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61.
中国农村土地产权机制分析及对策 总被引：2，自引：1，他引：2
中国农村的土地制度是农村经济制度的基础和核心,这一制度安排的成功与否,关乎农村生产力的发展和国家稳定,其意义不言而喻。当前的家庭承包责任制带来了极大的绩效,但始终存在缺陷。对于人口众多的中国土地产权制度的变迁不仅涉及土地的绩效问题、意识形态问题,也牵涉到制度变迁的路径问题,需谨慎入手改革。 相似文献
62.
社区商业文化价值的开发 总被引：2，自引：0，他引：2
社区商业文化产生于社区商业细致入微的服务及相对稳定的服务对象两者之间积极互动的过程。社区商业经营活动的过程就是社区商业文化形成的过程。质优价宜的商品、全面细致的服务、社区活动的参与和促销宣传活动的结合,强化了社区网点与社区居民之间的亲和关系。充分发挥社区商业文化吸引消费、引导消费的价值,必须从战略的高度对待选址、服务配套、人员配备、参与社区建设等经营管理的问题。 相似文献
63.
Bengü S. Ofla Ursula Y. Sullivan Tundan Baltaciolu 《Journal of Supply Chain Management》2012,48(4):51-71
The primary goal of this study is to investigate the roles of expectations and purchase criticality on consumers' brand perceptions and attribution behaviors in service delivery failures. The provision of logistics services is often a crucial point in supply chain management that can influence brand perceptions of customers. Indeed, the level and the quality of customer service provided may determine whether the organization will retain existing customers or even attract new ones. As a consequence, a failure in logistics customer service and its effect on overall perceptions of a brand should not be underestimated. Furthermore, the involvement of a third‐party logistics (3PL) company in this failure situation can create considerable shifts in the responses of consumers, especially in the attribution behavior for cause of failure. By applying scenario‐based experiments, this study demonstrates the dynamics by which customer expectations, purchase criticality and 3PL companies affect consumer brand perceptions and attributions. The results suggest the presence of two expectation‐based buffering effects in delivery failures. The first buffering effect is revealed in overall brand evaluation and repurchase intention, while the second buffering effect is observed in consumer brand attribution. The findings indicate that higher expectations may protect the brand and cause more attribution to the third‐party service provider. Additionally, it is shown that criticality of the purchase has crucial impacts on brand evaluations and attributions. 相似文献
64.
王世川 《世界标准化与质量管理》2011,(11):44-47
本文在分析服务标准的特性,以及目前在服务标准管理方面存在的问题的基础上,着重在服务标准计划编制、服务标准草案稿编制、服务标准研制主体、服务标准管理办法间的协调等方面提出了相关建议。 相似文献
65.
针对第三方物流服务商项目承接过程中面临的选择问题,研究了多层次灰色综合评价方法,建模过程中采用加权系数作为关联度,提高了评价结果的准确性,采用熵值的方法确定加权系数,减少人为因素造成的偏差。研究表明,基于多层次灰色理论的评价体系简便易行,对于第三方物流公司承接业务项目的选取具有一定的指导意义。 相似文献
66.
裴瑱 《上海立信会计学院学报》2006,20(5):92-96
服务贸易已成为影响各国经济发展的重要力量,也成为衡量一国国际竞争力的一项重要标准。作为发达国家的美国和发展中国家的印度,在服务贸易发展中,政府发挥了非常重要的作用,对中国具有有益的启示。 相似文献
67.
John C. Goodale Donald F. Kuratko Jeffrey S. Hornsby 《Journal of Operations Management》2008,26(5):669-688
Professional service firms have distinct operational challenges due to the type of work that is transacted by the employees of these firms, and due to the nature of the employees themselves. In this paper, we develop and present factors that influence professional service operations in firms and compensation structures for professional service providers. We establish professional service influence factors, which we posit will impact agency relationships in professional service firms. That is, we hypothesize that professional service influence factors (PSIFs) will moderate the effect of task programmability and outcome measurability in predicting the use of behavior- or outcome-based compensation schemes (control strategy). Logistic regression is used on data provided by 192 professional service providers in order to examine the impact of the agency variables and moderating factors on control strategies. The results indicate that company- and profession-based factors have moderating effects on task programmability when predicting control strategy. We discuss the implications of our findings. 相似文献
68.
地表水环境生态服务具有公共物品特性,消费者需求信息难以获得,影响资源的有效配置和环境公共政策的科学性.应用意愿价值评估法调查496户居民上海城市景观河流水质改善的支付意愿,通过计量分析揭示影响需求的主要因素,并重点计算收入水平及差距、户籍、收入与户籍交互作用因素的边际影响.结果既符合消费理论的一般预期,也充分反映了我国转型经济阶段的社会特殊性. 相似文献
69.
70.
Jill Collis 《International Journal of Auditing》2010,14(2):211-231
This study investigates the sufficiency of turnover as a surrogate for demand for voluntary audit and compares the determinants in the UK and Denmark. Empirical data for the study were drawn from government surveys of the directors of small private companies in both countries, which were based on the same research instrument, Bivariate tests support the hypothesised effects of turnover and a range of firm‐specific factors suggested by economic rationality and agency theory. The main contribution of the study is the finding that turnover alone is not a sufficient surrogate for the costs and benefits of audit. The main predictors are turnover and a slightly different combination of management and agency factors in each country. The study provides a model that can be tested in other jurisdictions and its findings should be of interest to the accountancy profession and national regulators planning to introduce or revise audit exemption for small companies. 相似文献