浅析个人信息权

近年,我国个人信息泄露事件频发,导致个人信息安全面临着巨大的挑战。通过法定权利形式对个人信息进行保护势在必行。个人信息权作为自然人的一项权利,主要有决定权、保密权、查阅权、更正权、封存权、删除权和收益权等权益;而就其内容和特征而言,可认为个人信息权属于人格权。通过借鉴欧盟和美国对个人信息权保护的经验,我国应加快出台《个人信息保护法》,完善个人信息权法律体系,实施行业自律体制,从而有效的保护个人信息,维护公民的个人信息权利。     

Trust and the tendency towards multi-unit franchising: A relational governance view

Previous research mainly focused on the agency-theoretical explanation of multi-unit franchising (MUF). The aim of this study is to develop a relational governance perspective of MUF by investigating the role of knowledge-based trust and general trust in franchisor's choice between multi-unit and single-unit franchising. Our data from the German franchise sector indicate that knowledge-based trust positively influences and general trust negatively influences the franchisor's tendency towards multi-unit franchising.     

基于模糊综合评判法的B2C企业物流配送模式选择

目前,国内主要物流配送模式包括企业自建物流、第三方物流、自建与外包相结合的物流、共同配送四种模式。采用模糊综合评判法对B2C企业物流配送模式的选择可知,市场占有规模相对较大、企业实力较雄厚、服务范围较广的企业,首选自建和外包相结合的物流配送模式;而企业实力绝对雄厚,市场规模大的企业适合自建物流;规模相对较小的企业适合发展共同配送物流模式。从长远发展看,我国应该大力发展第三方物流。要大力加强信息化建设,为第三方物流发展创造条件;B2C企业应该转变观念,积极依靠第三方物流;物流企业应尽快做大做强,加强增值服务。同时,要加快高层次物流人才培养,加快物流企业配套设施建设,健全相关赔偿制度。     

Increase hedonic products purchase intention through livestreaming: The mediating effects of mental imagery quality and customer trust

Although online retailing is applying livestreaming to promote both hedonic and utilitarian products, the differential effectiveness of utilizing this tool across the two types of products is still unclear. With an online experiment, the study found that livestreaming (vs. traditional e-commerce) is more effective in boosting hedonic products while making no difference in increasing purchase intentions of utilitarian products. By running a moderated serial mediation analysis, the research also demonstrated the underlying mechanism that livestreaming could significantly enhance mental imagery quality and customer trust in hedonic rather than utilitarian products. Therefore, our research has discovered an important boundary condition for the livestreaming effect and also the mechanism for the success of utilizing livestreaming to boost hedonic products. Considering the indiscriminate use of livestreaming regardless of product types and the huge amounts of resources required to sustain livestreaming, the study not only provides a theoretical glimpse of where livestreaming is more effective and why, but also practical insights as to how to apply livestreaming to different types of products and how to leverage mental imagery and customer trust to achieve business growth in an online retailing context.     

Corporate fraud as a negative signal: Implications for firms’ innovation performance

Based on signaling theory, we explore the impact of corporate fraud on firms’ innovation performance. First, we propose that corporate fraud harms firms’ innovation performance. This is because, as a negative signal, fraud makes it difficult for firms to obtain the policy, funding, and human resources needed for outstanding innovation performance. We further argue that the institutional aspects of the signaling environment (e.g., industrial competition, regional institutional development, and social trust) will influence core stakeholders’ reception and interpretation of fraud signals. These factors, in turn, moderate the signaling effect of corporate fraud on firms’ innovation performance. Our views are supported by empirical and robustness tests using Chinese A-share listed firms from 2010 to 2019.     

Exposure to workplace bullying and negative gossip behaviors: Buffering roles of personal and contextual resources

This study adds to business ethics research by investigating how employees' exposure to workplace bullying might spur their negative gossip behaviors, as well as how this effect might be buffered by their access to two personal resources (religiosity and innovation propensity) and two contextual resources (work meaningfulness and trust in top management). Survey data collected among Canadian-based employees who work in the religious sector reveal that workplace bullying increases the likelihood that they spread negative rumors about other organizational members, but this effect is weaker when employees (1) can draw from their religious faith, (2) are motivated to generate innovative ideas, (3) derive meaning from their work, and (4) have confidence in the trustworthiness of top management. For management scholars and practitioners, this study thus pinpoints different resources that diminish the risk that workplace bullying infuses work environments with even more negative energy, as might occur if bullying spills over into additional, negative gossip behaviors.     

Preventing Customer Churn in the Mobile Telecommunication Industry: Is Mobile Money Usage the Missing Link?

The paper examines the influence of mobile money usage on customer continuance intention (CCI). The study conveniently sampled 507 mobile money users to test the research model using PLS-SEM. Satisfaction, trust and active usage of mobile money were found to influence CCI. Active usage of mobile money was also confirmed as a mediator in the relationship between satisfaction and trust, on customer continuance. The study thus validated a theoretical model of customer continuance intention as it relates to mobile money usage. It has also provided a new perspective on managing customer churn in an emerging market.     

Understanding postorganic fresh fruit and vegetable consumers at participatory farmers’ markets in Ireland: reflexivity,trust and social movements

This paper examines how trusting relations between consumers and vendors of organic fresh fruits and vegetables (FFVs) in a particular type of farmers’ market (FM) in Ireland are established and maintained, and what the implications of this are. First, the food system is outlined, and then its attendant problems. These problems have led to various solutions, two of which are organic food and FMs. Then, the growth in these two areas is outlined, as is the accompanying growth in the academic literature on these two areas, some of which overlaps. Various pressures, including in particular the increasing distance food travels and disconnected stallholders and products at the FM, are suggested. In light of this, a need to apply an understanding of the reflexive consumer, trust and social movements is suggested. It is found that the consumers interviewed act reflexively by choosing to go to these FMs. They prioritize the trusting relationships built up through repeated personal contact at these FMs over and above organic certification. Along with and as part of this, they prioritize local, fresh, seasonal ‘chemical‐free’ FFVs over and above imported certified organic produce. Various aspects of collective identity formation, including modes of behaviour, objects and stories, and language, are involved in this process. These elements, to some extent, act as a buffer against the pressures of distance and disconnection. Along with this, the essential meaning of the word organic is, in this particular context, reconstructed to include various socio‐environmental values missing from some certified organic produce. The word postorganic is suggested. The main methodologies used are semistructured in‐depth interviews and participant observation.     

社会资本、人力资本与内生经济增长

通过构建基于社会资本、人力资本的内生经济增长模型,研究社会资本、人力资本与经济增长之间的影响机制,并基于社会信用这种社会资本,运用面板数据对人力资本、社会资本、经济增长之间的影响机制进行实证检验,结果显示:私人生产性的教育消费支出和公共教育支出总体上促进了人力资本的积累,但前者作用大于后者;相对于政府培育社会资本的公共支出,人力资本积累更加有利于促进社会资本的积累;社会资本对中国经济增长产生了积极的影响。但是,上述三个方面的影响存在着较大的地区差异性。     

我国现代物流人才培养现状及未来发展模式研究

随着现代物流业在我国的迅速发展,传统的单一技能的物流人员已经越来越不能满足需求,而高素质、多技能,既具有物流专业基础与物流实践技能又具有创新能力与系统设计规划等综合素质的复合型物流人才正在成为物流领域人才需求的新趋势。我国在物流业人才培养方面存在着层次不清、针对性及创新意识不强、综合素质不高、课程设置与企业实际需求相去甚远、实践环节薄弱等问题。构建物流人才网络平台,遵循多层次、多类型的目标定位,重点培养战略型、管理型、多技能操作型物流人才是物流业人才培养的未来发展模式。