Drivers of customer decision to visit an environmentally responsible museum: merging the theory of planned behavior and norm activation theory

The main goal of this research was to merge the theory of planned behavior and the norm activation theory into one model and test its applicability in an environmentally responsible museum context. A filed survey was conducted at museums. Structural equation modeling was used to test research hypotheses. Results of the structural model comparisons revealed that the prediction power of our integrated model was superior to that of the theory of planned behavior and the norm activation theory. The proposed relationships among research constructs were generally supported. The mediating role of study variables was established. Additionally, the salient role of personal norm and attitude in generating museum travelers’ pro-environmental intention was identified. Overall, there was a strong support for the proposed theoretical model.     

Sustainable tourism development and residents’ perceptions in World Heritage Site destinations

Set in Malaysia’s Lenggong Valley World Heritage Site (WHS), this paper uses stakeholder theory to explore the heterogeneity of positive and negative perceptions among residents and their effects on residents’ support for and participation in sustainable tourism development. Data from 221 completed questionnaire surveys revealed heterogeneous negative perceptions across residents’ age, level of education and economic involvement in tourism. Moreover, residents’ positive perceptions had a positive effect on their support for and participation in tourism development. This study contributes to the resident perception literature by using stakeholder theory to conceptualise the heterogeneity of residents’ perceptions and by examining the effects of those perceptions on their support for and participation in tourism development in a rural WHS destination in the developing world. Furthermore, the findings of this study have practical implications for local authorities aiming to improve residents’ support and participation in tourism planning for sustaining tourism development.     

Rural tourism quality of services: fundamental contributive factors from tourists’ perceptions

Despite the importance of quality of services in the rural tourism sector, it is somewhat surprising that little study has been done to delve into the fundamental contributive factors that contribute to quality of services from the tourists’ perceptions. This is the first known study undertaken with a view to understand the fundamental contributive factors (i.e. climate change, carrying capacity, relaxation environment, and community support) from the environmental perspectives that link with quality of services in rural tourism destinations. A total of 400 questionnaires were distributed to the tourists who visited four study sites from Borneo Heights, Sarawak, and 215 were returned and used for analysis. To assess the developed model, SmartPLS 2.0 (M3) is applied based on path modelling and then bootstrapping. Interestingly, the findings revealed that tourists are more concerned about the changing of climate and relaxation environment at the destination. They also agreed that community support plays a significant role in the development of quality of services in the rural tourism. This study further discussed on the implications of the findings, limitations, and directions for future research.     

Unraveling public support for casino gaming: The case of a casino referendum in Penghu

By integrating the social exchange theory (SET) and the theory of planned behavior (TPB), this study unravels the factors associated with residents’ intention to support casino gaming development in Penghu in future referenda. Residents’ attitudes toward casino gaming development in their community were examined in the SET framework while their intention to support such development was investigated in the TPB framework. Despite that partisan difference did not have a significant interaction with TPB variables, past behavior exerted moderating effects determining residents’ intention to support casino gaming development through two TPB variables: subjective norm and perceived behavioral control. Implications are provided.

Abbreviations: ATTU: attitude; DPP: Democratic Progress Party; ECOI: perceived economic impact; ENVI: perceived environmental impact; INT: intention to support casino gaming development in future referenda; KMT: Kuomingtang; PBC: perceived behavioral control; PPB: perceived personal benefit; SET: social exchange theory; SN: subjective norms; SOCI: perceived social impact; TPB: theory of planned behavior     

工业4.0驱动:基于制造企业智能化的股权结构实证研究

从投资者结构角度研究企业层面工业智能化的驱动力,用委托代理理论分析股权结构对企业智能化投资的影响。以中国制造业上市公司为研究样本,实证检验股权结构对企业智能化投资的关系。研究结果表明,从股权集中角度看,一定的股权制衡很有必要,一股独大不利于企业智能化投资;从企业性质看,公有企业更愿意进行智能化投资,个人私有的第一大股东不太愿意进行智能化投资;从激励角度看,高管薪酬与智能化投资之间的关系不明确,说明目前的薪酬激励制度不够合理;从地区文化角度看,越是发达的地区企业越容易接受智能化投资。     

NFC协议的模糊测试优化方案

针对NFC协议进行模糊测试方案时产生大量不符合协议规范的无效测试用例而导致测试效率较低的问题,应用图论思想,提出了基于生成的策略与深度优先算法融合后的模糊测试方案。在基于生成的策略下构造测试用例的过程中,遍历由协议规范连接成的测试需求图,以深度优先算法搜索图中覆盖点较多的生成路径,精简测试用例的生成路径,保证生成的测试用例能够接近协议规范。实验分析表明,所提出的模糊测试方案能够有效地减少无效测试用例的生成,提高测试效率。     

Managers’ psychological diversity climate and fairness: The utility and importance of diversity management in the hospitality industry

ABSTRACT

Despite corporate investments in diversity management programs, there is a dearth in the literature that examines managers' attitudes toward diversity management practices. This is a glaring gap in the literature because the success of diversity management programs is highly depend on managers. A survey was distributed to hotel managers from properties in the southern United States. The results showed that psychological diversity climate predicted the perceived utility and importance of diversity management, and these relationships were mediated by the fairness of diversity management. These results suggest that psychological diversity climate has an impact on attitudes toward diversity management practices.     

Empowerment and resident support for tourism in rural Central and Eastern Europe (CEE): the case of Pomerania,Poland

Despite empowerment being a crucial component of sustainable tourism, few scholars have quantitatively operationalized empowerment and looked at how it applies to rural societies within the post-communist European Union (EU) member states. Knowing the high priority of sustainable rural development goals within the EU, empowering residents within these post-communist societies has become a pertinent issue especially where those societies appear more reluctant to engaging in democratic ways of decision-making. In response to this gap, this study tests the cross-cultural validity of the Resident Empowerment through Tourism Scale, and then evaluates how empowerment predicts residents’ support for tourism within the municipality of Choczewo, Pomerania, Poland. Using a theoretical perspective that blends Social Exchange Theory with Weber's Theory of Formal and Substantive Rationality, these non-economic empowerment dimensions are coupled with a measure of resident perceptions of economically benefiting from tourism to see if rural residents in Choczewo, Poland, are more swayed by the economic or non-economic benefits of tourism. Results show that residents within this Central and Eastern Europe setting are more influenced by the pride and self-esteem boost associated with psychological empowerment and the perceptions of increased community cohesion (i.e. social empowerment) than the economic promises of tourism.     

Event satisfaction,leisure involvement and life satisfaction at a walking event: the mediating role of life domain satisfaction

Given the rising popularity of mass-participant sport, such as walking and running events, research has started to address whether these types of events could promote life satisfaction for participants. Nevertheless, the theoretical link between event participation and life satisfaction has not been fully elaborated. Using bottom-up theory of life satisfaction, this study examined the role of event satisfaction and the three facets of leisure involvement – attraction, centrality and self-expression – in people’s life domain satisfaction and life satisfaction. Participants (N = 236) were recruited from a walking event held in western Japan. The results of the study revealed that event satisfaction had positive, indirect effects on life satisfaction through satisfaction with family life and personal achievement. Attraction in walking also had positive, indirect effects on life satisfaction through satisfaction with family life, personal achievement and social life. In contrast, centrality and self-expression in walking were not associated with satisfaction with any life domains and life satisfaction. Findings from this study highlight the importance of life domain satisfaction in the relationship between event satisfaction, leisure involvement and life satisfaction. These findings also suggest that walking events can promote life satisfaction by providing the enjoyment of walking as physically active leisure.     

Community participation in World Heritage Site conservation and tourism development

This study investigates the factors contributing to community participation in a World Heritage Site (WHS) using Motivation, Opportunity, and Ability (MOA) model. We examined the effects of these factors on three levels of community participation. The findings showed that motivation had the greatest positive effect on the low level of community participation. Opportunity had the greatest effect on the high level of community participation. Among the dimensions of ability, namely awareness and knowledge, the findings showed that more aware residents were more interested in low level of community participation, whereas residents with more knowledge were more interested in high level of community participation. This study contributes to the tourism development and WHS conservation and management literature by examining the effects of MOA factors on three levels of community participation. Moreover, this study has a number of practical implications for local authorities in terms of community participation.