基于供应商创新性开发的绿色产品创新绩效提升策略研究

供应商参与绿色产品创新对制造业绿色发展转型意义重大。基于组织匹配理论，揭示制造企业在不同供应商组织适配条件下，均能有效激发供应商绿色创新性，进而提升绿色产品创新绩效的供应商开发策略。来自中国制造业195个样本的实证研究结果表明，企业可以通过直接或间接绿色供应商开发激发供应商绿色创新性，进而提升绿色产品创新绩效，但不能同时使用直接和间接绿色供应商开发；当供应商的组织适配主要表现为兼容时，可根据实际情况选择直接或间接绿色供应商开发，同等条件下优先考虑直接绿色供应商开发。当供应商的组织适配主要表现为互补时，应采用直接绿色供应商开发，避免使用间接绿色供应商开发。     

Mobilising supplier resources by being an attractive customer: Relevance,status and future research directions

For buying companies, supplier resource mobilisation is an essential process in gaining and sustaining preferential access to supplier resources. This editorial provides insights into the processes of supplier resource mobilisation and introduces three empirical studies on supplier resource mobilisation. We first introduce the supplier resource mobilisation cycle. This cycle may serve as a roadmap for purchasing and supply management (PSM) practitioners seeking to improve access to supplier resources. In addition, this article informs PSM scholars about the status of the supplier resource mobilisation literature and proposes avenues for future research. The cycle includes six stages: (1) becoming an attractive customer, (2) segmenting suppliers, (3) generating supplier satisfaction, (4) becoming a preferred customer, (5) engaging in supplier-oriented actions, and (6) integrating supplier resources. Finally, we introduce the articles in this issue that each examine a different stage of the supplier resource mobilisation process.     

Examining the antecedents and consequences of perceived shopping value through smart retail technology

This study examines the antecedents and consequences of perceived shopping value through smart retail technology. Specifically, we propose that perceived complexity, perceived advantage, perceived novelty and perceived risk of using smart retail technologies determine consumers’ perceived shopping value, which, in turn, influences their store loyalty and intentions to adopt smart retail technology. Further, we propose that consumer innovativeness moderates these relationships. Survey responses from 338 actual shoppers with prior experience of smart retail technology were used to test the research model, while structural equation modelling was used to develop the proposed hypotheses. The present study offers a better understanding of consumer adoption of smart retail technology that may help managers to develop adoption strategies for successful implementation of smart retail technology in-store.     

Application of an integrated decision support process for supplier selection

In many firms the value of purchased materials and components accounts for 50–80% of total cost of goods sold. For those firms, purchasing decisions cause enterprise wide side effects, and, therefore, should be treated as an integration matter. Supplier selection is a problem that deals with both qualitative and quantitative issues that must be measured using information that is normally spread within the enterprise. To see how this problem was addressed in a small construction company in Brazil, an integrated procurement process, which is a simplification of a more complex methodology, is presented. The case study shows the importance of simpler, yet efficient, solutions to address the decision making problems of smaller enterprises in development countries—a research and commercial niche not well developed yet.     

Customer attractiveness,supplier satisfaction and preferred customer status: Introduction,definitions and an overarching framework

Industrial markets are frequently characterized by an oligopolistic market structure. As a result, suppliers may become highly selective with respect to decisions that involve collaborating with certain customers. Buying firms must therefore be more attractive than their rivals to obtain opportunities to collaborate with these selective suppliers. This apparently counterintuitive inversion of the classical marketing approach (that is, relationships that involve buyers competing for suppliers rather than the other way round) constitutes the foundation of the special issue that is introduced in this paper. In this paper, we present key terms and propose a model of preferred customership that uses a social exchange perspective to link customer attractiveness, supplier satisfaction and preferred customer status. The papers that contribute to this special issue are introduced within the context of this framework. Finally, this paper concludes with suggestions for future research directions.     

A fuzzy-QFD approach to supplier selection

This article suggests a new method that transfers the house of quality (HOQ) approach typical of quality function deployment (QFD) problems to the supplier selection process. To test its efficacy, the method is applied to a supplier selection process for a medium-to-large industry that manufactures complete clutch couplings.The study starts by identifying the features that the purchased product should have (internal variables “WHAT”) in order to satisfy the company's needs, then it seeks to establish the relevant supplier assessment criteria (external variables “HOW”) in order to come up with a final ranking based on the fuzzy suitability index (FSI). The whole procedure was implemented using fuzzy numbers; the application of a fuzzy algorithm allowed the company to define by means of linguistic variables the relative importance of the “WHAT”, the “HOW”–“WHAT” correlation scores, the resulting weights of the “HOW” and the impact of each potential supplier.Special attention is paid to the various subjective assessments in the HOQ process, and symmetrical triangular fuzzy numbers are suggested to capture the vagueness in people's verbal assessments.     

Drivers of green supply management performance: Evidence from Germany

Five potential drivers of green supply management performance were identified in the literature review: green supply management capabilities, the strategic level of the purchasing department, the level of environmental commitment, the degree of green supplier assessment, and the degree of green collaboration with suppliers. These constructs were used to form a structural model explaining the environmental performance and the purchasing performance. The model was analysed with SmartPLS 2.0 using data collected among German purchasers. The results suggest that the degree of green supplier assessment and the level of green collaboration exert direct influence on environmental performance. These two practices are driven by the strategic level of the purchasing department and the level of environmental commitment of the firm. Whereas commitment influences green assessment directly, the impact of commitment on green collaboration is mediated by the capabilities of the purchasing department. Furthermore, the results show that environmental performance has a positive impact on purchasing performance.     

灰色关联分析在供应商选择中的应用

供应链中供应商的好坏直接影响到核心企业生产的好坏、成本的高低和产品质量的优劣.文中笔者利用灰色关联分析给出了选择供应商的一种简单易行的办法,并举例说明了该方法的可行性与准确性.     

Toward Assessing Supplier Value

Abstract

This research investigates criteria currently used in the evaluation of suppliers, the importance of those criteria in the selection and the retention process as well as their potential in adding value. Results suggest significant differences in all areas. Most importantly, this research identifies key criteria considered important for adding value to a buying partner. Study results may be used by suppliers in developing their channel partner offerings and by buyers in evaluating suppliers for selection and retention purposes.