Effects of hotel employees' perception of wage justice: the case of South Korea

The purpose of this study is to examine whether the results of the previous studies on the relationship between wage justice and employees' attitude are also found within Korean hotels that have adopted a unique wage system. The data were collected through a survey done with employees of five Korean hotels. The results are similar to those of previous studies. However, the present study found that employees' satisfaction with the wage system is also important, and job insecurity partially affects the relationship between wage justice and employees' attitude as well as the relationship between employees' satisfaction with the wage system and their attitude. Managerial implication, limitations and directions for future studies are suggested.     

Keynote Speech: Opportunities and Challenges for Mexico Today

Since its pre-colonial history, Mexico has demonstrated two contrary tendencies: the outward-looking, global trader and the protective, nationalist instinct. Today, the seven major constitutional reforms of the PRI government reflect the former. However, the teacher’s union, some presidential advisors, and the criminal justice system reflect a preference for the latter. The more progressive sectors of Mexican society assert the need to participate in the global economy, but latent protective and nationalist tendencies throw up challenges. This article examines several contemporary examples of each tendency and demonstrates how they coexist uneasily in modern Mexico.     

New development: Managing and accounting for sustainable development across generations in public services—and call for papers

Social and environmental justice across generations is a fundamental attribute of sustainable development. In this article, which is also a call for papers for a future theme in Public Money & Management (PMM), we develop our case for further research on how governments and public service organizations seek to address sustainable development in their decision-making processes. We believe that accounting for social and environmental aspects is an underdeveloped area of research and practice that is worthy of further critical enquiry. We therefore call on researchers and practitioners to submit their research to a themed issue of PMM on managing and accounting for sustainable development in public services.     

Consistency Matters! How and When Does Corporate Social Responsibility Affect Employees’ Organizational Identification?

Despite the increasing attention to corporate social responsibility (CSR) in the management literature, little is known about the mechanisms and boundary conditions explaining employees’ responses to CSR. Drawing on social identity and cue consistency theory, we develop a mediated moderation model that explains how and under which conditions perceived CSR affects employees’ organizational identification. We test the model by carrying out a three‐wave longitudinal study on employees of an international utility company. The findings indicate that perceived CSR interacts with overall justice to predict organizational identification through the successive mediation of perceived external prestige and organizational pride. The study clarifies and advances some of the theoretical foundations surrounding the micro‐level approach of CSR and has key implications for management research and practice.     

Leader‐Member Exchange,Group‐ and Individual‐Level Procedural Justice and Reactions to Performance Appraisals

Previous research has established that relationships with authority figures and procedural justice perceptions are important in terms of the way in which employees react to organizational procedures that affect them. What is less clear are the reasons why exchange quality with authorities is related to perceptions of process fairness and the role of procedural justice climate in this process. Results indicate that individual‐level perceptions of procedural justice, but not performance ratings, partially mediate the relationship between exchange quality and reactions to performance appraisals, and that procedural justice climate is positively related to perceptions of procedural justice and appraisal reactions. These results support a more relational than instrumental view of justice perceptions in organizational procedures bound by exchange quality with an authority figure. Our study suggests that it is essential for managers to actively monitor and manage employee perceptions of process fairness at the group and individual levels. © 2015 Wiley Periodicals, Inc.     

Transparency in the food aisle: the influence of procedural justice on views about labeling GM foods

Issues of transparency lay at the center of the debate surrounding the labeling of genetically modified (GM) food products in the USA. These issues include not only the argument that consumers should be allowed to make purchasing choices based on full disclosure of product ingredients but also that they should have access to the process that makes decisions about labeling. This study examines the influence of procedural justice on perceived decision legitimacy and decision support regarding GM food labeling decisions. Using a 2 × 2 factorial design, participants recruited from an online Qualtrics panel (N = 450) were randomly assigned to read a fictitious news article about an agricultural company’s decision about whether to label their food products as having GM ingredients. Articles varied by the company’s labeling decision (label versus no label) and whether the company listened to public input prior to making the decision (public input versus no public input). The results showed significant main effects on decision support and perceived legitimacy for articles that mentioned public input. Specifically, when participants read articles stating that the company made its decision after listening to public input, they were more supportive of the decision and perceived the decision as more legitimate. Moreover, this main effect occurred irrespective of whether or not the company’s decision was to label GM foods. Our results confirm the influence of procedural justice perceptions in fostering support and perceived legitimacy for controversial risk-related decisions.     

服务企业的失误补救策略——基于医疗行业顾客公平感知视角

有效的服务补救是企业处理服务失误、挽回顾客满意损失的重要措施。本文以医疗服务业为行业样本,研究了不同程度的服务失误情景下,顾客感受到的公平感知对顾客满意度的影响。研究发现结果公平和过程公平感知对改善服务补救效果都有积极作用,但在不同的服务失误严重性情况下有所不同。最后提出了服务补救策略建议。     

浅析判前赔偿从轻、减轻处罚制度

判前赔偿从轻、减轻处罚制度是通过调解、真诚悔过、积极赔偿等方式,促进被害方与犯罪人之间的和解,恢复被损害的社会关系,有利于和谐结案。但是,在没有相关司法制度保证的前提下,被告人可能以不赔偿来要挟被害方,要求判前赔偿从轻、减轻处罚,否则不赔。为了在实现该制度功利目的的同时不损害司法公正,应该建立对被告财产进行保全和有效追索的机制、国家对刑事被害人的补偿机制以及明确判前赔偿从轻、减轻处罚的适用条件。     

少年司法中探索"宽严相济"的刑事政策——路某、郭某故意伤害致人死亡一案的评析

青少年犯罪现象与日俱增,已经成为全社会所共同关注的焦点问题。如何正确对待犯罪的青少年,怎样感化、引导他们,使他们重新回归社会、回归家庭,是司法工作人员所要面对的重要课题。通过对个案进行深刻的剖析,揭示了在少年司法活动中如何贯彻“宽严相济”的刑事政策。     

The Relationship Between Labor Market Structure and Clergy Compensation in Protestant Denominations

Many recent economic studies have shown that traditional economic theory applies to nontraditional settings such as religious organizations. This paper contrasts two labor markets for clergy that result from different denominational polities to examine the impact of labor market structure on clergy compensation in Protestant denominations. Many Protestant churches operate autonomously and clergy and congregations negotiate contracts in a free market. However, in a distinct sub-group of Protestant denominations there is involvement by denominational hierarchy in order to raise the level of clergy compensation and benefits. Regression analysis using a unique, random sample of US clergy suggests that different labor market structures result in economically important and statistically significant differences in the distributions of clergy salaries and benefits.