Opportunities for commercial accommodation in VFR travel

This research explores the extent to which VFR travellers utilise commercial accommodation in the Sunshine Coast, Australia, and profiles the characteristics and behaviours of this particular type of VFR traveller. The research indicated that 26% of the VFRs stayed in commercial accommodation (CVFRs). This closely aligned with research using the same method in a comparative destination, Ballarat, Australia, indicating that 22% of VFRs stayed in commercial accommodation. CVFR travellers occupied similar types of commercial accommodation as non‐VFRs and engaged in similar tourism activities. However, they came from different generating regions and used different sources of information for planning their trip. Copyright © 2009 John Wiley & Sons, Ltd.     

The ‘Wining and dining’ project — II. ‘Fidel-Gastro’ an expert system for gastronomy and terminal food-processing

Expert systems are being applied to the performance of tasks in a variety of domains. Some existing systems or prototypes interest hospitality management or related areas.To illustrate both applications that are already available, and perspective applications, a set of expert systems is introduced, developed under the direction of the author, in the domain of recreational activities and of alimentation. Three systems are then discussed, developed by different authors, and are applied to the domains of real estate, room rental and hospitality management.     

Competition and lodging room rates

Though an important component of commerce and tourism, the accommodation industry has received little economic analysis, particularly in terms of predictive modeling. This paper develops an empirical model of pricing in the lodging industry based on traditional microeconomic price theory. Additionally, three questions are addressed: Do establishments with low occupancy rates tend to raise price to increase revenues, or lower price to increase business? Which approach should they choose? How much competition exists in the industry?     

Age and Assessments of Disability Accommodation Request Normative Appropriateness

In the United States, the labor force continues to age. As age increases, so does the likeliness of needing disability accommodation. Prior research indicates that people with disabilities often do not request needed accommodations when they assess that others at work would perceive a request as normatively inappropriate. Little, however, is currently known about the impact of age on these assessments. In this study, we integrate prior research on age, disability, social identity, and climate to propose and then test a model of the relationship between requesters’ age and their normative assessments using survey data from 242 people who became hearing impaired prior to entering the workforce. As hypothesized, requester age was negatively associated with normative appropriateness assessment favorability. Moreover, this negative influence was stronger in for‐profit organizational contexts and in workgroup contexts in which the requester lacked a coworker with a disability. Having a coworker with a similar disability also partially mediated the moderating effect of organization type on the association between age and normative appropriateness assessment favorability. Implications for research and practice are discussed. © 2015 Wiley Periodicals, Inc.     

产品差异、转移成本和市场竞争

文章通过在豪泰林空间差异模型的基础上结合转移成本构建的博弈模型,主要研究转移成本和产品差异的存在对于企业价格竞争和策略性行为的影响。文章发现纯策略价格均衡是否存在以及在位企业容纳还是遏制竞争对手的潜在进入,都依赖于转移成本相对于产品差异程度的大小。     

Rural tourism in Spain

The paper describes the rapid recent growth in rural tourism facilities in Spain and attempts to account for the regional variations that exist. The range of activities involved in rural tourism is described and a significant trend towards the development of ‘active’ leisure pursuits in rural areas is identified. This clearly implies a major change in the use of the countryside, albeit in specific locations, but therefore calls into question the assertion of some scholars that rural restructuring is not a feature of contemporary Spain. In assessing the wider impact of rural tourism policies as part of overall rural development, however, it is clear that the main beneficiaries are not necessarily local residents. Copyright © 2004 John Wiley & Sons, Ltd.     

Using persuasive communication to co-create behavioural change – engaging with guests to save resources at tourist accommodation facilities

ABSTRACT

Unsustainable consumption of energy and water by tourist accommodation will escalate if incremental global tourism growth and business-as-usual approaches continue. Guests use more than half of the energy and water at accommodation facilities and so have a partnership role to play in saving resources. Our study is the first to measure the impact of persuasive communication on guests’ resource consumption behaviour (energy and water use) and stay satisfaction. It used an innovative intervention based on interpersonal communication, sequential influence and eco-feedback. Guests’ (n = 759) consumption of electricity, gas and water was monitored at four fully self-contained cottages using smart meters, over a period of 304 days. An ethnographic study, action research and departure survey examined if pro-environmental persuasion could encourage guests to save resources, how guests responded to the intervention and measured whether pro-environmental persuasion affected guest satisfaction. Results show that guests who received the intervention used significantly fewer resources, 80% claimed they tried to save and their overall satisfaction was not negatively affected, while reasons to save/not save were complex. A resource-saving persuasion model is proposed for further research, practitioners are recommended to install pro-environmental infrastructure, train staff to engage customers, and identify responsible channels for fiscal savings.     

网络点评对民宿顾客住宿意愿的影响——信任的中介作用探讨

网络点评是影响民宿顾客住宿意愿的重要因素。本研究以信任理论为基础,从顾客需求视角探讨民宿顾客对网络平台的信任和对民宿主人的信任在网络点评和民宿顾客住宿意愿之间的作用。研究发现:(1)网络点评对民宿顾客住宿意愿的直接影响效应显著;(2)顾客信任的二维度(对网络平台的信任和对民宿主人的信任)在网络点评和民宿顾客住宿意愿之间起串联中介作用,但是顾客信任的两个维度不能单独在网络点评和民宿顾客住宿意愿之间起中介作用。本研究揭示了网络点评对民宿顾客住宿意愿的作用路径,为民宿营销提供了新视角。     

Multi-ownership of tourism accommodation complexes: A critique of types, relative merits, and challenges arising

Across the Western World there has been significant expansion in the multi-ownership of tourism accommodation complexes in recent years. Despite this development, this is believed to be the first study to attempt a holistic synthesis of the range of forms and structures that multi-owned tourism accommodation (MOTA) complexes can assume. A spectrum of MOTA types is developed based on the notion that MOTA complexes can exhibit varying degrees of ownership. This synthesis of MOTA types lays the basis for an evaluation of the relative merits of different MOTA types. A commentary is provided concerning the difficulty of quantifying MOTA growth and the nature of challenges that MOTA can present to a range of stakeholders.