Servant leadership,transformational leadership,and customer satisfaction: An implicit leadership theories perspective

Drawing on implicit leadership theory (ILT) research, we develop and test a model that explains why integrating transformational leadership and servant leadership may achieve enhanced leader effectiveness. Using a sample of 237 hairstylists and 474 of their customers representing 31 salons, we confirm the augmentation effects of transformational leadership and servant leadership on followers' perceptions of leader stereotypicality (i.e., the extent to which a leader matches followers' implicit theories of leaders) and on customer satisfaction. However, we do not find the hypothesized interaction effect of transformational and servant leadership. Implications are discussed and directions for future research are suggested.     

Stress and turnover intents in international organizations: social support and work–life balance as resources

Abstract

This study investigates whether work opportunities have an impact on stress and the related turnover intentions of employees working in intergovernmental international organizations (IOs). It contextualizes the job resources and demands model within IOs’ specific work conditions. The empirical test is based on original data from a survey administered in four major organizations of the United Nations system. Results demonstrate that social work opportunities and work–life balance are organizational levers reducing stress and willingness to quit for employees who are facing red tape or the stresses of being an expatriate. In this context, the relationships between these work opportunities and turnover intention are partially mediated by stress. Contextualized HR management propositions are made to help organizations coping with these management challenges.     

“教学做”一体化的高职土木工程专业实训室建设研究

本文分析了土木工程实训室建设的现状,探讨了教学做一体化实训室建设的措施,并预测了教学做一体化实训室的实训效果。     

Productivity efficiency analysis of the airlines in China after deregulation

Using data envelopment analysis and the Malmquist productivity index, this paper studies productivity efficiency of various airlines in China after the Chinese government deregulated the aviation industry in 2005. The results show that the productivity efficiency of non-state-owned airlines improves rapidly and eventually exceeds state-owned airlines after the deregulation policy. Among the state-owned airlines, the productivity of the local airlines and their technical changes are better than those of the central airlines.     

浅谈建筑工程中混凝土的施工质量控制

混凝土的质量在工程建筑物中显得尤其重要。现就如何控制好混凝土工程的施工质量提出几点见解,供同仁参考。     

服务地方经济发展与公务员培训课程的设置

新的经济形势下,公务员培训课程的设置与评估是关系到当前政府各级管理者继续教育和管理绩效持续发展的重要研究课题,文章总结了公务员培训课程的目标与特点,分析了公务员培训课程设置与评估的一般规律,提出了相应的管理理念和对策,为进一步深化公务员培训课程的设置与评估研究提供了科学可行的思路。     

京津冀地区发展民航产业集群研究

本文研究了民航产业集群的构成和民航产业集群（包括民航产业链）的区域经济特征．再分析和总结出机场与产业集群的经济关系，然后论证了京津冀地区发展民航产业集群的优势。一并提出在京津冀地区发展民航产业集群的设想及有关政策建议。     

关于社区民间组织建设的实践与思考——以宁波市江东区社区民间组织为案例

随着城市“单位人“向“社会人”的转变,社区逐渐成为社会管理的最基本单位。加强城市基层管理,推进社区建设,已成为构建和谐社会的重要内容。社区民间组织已成为构建和谐社区的重要力量。笔者通过对宁波市江东区社区民间组织的特点、数量、类型和社区民间组织在社区发展中发挥作用、当前存在的问题进行了调研、分析,并对如何加强社区民间组织发展提出了建议。     

对土木工程专业英语教学的思考

土木工程专业英语教学面临着学生专业知识不足、专业词汇量大、句子难理解等问题。教师在教学中应难易结合,反复讲解,强调重点,帮助学生抓住动词找主句,学会运用翻译技巧。     

刍议民事案件缺席审判之规范——从程序与实体的维度出发

民事案件缺席审判是弥补一方缺席而导致的非常态化审理模式的有益补充。缺席审判的功能在于保障审判权正常行使,实现诉讼制度所追求的公正与效益两大价值内核。现阶段,缺席审判遭遇诸多困境,制约了缺席审判制度功效之发挥。实践中,需进一步规范民事案件缺席审判,从程序与实体方面人手,确保缺席审判的正当性、公正性、高效性,实现法律效果与社会效果的统一。