沃尔玛跨国经营对中国零售业发展的启示

本文通过分析美国沃尔玛公司在中国的现状及成功经营的策略,结合当今中国零售市场的行业背景和特点,探讨了沃尔玛的成功经验对其他跨国零售企业与国内零售企业在中国经营的可借鉴之处。     

Imperfect information: The persistence of price dispersion on the web

In this article, the authors empirically test the notion that as the mean price of durables increases, the degree of dispersion also increases. This effect holds even when they specifically consider variables such as the number of competitors and store quality. The authors suggest that an individual-level perceptual mechanism, the psychophysics of price, at the aggregate level helps explain continued price dispersion on the Web. These results are contrary to predictions from standard economic theory, which suggest that readily available price information will result in increased price competition and lower price dispersion. Two studies consistently demonstrate that as the mean price of an item increases, price dispersion also increases. These results provide evidence that, contrary to general economic expectations, the Internet has not commoditized products. Retailers and managers need to pay attention to Internet information but not be fearful of its impact on their pricing strategies. Joan Lindsey-Mullikin (jmullikin@babson.edu; Ph.D., Arizona) is an assistant professor of marketing at Babson College. Her research and teaching interests focus on pricing, retailing, and consumer behavior. She has published in journals such as theJournal of Retailing, Journal of the Academy of Marketing Science, Journal of Consumer Affairs, Journal of Social Psychology, andJournal of Product and Brand Management. She serves on the review board of theJournal of Product and Brand Management. Dhruv Grewal (dgrewal@babson.edu; Ph.D., Virginia Tech) is the Toyota Chair in Commerce and Electronic Business and a professor of marketing at Babson College. He is currently coeditor of theJournal of Retailing (2001-present). His research and teaching interests focus on e-business, retailing, global marketing, pricing and value-based marketing strategies. He will be awarded the 2005 Lifetime Achievement in Behavioral Pricing Award (Fordham University, November 2005). He is a “Distinguished Fellow” of the Academy of Marketing Science. He has published more than 65 articles in journals such as theJournal of Marketing, Journal of Consumer Research, Journal of Marketing Research, Journal of Retailing, andJournal of the Academy of Marketing Science. He was won awards for his teaching and research. He cochaired the 1993 Academy of Marketing Science Conference, the 1998 Winter American Marketing Association Conference “Reflections & Future Directions for Marketing,” and the 2001 AMA doctoral consortium. He will be cochairing the American Marketing Association 2006 Summer Educator’s Conference.     

Understanding Supermarket Competition Using Choice Maps

In this paper we propose a model which combines the spatial interaction models with the latest developments in internal market structure analysis and allows us to infer supermarket competition from revealed preference data. Using a nested logit formulation we model consumers' store choice decisions to be a two stage process in which consumers choose first the suburb and then the store from which to buy groceries. Hence, our method allows retail managers not only to understand the advantage (or disadvantage) of having their store chain in a particular area but also assess the competition within that area. Comparisons to Factor Analytic Choice Map is made.     

Marketing town centres: Retailing and town centre management

The role of town centre management (TCM) schemes in the UK has expanded to incorporate a more overt and explicit focus on marketing and promotion. This paper considers the marketing/promotional activities of TCM schemes in the UK. TCM schemes operate at the interface of the public and private sectors. The implications of this are discussed, including the need for a consensual approach by a wide range of urban stakeholders, and the actual activities undertaken, influenced by the funding imperative under which such schemes operate (which impacts on the feasibility of certain activities and the efforts made to evaluate them). Comparisons are drawn between specific place marketing practice by TCM schemes and wider place marketing strategies.     

Retail strategies for the petrol forecourt: the example of RoadChef Forecourts Ltd

This paper details the major changes that are occurring within petrol forecourt retailing. It examines the transition of services stations within a contextual framework and highlights how they have sought to differentiate themselves in the face of increased competition form the grocery multiples. One strategy undertaken has been to develop a convenience store format to supplement fuel sales. The research examines in detail one company's attempt to undertake this process by identifying the products most suited to its forecourt sites.     

Guest Editorial

Abstract

While some Internet-only retailers survive and prosper, for most, multichannel retailing provides a sustainable and attractive blend of new and existing retail formats. The complementary roles of stores and Internet are frequently noted, yet the renewed significance of catalogues is often ignored. This paper is based upon a survey of 2,341 shoppers across three product sectors and three shopping scenarios, identifying their relative utilization of, and attitudes towards, stores, catalogues and the Internet.

Principal component analysis and multi-attribute analysis (MAA) scores summarize attitudes across the three channels, sectors and motivational scenarios. Four major components in channel choice emerge consistently: risk reduction, product value, ease of shopping and experiential. K-Means clustering on preference and behavioural variables identifies the truly multichannel shopper segment. Key characteristics of these shoppers are summarized, demonstrating that the multichannel shopper comprises a large and mainstream segment. Implications are identified for retailers and researchers.     

The Roles of Cultural Elements in International Retailing of Cultural Products: An Application to the Motion Picture Industry

We investigate factors influencing the international retailing of cultural products by concentrating on two cultural elements: (1) consumer-perceived cultural content embedded in the product and (2) the general cultural environment of the foreign market. To test cross-culture predictability in international retailing, we develop a novel text mining procedure to elicit the specific cultural content of the product using consumers’ online product reviews. In addition, to measure the general cultural environment of the market, we apply Hofstede's cultural distance measure. To explain foreign markets’ acceptance of culturally specific elements, we theorize that the relationship between inter-country cultural distance and product sales is U shaped because of both cultural discount and cultural premium. In our empirical analysis using American movies in international retailing, we find that the two specified types of cultural factors determine a movie's success, along with the movie's characteristics and the market's economic environment. From a managerial perspective, international retailers that understand the delicate implications of the match/mismatch of their general national culture and the imported product's specific cultural content can better predict the international success of imported cultural products.     

农村零售区域评价、商店态度与消费者购物地选择

以山东省农村居民为调查对象,探讨了零售区域评价、商店态度与消费者购物地选择之间的关系。通过问卷调查,利用因子分析及多元线性回归分析验证了研究假设。实证分析结果表明,零售区域评价对商店态度产生显著影响,而商店态度是影响农村居民购物地选择决策的关键因素。     

The Paradox of Competition in the World of Volatility

Abstract

This paper analyses the mechanism in which fashion is produced, marketed, and consumed from the viewpoints of the consumption and supply-side, in the midst of an increasingly complex meaning of fashion and dress in modernity. The focus of the study is a theoretical account of the paradoxical consequences of market orientation and supply chain management in the middle market of international fashion retailing in the light of the idiosyncrasy of the restraints that are innately embedded in the fashion industry. The result gleaned from this study has an implication for an alternative approach of market orientation in international fashion retailing especially in the industrial economies.     

Market Basket Analysis by Means of a Growing Neural Network

This paper demonstrates the application of a new growing neural network for market basket analysis. The algorithm to be introduced is an extension of the recently published ‘grow when required network’ and it is tailored in particular to the processing of large amounts of point of sale scanner data. Two of its most remarkable features are its parsimony regarding the number of parameters to be preset by the user and its considerable autonomy with respect to the network creation process. The simplicity of its implementation and its great flexibility make this algorithm an easy-to-use tool for exploratory data analysis in retailing, marketing and consumer research. The application of the algorithm is demonstrated by means of point of sale scanner data provided by two retail chains.