Reacting to the demands of service work: emotional resistance in the Coaching Inn Company

This paper discusses employee resistance to the emotional labour of face-to-face service work. It identifies a difficulty with the extension of the concept of resistance from the more traditional manufacturing industries to service work, asking how far apparently resistant behaviours can sensibly be conceptualised as a challenge to management control of the labour process. This difficulty is explored through a discussion of data drawn from ethnographic research into a chain of public houses. Various forms of resistant behaviour are identified, although the precise nature of this resistance is often blurred by the complex relations between employee, management and customer.     

Determinants and outcomes of superstitious beliefs: a multi-study approach

ABSTRACT

Two studies grounded in experiential consumption theory – law of apparent reality and model of emotion-driven choice – test path models exploring determinants and outcomes of superstitious beliefs. Based on a survey of 218 US undergraduates, Study#1 suggests yearning-for-the-past as an antecedent of superstitious beliefs, which in turn relates positively to horoscope importance. Based on a survey of 247 US adults, Study#2 again shows yearning-for-the-past as a determinant of superstitious beliefs and explores previously untested superstitious belief consequences. Study#2 results imply resistance-to-change, buying-brands-due-to-family-traditions, obsessiveness, and intention-to-buy-luck-laden-products, as outcomes that relate positively to superstitious beliefs. These studies extend the consumer behaviour literature on nostalgia, superstition, and resistance to novelty.     

抗战时期中共铜陵党组织经济动员的考察

抗日战争是近代以来中华民族最大规模的一次成功的民众动员。抗日战争时期,“铜陵是皖南抗日根据地的中心地区”。中共铜陵党组织组织民众开展经济斗争,保障民生;发展生产,富民增收;制定合理的租税政策,减轻民众负担;疏通渠道,扩大贸易。这些制度保障了抗日战争的伟大胜利,也一定程度上破坏了铜陵地区原有的社会经济结构和阶级结构。     

影响缸套—活塞环配磨性的几个敏感因素

在文献[4]的基础上进一步分析了影响缸套—活塞环的材料配磨性的几个敏感因素,研究了在变化条件下典型配副的摩擦学行为,提出了旨在提高材料配磨性的相应措施。     

黑龙江省主要腐植酸原料资源的性质及生物活性研究

黑龙江省腐植酸的主要原料泥炭、褐煤、风化煤资源的储量和质量居全国前列；分析了具有代表性的腐植酸原料资源的理化性质，在分析对比评价的基础上，根据提取出的腐植酸的抗硬水能力、E4／E6值和生物活性，提出了适宜的应用方法和方向。     

Beating,ditching and hiding: consumers’ everyday resistance to marketing

ABSTRACT

This article illuminates consumers’ views of marketing in light of theories of resistance. It argues that consumers engage in resistance to the power of marketing through their everyday actions and also through the ways they construct their accounts of these actions. It identifies three theoretical approaches to resistance (hegemonic, relational and autonomous). These are used to discuss consumers’ accounts of marketing collected through 78 personal interviews in which participants were asked to describe marketing and provide examples of their experiences with marketing as they defined it. Through this, the study uncovers various forms of consumer resistance, which can often go unnoticed. These are conceptualised through the notion of everyday resistance to marketing and are used to challenge existing marketing theory and develop paths for future research.     

Intellectual Property Rights and Crop-Improving R&D under Adaptive Destruction

This paper studies how the strength of intellectual property rights (IPRs) affects investments in biological innovations when the value of an innovation is stochastically reduced to zero because of the evolution of pest resistance. We frame the problem as a research and development (R&D) investment game in a duopoly model of sequential innovation. We characterize the incentives to invest in R&D under two competing IPR regimes, which differ in their treatment of the follow-on innovations that become necessary because of pest adaptation. Depending on the magnitude of the R&D cost, ex ante firms might prefer an intellectual property regime with or without a “research exemption” provision. The study of the welfare function that also accounts for benefit spillovers to consumers—which is possible analytically under some parametric conditions, and numerically otherwise—shows that the ranking of the two IPR regimes depends critically on the extent of the R&D cost.      

一种基于电学特性的沥青混凝土吸水状况推测方法

沥青路面在使用过程中不可避免会受到自然降水和地下水的影响,水分交替作用最终将导致沥青路面的水损害,而以往室内测定沥青混凝土含水率的方法无法对沥青路面的干湿状态进行快速评定。为了快速评定沥青路面的干湿状态,采用电学方法推测沥青混凝土的含水率。以密实型沥青混凝土电阻特性为依据,测量浸水前后沥青混凝土电阻率的变化,进而建立沥青混凝土吸水率与其电阻率的数学关系,以电阻率来推测沥青混凝土内部的含水率。结果表明,沥青混凝土含水率与电阻率对数值具有良好的线性相关性,沥青混凝土吸水率越大,电阻越小。所提方法可为不同沥青混凝土面层的干湿状况评定提供一定的借鉴。     

Gentrification in Spain and Latin America — a Critical Dialogue

Major social and political transformations such as the shift towards neoliberal urban policies have widely altered the contemporary structuring of metropolitan areas in Spain and Latin America. One key consequence is the recapture of city centres by wealthy tenants and the eviction of poorer households, a phenomenon usually designated by the term gentrification. In comparison to the comprehensive documentation of gentrification in the Anglophone environment, few scholars have paid attention to this phenomenon in this area of the world so far. This article responds to this gap, providing an exhaustive revision of the debates about gentrification occurring in Spain and Latin America during the last decade and tracking two theoretical motivations. First, it stresses the necessity of characterizing gentrification discourses in Spain and Latin America, preparing a conceptual appropriation and contextualization of the term itself. Second, it confirms that gentrification in Spain and Latin America varies substantially from processes observed in the Anglophone world. As a result, the review develops insights into emancipating and challenging debates that remain useful for the mainstream gentrification discourse too. Addressing this, it proposes a reconsideration and repoliticization of gentrification through the territorial and linguistic lens of Spanish and Latin American researchers.     

草坪节水研究进展

草坪节水相关研究意义深远。本文从草坪需水量、草坪抗旱、草坪节水方法三个重要方面介绍草坪节水相关研究进展。