适应性和信息反馈机制，对不断提高服务质量、提高顾客满意度至关重要。