四川旅游企业文化价值链的现状及培育思路

针对四川旅游企业文化价值链的现状,提出从文化价值链的魂、形、言、行、创新和延展六个方面进行四川旅游企业文化价值链培育的思路。     

高速公路服务区物流结点的功能定位

我国高速公路事业的快速发展,促进了高速公路服务区功能的转变,这种功能的转变与我国经济社会的发展是分不开的。对服务区的停车、休息、如厕等基本服务功能的开发已不能满足高速公路经营企业追求经济效益的要求,因此,对高速公路服务区做出科学合理的功能定位十分必要。     

C 区外来人口的服务与管理

经过多年的建设发展,C区已经成为首都城市发展新区,但在快速发展过程中,出现了外来人口快速增长的现象,加重了社会治理负担,也使C区成为了B市唯一的“人口倒挂区”。因此,外来人口的服务与管理亟须创新思路,重新定位。通过对C区外来人口现状特征进行分析,找出当前外来人口服务与管理中存在问题,并对C区的发展提出对策建议。     

Making bottom-up and top-down processes meet in public innovation

Innovations in an organisation derive from multiple sources. In the public sector, users and the policy sphere provide important but often unconnected impulses for innovation. These impulses are transmitted to the organisation by grassroots employees who interact with users and managers who implement policy requirements. The paper examines the actors and activities that coordinate bottom-up and top-down initiatives and promote their development into innovations. It creates a theoretical framework that combines the views of employee-driven innovation and strategic reflexivity and supplements them with an analysis of coordination in innovation processes. The functioning of this framework is illustrated in the context of children's day care services. The results highlight the central role of middle managers and provide new knowledge regarding their ‘bridging’ activities in innovation. The adjustment of bottom-up and top-down processes requires the personal involvement of managers, and the creation of communication arenas, networks and mediating tools.     

Does high supply chain integration enhance customer response speed?

The capability of customer response speed is commonly employed by firms that wish to strengthen their relationship with customers in order to maintain a high level of service in a hypercompetitive environment of rapidly changing technology. Improved customer response speed also helps manufacturers respond more rapidly to satisfy customer needs. However, does high level of supply chain integration with customers have positive impact on customer response speed? This study proposes a conceptual model to examine antecedents to better firm performance, with customer response speed as a mediator. The conceptual model was empirically tested using data collected from 809 manufacturing companies in the Greater China Region. The results show that the nature of the relationship between customer integration and customer response speed may vary substantially from one area to another. Also, customer response speed mediates between customer integration and firm performance in China and Taiwan.     

Investigating the formation of service supply chains

Existing research on service supply chains assumes the existence of an established and mature chain. Empirical or conceptual insights into service supply chain formation are therefore limited. The initial formation of a service supply chain, however, is suspected to determine its future performance. It is therefore of significant academic and managerial value to understand how and why service supply chains are formed, and how this process is coordinated. Drawing on an exploratory case study set in the management consulting industry, the inductive theory-building process underlying this study culminates in propositions and a conceptual model that provides a distinct understanding of service supply chain formation and the coordination mechanisms utilized within each stage. This study contributes to the service science, service supply chains, and service sourcing literatures; outlines managerial implications; and proposes future research directions.     

基于信任视角的社区养老服务研究

从信任视角对“嘉兴空巢老人失救离世”事件进行逻辑分析,探讨了城市居民社区低水平信任产生的原因以及由此产生的负面影响。政府、社区及相关机构和组织应该全面、积极促进居民社区信任水平、促进居民参与社区养老服务发展,以保障社区养老服务机制的有效运行。     

科技文化软实力生成和发展的多维视角分析

提高国家软实力需要注重科技文化的建设。科技文化软实力的生成和发展表现为在历史、当今与未来三维视域互动中的有形资产(科学理论、科技成果等)向无形资产(科学精神、软实力等)转化,无形资产又推动有形资产发展的过程。提升科技文化软实力需要将科技的创新与传统科技文化进行融合,实现传统科技文化的转型,长远来看,需要增强科技文化传播影响力,提高国民科技文化素质,提升科技文化保障水平。     

构建前海贸易便利化服务机制若干建议

货物贸易、服务贸易并进是前海合作区发展的必然趋势,前海贸易便利化服务的范围,既包括为其货物贸易提供便利服务,也包括为其服务贸易的开展提供便利。目前前海合作区已具备了提供贸易便利化服务的许多优势,但同时面临不少现实问题。本文提出了构建前海合作区贸易便利化服务机制的九条具体建议。     

哈尔滨俄侨文化遗产的价值

19世纪末至20世纪初,随着中东铁路的修筑,大量俄国侨民的到来,使哈尔滨一度成为俄侨活动的中心。移哈的俄侨进行了大量的社会活动,留下了丰富的物质文化遗产和非物质文化遗产。哈尔滨俄侨文化具有重要的历史价值、艺术价值和科学价值,从学理层面探讨俄侨文化遗产的价值,不仅具有学术价值,更具现实意义。