Effects of job stress on self-esteem,job satisfaction,and turnover intention

ABSTRACT

This study is focused on female inbound call center counselors who are easily exposed to emotional labor when customers express anger and hostility and use swear words toward invisible targets on the phone. Our study is based on 244 responses from female inbound call center counselors. Job stress has a significantly negative effect on job satisfaction and self-esteem. It was shown that self-esteem has a partially mediating effect, and turnover experience had a moderating effect. It is important to shed new light on the roles of self-esteem among determinants of job satisfaction.     

Credit Where Credit is Due: A Field Survey of the Interactive Effects of Credit Expectations and Leaders’ Credit Allocation on Employee Turnover

Today's human resource management community has a strong interest in the issue of how HR practice is implemented by managers and leaders in the workplace. In this article, we investigate how one specific practice, leaders’ public recognition of a job well done (i.e., credit allocation), impacts employee turnover. Based on expectancy violations, psychological contracts, and turnover research, we predicted that subordinates would be more likely to leave an organization if their leader took credit for their work, but only if the credit taking violated subordinates’ expectations. In a field survey of organizational employees, we found that the effects of credit taking on turnover were negated when subordinates’ expectations and leaders’ credit allocation behavior were aligned. However, when leaders’ credit behavior came as a surprise, participants responded negatively when expectations were not met and positively when expectations were exceeded. We discuss the implications of these results for both theory and practice. © 2014 Wiley Periodicals, Inc.     

初始就业状态、工作转换与农民工就业质量变动

有研究认为,工作转换是农民工群体为了提高其就业质量（工资水平）进行的主动选择,而现实中工作转换是否能够有效提升农民工就业质量有待深入考察。利用RUMIC2008—2010面板数据,在区分受雇就业和自营就业的基础上,进一步控制工作转换前的就业状态,考察工作转换对农民工就业质量变动的影响,分析表明：工作转换对农民工就业质量变动的影响与其转换前的就业状态有关,转换前就业质量越高,转换后就业质量提升空间越有限,工作转换对原本处于低质量就业状态的农民工的就业质量有更大的提升作用;参加养老了保险以及有固定或长期劳动合同的受雇就业者在工作转换中处于不利地位,相对于未转换者,工作转换反而使其就业质量变差。     

员工流失研究

员工流失是企业在发展过程中不可回避的核心问题之一。造成员工流失既有员工自身因素、外部环境因素,也有企业方面的因素。企业应有针对性地调整策略、改善管理,减少员工流失,尤其是核心员工的流失,以更好地参与竞争并保持自身的竞争力。     

基于高管变更视角的盈余管理研究综述

公司高层管理人员的变更是证券市场和管理学研究中的一项重要内容。高管变更带来的是真正经营业绩的改善抑或只是盈余管理,国内外对此进行了深入的研究。文章对国内外高管变更中的盈余管理研究现状进行了评述,并对未来相关研究内容和领域进行了展望。     

The impact of diversity and equality management on firm performance: Beyond high performance work systems

This article demonstrates that a diversity and equality management system (DEMS) contributes to firm performance beyond the effects of a traditional high‐performance work system (HPWS), which consists of bundles of work practices and policies used extensively in high‐performing firms. A DEMS typically includes diversity training and monitoring recruitment, pay, and promotion across minority or other disadvantaged groups. Our analysis of quantitative data from service and manufacturing organizations in Ireland confirms that HPWS practices are associated with positive business performance and finds specifically that DEMS practices are positively associated with higher labor productivity and workforce innovation and lower voluntary employee turnover. © 2010 Wiley Periodicals, Inc.     

Overeducation,job mobility and earnings mobility among holders of first degrees

Overeducation has been researched extensively for nearly three decades, but some major issues in regard to it are still topics of ongoing debate. By using a panel data, that combines a survey of two cohorts of Israeli first-degree holders and data from administrative sources on jobs and wages, we examine the contribution of job turnover, cognitive abilities and continuing graduate studies to the likelihood of overeducation and wage dynamics. The study produces four main findings. First, rapid job-switching makes a negative contribution to the increase in employee’s wage and there is a negative correlation between two variables – an employee’s tenure and the number of past employers in the years after the completion of degree studies – and the probability of being overeducated. Second, the contribution of the individual’s cognitive abilities and quantitative reasoning skills to the likelihood of becoming overeducated is negative. Third, the wages of overeducated employees are some 11% lower and rise more slowly than the wages of those whose level of schooling corresponds to their jobs; this outcome may be interpreted as indicating that the ‘scars’ of being overeducated tend to be long-lasting. Fourth, the overeducated workers have lower propensity to continue to advanced academic studies.     

浅谈股票二级市场交易所需货币量的计算

借鉴马克思的货币流通量公式,讨论了股票二级市场的货币流通次数,认为它就是换手率,从而得出股票二级市场交易所需货币量的计算方法,即股票二级市场交易所需货币量等于成交金额除以换手率。以沪、深两市股票交易现实数据对此计算方法进行的实证分析表明,按照这一计算方法可以对二级市场货币流量运动的具体情况做出相应判断,从而为证券投资决策以及宏观经济调控提供参考。     

中国股市个股非流动性、换手率和短期反转的关系

本文在排除买卖报价反弹、周末效应等干扰因素的前提下,利用分组构建逆势投资组合及Fama-Macbeth回归方法,研究周期下我国股市中的短期收益反转现象。实证结果表明：我国股市中存在短期收益反转现象,短期反转在股票输家中表现更为明显;股票收益的短期反转随着非流动性的增强而增强;我国股市具有极高换手率的投资组合表现出特殊性,极高换手率对股票输家的短期收益反转具有抑制作用,而对股票赢家的短期收益反转具有促进作用。     

“80后”员工组织支持感对离职倾向的影响研究

采用问卷调查法以及验证性因素分析、偏相关分析和分层多元回归分析等统计方法,探讨"80后"员工的组织支持感对其离职倾向的影响作用进行分析,并在影响作用方面与工作满意度方面进行了比较。结果表明,"80后"员工的组织支持感呈多维结构,可分为工具性支持感、情感性支持感、利益性支持感、价值性支持感和发展性支持感五个维度。"80后"员工的组织支持感总体对其离职倾向有显著的负向影响作用,并且单独地、利益性和发展性支持感对离职倾向具有显著的负向影响作用。"80后"员工的组织支持感比工作满意度对其离职倾向有更强的影响作用。