山西省科技报告制度建设探讨

科技报告是国家重要的战略性资源,科技报告制度建设对国家科技创新体系具有重要意义。通过借鉴美国及国家科技报告制度建设的经验,初步构建了适合山西省科技报告制度现状的山西省科技报告制度体系框架,为推动山西省科技报告制度建设提供具体参考。     

智慧校园建设中微服务与微应用的构建实践

智慧校园是高校信息化建设的必然选择。基于业务流程重构的微服务与微应用,实现各类流程服务线上操作,目的是解决智慧校园建设中数据不及时、不完整和不唯一等问题。建立应用数据中心,为师生提供方便、快捷、实用的一站式综合服务,以流程驱动的形式提高学校的管理服务水平,推动学校信息化建设发展。     

行业进入壁垒与中国文化产业高质量发展:保护还是抑制?

基于2000—2012年中国文化产业相关上市公司的微观数据,利用分位数回归模型研究了行业进入壁垒对文化产业全要素生产率的影响。结果表明:行业进入壁垒对文化产业全要素生产率具有较强的抑制效应,并对生产率分布两端行业的负面影响较大,呈"U"型结构;行业进入壁垒存在国有文化企业保护倾向,其对国有文化企业生产率具有不显著的负面影响,而对非国有文化企业具有显著的负面效应;以文化企业补贴渠道存在的行业进入壁垒,不利于文化产业全要素生产率的提升,而由市场自发形成的市场壁垒能够提升文化产业的全要素生产率。这些研究成果为文化体制改革在全国范围内的进一步实施推广提供了依据,同时也为地区文化产业的转型升级和区域经济平衡提供了政策启示。     

借鉴美国经验实施对中国服务贸易的开放式保护

中国加入WTO后,时服务业的开放做出了实质性承诺,但在服务业的开放和服务贸易发展进程中,运用合理的服务贸易保护措施,培育服务业的国际竞争力,亦成为我国在服务贸易自由化趋势下的长期任务和对策。中国服务业开放应坚持适度保护和逐步开放原则,此原则体现为开放式保护主义的形式。鉴于中国政府的促进行为还不完善,因此有必要借鉴发达国家的开放式保护经验。     

高校图书馆多维信息资源建设机制探析

在现代信息技术条件下,图书馆信息资源建设应以读者需求为中心,积极构建读者广泛参与的资源采访机制,构建科学快捷的资源数据快速处理机制,建立动态典藏机制,构建多维信息资源宣传和推广机制,以更好地满足广大读者对图书馆信息资源的需求。     

中国服务业吸引FDI溢出效应分析

入世以来,中国服务业加快对外开放,服务业吸引FDI急速增加,并对服务业发展产生重要影响,即溢出效应.为具体检验该溢出效应,文章在对服务业FDI溢出效应进行理论分析基础上,对1997～2005 年中国服务业总体及分行业吸引FDI溢出效应进行实证分析,为中国调整FDI产业流向提供依据.     

服务质量开发过程的质量管理体系

由于服务业在质量管理中存在许多问题,很难找到现成和权威的答案,因此要对服务质量管理所涉及的内容和方法进行分析与研究,借带制造业产品质量开发的步骤和技术,构建一种面向服务质量开发过程的服务质量管理体系构架。     

Order management for profit on the Internet

To succeed, Internet retailers must make a profit on the goods and services they sell. But e-tailers are still searching for strategies that work. To test current practices, we became “phantom shoppers” and bought a randomly chosen set of CDs from a variety of Internet retailers. Our findings suggest that order management and logistics skills are pivotal for selling profitably on the Internet. In this article, we show how Internet retailers can deploy resources creatively to attract the right shoppers, convert these shoppers into buyers, and improve the chances of repeat purchase while maintaining profit margins.     

充分利用WTO教育服务贸易大力推进高等教育国际化

为了顺应中国加入WTO形势，充分利用WT0教育服务贸易，大力推进高等教育国际化，我们必须学习WT0教育服务贸易知识，分析入世后给我国高等教育带来的机遇和挑战，研究我国高等教育应对WT0的措施。     

New Approaches to Business Process Redesign: A Case Study of Collaborative Group Technology and Service Mapping

Whether it is called reengineering, quality function deployment, quality circles, continuous improvement or total quality management, business process redesign (BPR) is occurring in many organizations. In the broadest sense, BPR includes nearly any kind of systematic effort by companies to realign their business processes so that they are more competitive. Successful business process redesign can lead to dramatic improvements in productivity and quality. But BPR typically requires vast amounts of time and money to implement, since extensive employee input is necessary during the redesign process. Group Decision Support Software (GDSS) provides a viable alternative to the traditional BPR approach. GDSS is defined as computer-based information systems used to support intelligent, collaborative work.This technology allows multiple users to meet and discuss topics simultaneously via a computer network, thus increasing employee commitment while decreasing time and cost.This paper describes a business process redesign project that was conducted for a division within a large government agency fall of 1993. The BPR was done using a type of Group Decision Support Software called Group Systems V. A services marketing tool called service mapping was also used to identify customer needs and interfaces. Data were collected throughout the project to measure employee attitudes about the redesign process and the GroupSystems technology. Time to complete tasks was also recorded. The results of the study showed that the business process redesign was accomplished more effectively in a shorter period of time than with traditional BPR methods previously used. Participants also indicated that the service mapping tool provided a perspective that is missing from many BPR approaches: an understanding of the service from the customer's perspective.