Limits to strategic HRM: the case of the Mauritian civil service

Taking as its starting point the impressive evidence for the strategic human resource management (SHRM) model's effect on organizational performance, and for the relationship between public staff management and economic growth, the paper offers the civil service of Mauritius as a case study of SHRM's relevance to developing countries. It finds that SHRM is not practised in Mauritius, nor is it feasible in the near future, because it is not widely known, because there is no strategic management framework, because staff management is highly centralized and because political will to make radical changes in staff management is lacking. The case study does not support claims that SHRM and its associated practices have a universal validity, or that public staff management is a ‘magic bullet’ that delivers economic growth. Improvements to staff management in Mauritius, and possibly other developing countries, will require a creative and piecemeal adaptation of Anglophone ‘good practice’ that respects political, economic and social realities.     

生态视域下的农村共同体的历史演进、破坏与再造

我国的农村共同体具有的生态性质是几千年生生不息的传承演变的结果,这是一种文化共同体形态,是在低水平物质新陈代谢基础上的与时代相适应的生态共同体.但这个共同体在今天市场经济条件下遭到极大破坏,并向个人的理性共同体转变,这造成了农村全面的生态性危机.立足于传统的文化共同体,发挥新型政治共同体的优势,有节制地利用市场机制,克服传统共同体的生态自发性、农村物质新陈代谢低水平、社会生态无意识、共同体的阶级化政治化倾向,就能再造新的农村生态共同体.     

基于消费视角的文化旅游经营分析——以武汉东湖为例

作为商业化的旅游形式,消费性是文化旅游的本质特征之一。依据消费者的文化动机和消费对象的文化内涵两个指标,文化旅游分为大众文化旅游和深度文化旅游两种类型。本文基于现代市场经济环境下文化旅游经营的分析框架,以武汉东湖为例探讨了旅游地经营文化旅游的思路:以大众文化旅游为方向,以文脉为经营基础,选择从微观到宏观的经营道路。同时,从完形心理学组织律中提炼出对此类旅游地经营文化旅游的策略性启示。     

Linkages Between Switching Barriers and Service Recovery Evaluation: An Indian Exploration

ABSTRACT

This study attempts to investigate the relationship between switching barriers and service recovery evaluation of consumers in Indian context. Empirical findings of the present study provided useful insights. The primary statistical techniques used in the study were correlation analysis and exploratory factor analysis. A total of 347 respondents completed the field survey, and the survey was conducted in Dehradun, Uttrakhand. It was found from the results of correlation analysis that compensation and promptness constructs had comparatively high correlation coefficients with overall service recovery evaluation in comparison to employee behavior construct. Another insightful finding of the study provided evidence for a significant relationship between service recovery evaluation and positive switching barriers, but at the same time there was no evidence for a relationship between service recovery evaluation and negative switching barriers.     

上海国有工业企业集团如何发展生产性服务业

优先发展生产性服务业,是上海加快推进“四个中心”建设目标的战略选择,上海国有工业企业集团发展生产性服务业对推动上海经济转型具有重要意义。上海国有工业企业集团在发展生产性服务业的过程中积累了一些宝贵经验,但也面临一些瓶颈问题。为推动上海国有工业企业集团进一步发展生产性服务业,可从外部环境、内部创新、人才战略、统计调查制度、产业布局以及国际合作等方面来着手制定适宜的政策措施。     

河北省土地生态系统服务价值研究及趋势预测

编制适用于河北省的土地生态系统服务价值系数表,利用土地基础数据和生态系统服务价值量化模型,计算出河北省土地生态系统服务价值在1996～2006年呈现先减少后增加的变化趋势;并运用spss统计软件中的曲线回归对变化趋势做出了合理预测。     

我国第三方物流发展刍议

作为一种典型的现代物流运作方式，第三方物流受到了社会各界的密切关注。然而，在我国第三方物流的发展却不容乐观，对此，需方企业必须转变思想，顺应潮流发展；物流供应商应努力提升综合实力，不断增强服务功能，提高服务水平；此外，政府要大力支持、科学调控，唯其如此，第三方物流才能得到快速发展。     

生态资本价值的计量

随着中国市场经济的快速发展,生态资本对经济可持续发展的重要性,越来越受到人们的关注。但生态资本准确的计量一直是个难题。本文首先对生态资本的概念进行了界定,然后分析了生态资本的价值构成,最后在此基础上提出了具体的计量方法,特别是对生态资本的服务价值的计量进行了定量分析。     

The new post-industrial state

With the socioeconomic restructuring of the 1970s and 1980s, the idea of a smooth transition to a post-industrial service economy has required significant revision. We outline three such revisions: the ideas of informatization, informalization, and dualism. The first two are reworkings of post-industrial theory so as to emphasize one or other undervalued trend in industrial society, and are in principle quite compatible. The third emphasizes inequalities in power and resources that are plausibly associated with developments seen as benign by the others. Each has distinct implications for democratic development. However, we argue that while elements of all three models are present in current trends, so that the future might be best seen as a compromise between them, in fact all approaches fail to grasp the real significance of socioeconomic and technological restructuring. A more fruitful approach, with distinctive policy implications, is proposed.     

基于信息技术应用的公共服务流程优化概念与框架

流程优化问题是影响公共服务部门绩效的重要因素，流程优化也由此成为公共服务部门以及理论界越来越关心的课题。本文试图从厘清公共服务流程优化的概念入手，在拓展商业领域流程优化的阶段-任务模型的基础上，提出公共服务流程的优化框架。