Internal marketing practices,genuine emotions and their effects on hotel employees’ customer-oriented behaviors

Drawing on social exchange and conservation of resources theories, this study investigates genuine emotions as a mediator of the effects of internal marketing practices on customer-oriented behaviors. Data collected from customer-contact employees in the four- and five-star hotels in Antalya, one of the most popular tourism destinations in Turkey, were used to assess the aforesaid relationships. The results from structural equation modeling reveal that management’s simultaneous emphasis on internal communication, training, and internal market research as the indicators of internal marketing practices fosters customer-contact employees’ genuine emotions displayed in service encounters. Such internal marketing practices as well as genuine emotions boost employees’ customer-oriented behaviors, as manifested by enjoyment and needs. As hypothesized, genuine emotions partly mediate the effects of internal marketing practices on customer-oriented behaviors. Theoretical and management implications associated with the abovementioned results are discussed.     

Wage Performance of Immigrants in Germany

This paper updates and deepens our understanding of the wage performance of immigrants in Germany. Using the German Socio‐Economic Panel, it documents that immigrant workers initially earn on average 20% less than native workers with otherwise identical characteristics. The gap is smaller for immigrants from advanced countries, with good German language skills, and with a German degree, and larger for others. The gap declines gradually over time but at a decreasing rate and much faster for more recent cohorts. Less success in obtaining jobs with higher occupational autonomy explains half of the wage gap.     

Assessing implicit hypotheses in life table construction

Mortality figures are of capital importance for policy-making and public planning, as in forecasting financial provisions in public pension systems. General population life tables are constructed from aggregated statistics, an issue that usually entails adopting some (implicit) assumptions in their construction, such as the hypothesis of closed demographic system or the hypotheses of uniform distributions of death counts (and migration events) by age and calendar year. As microdata have become more abundant and reliable, these hypotheses could be assessed and more assumption-free estimators employed. Using a real database from Spain, we show that the above hypotheses are not appropriate in general and that the more efficient estimators proposed in this paper should be promoted, as differences persist depending on the estimator computed.     

Resettlement＇s impact on the domestic economy in lake restoration： a case study of Poyang Lake region

The Chinese government started a take restoration project in Poyang Lake region 10 years ago, and the expost mOnitor of the migrants＇ livelihoods was limited, This paper compares the composition difference of domestic income and domestic consumption between migration and non-migration villages in Poyang Lake region. The results show that the migrants＇ domestic income has increased in the last 10 years, which originated from the tncreasing trend of active and extensive rural labor migration, while the resettlement has not influenced the domestic income significantly. The resettlement stimulates younger farmers to work.far away from home whose wages contribute nearly 80% of domestic income, The resettlement decreases their savings due to higher expenditure of daily life for those who work far away from home, and higher expenditure of food for those who stay at home, losing cultivated lands with irrigation system for vegetable. On the other hand. the increase of rural labor migration leads the migrants who stay at home to have access to more cultivated lands for rice and cotton, and the farmers also apply more fertilizer in the same cultivated land for more agriculture products. The resettlement makes most of migrants spend their savings on the improvement of their housing conditions due to not enough governmental financial support for new building. After the analysis, some factors that influence migrants＇ income and consumption are discussed. The paper may contritbute to the building of Poyang Lake Ecological Economic Zone.     

供电企业岗位薪酬一体化建设方案分析

供电企业现行劳动用工方式存在弊端，提出了健全薪酬分配激励机制——统一的岗位和薪酬管理体系的思路和方法，实现变身份管理为岗位管理、打通员工成长通道，促进企业和员工和谐健康发展，解决供电企业用工矛盾，化解企业用工风险。     

用工荒与就业难并存的经济学分析

文章首先分析了用工荒与就业难并存的表面原因，进而得出产业结构不合理、城乡二元结构、城市内部存在的“新二元”结构及人力资本不足是两者并存的内在原因。文章认为，解决用工荒和就业难的对策：一要调整产业结构；二要实行积极的就业政策；三要加大资本投资；四要完善社会保障体系。     

水库移民安置点建设规划设计

水库移民安置问题是世界上较难解决的问题之一,大致可分为移民生产安置与生活安置2个方面。文章就移民生活安置方面阐述了水库移民安置点建设规划各阶段设计情况,并结合笔者在实际工作中的经验,总结了在各个阶段的设计要点。     

Determinants of return migration intentions: Evidence from Zimbabwean migrants living in South Africa

This paper uses a dataset of Zimbabwean migrants living in South Africa to examine the determinants of the probability of their returning to their country of origin. It analyses migrants' return migration intentions using a logistic regression that examines 10 demographic and socioeconomic factors. Six factors – reason for migrating, the number of dependants supported in the home country, the level of education, economic activity in the host country, the level of income and the duration of stay in the host country – are found to be statistically significant determinants of the return migration intentions. The main policy implication of these findings is that the chances of attracting back skills are high if political and economic stability can be achieved.     

Household poverty and inequality: the implication of migrants’ remittances in Nigeria

This article examines the nature of migrant remittances and the amount by which income poverty and inequality will be reduced given migrants’ remittances. We used the living standard survey (NLSS) data set produced by the government of Nigeria to help track poverty reduction progress. The unit of analysis was the household, upon which information on remittances was analysed. From the results, 94% of households received remittances through internal channels while less than 5% received them through international channels. Remittances alleviated poverty head count by 20% and helped to equalize household income inequality by 25%.